(mava)

Do you turn your printer off when you’re not using it? You might be wasting electricity…and ink. Our watt-measuring colleagues down the hall at Consumer Reports Electronics note that letting your printer enter standby mode often uses less power than turning it off or on. For inkjet printers, the toll also includes ink: some models slorp a bit more ink when priming the jets to print when you turn the printer on rather than letting it wake up from standby mode. [Consumer Reports Electronics]

Feed me ink!

If You Want To Scan Without An Ink Cartridge, Maybe Don’t Buy An All-In-One At All

All-in-one printer/scanner/copiers are nice and all, but everyone knows that you don’t really need ink to scan a picture. That doesn’t stop manufacturers from making our gadgets unable to perform other functions when they’re out of printer ink, an intentional flaw that is wasteful and frustrating. This week, we’ve heard from owners of Epson, Canon, and HP all-in-ones who complain that the devices are a useless lump of plastic without a print cartridge. They aren’t the only companies to pull this trick, but some tipsters have let us know that there are ways around the flaw. [More]

Smudgy.

Epson Sells Me Paper That Jams My Smudgy Printer, Hangs Up On Me

John bought his new Epson printer just a few months ago. He’s now attempted to use it to print photos twice, and neither attempt was successful. He found tech support discouraging: they hung up on him twice, then referred him to another office. Then, mysteriously, he was unable to log in to his Epson.com account: the site told him that it didn’t exist. At this point, he’d rather be rid of the printer entirely. [More]

LIGHT CYAN!

My Printer Is Holding My Document Hostage For A Light Cyan Ink Cartridge

Brandon’s Epson color inkjet printer/scanner/fax machine is holding his document hostage. Its sole demand: a fresh light cyan ink cartridge. It didn’t matter that he was trying to print the document in grayscale and that there was a perfectly good black cartridge already loaded. If he doesn’t add a new light cyan cartridge, he’ll never get his receipt. [More]

HP Responds To Claims That Hackers Could Cause Your Printer To Go Up In Flames

HP Responds To Claims That Hackers Could Cause Your Printer To Go Up In Flames

Yesterday, we brought you the story of a team of Columbia University researchers who claim they have discovered a way that hackers could infiltrate any number of networked printers to do anything from steal information to cause your paper to smolder and possibly catch fire. But the folks at HP, which was singled out in the report, have now come out to defend their product and refute the researchers’ claims. [More]

Your Epson All-In-One Will Arbitrarily Self-Destruct Once It Prints Enough Pages

Your Epson All-In-One Will Arbitrarily Self-Destruct Once It Prints Enough Pages

When the Epson all-in-one device that Steve bought for his mother failed, the error message indicated that the ink pads were worn out. Simple enough: Just replace the ink pads, right? Wrong. When the printer decides, somewhat arbitrarily, that the pads are worn out, that puts the whole device out of commission. It could still be used as a scanner, or to send outbound faxes. But not when the ink pads are worn out. When that happens, you have to throw the whole thing out and buy a new one. [More]

Researchers: Some Printers Vulnerable To Hack Attack That Could Lead To Fire

Researchers: Some Printers Vulnerable To Hack Attack That Could Lead To Fire

It’s like something out of a movie starring Matthew Broderick. Researchers at Columbia University claim they’ve discovered a vulnerability that could let hackers remotely access your printer for nefarious hijinks, like making said printer go up in flames. [More]

Kodak Uses Creative Shipping To Solve Printer Problem In Mexico

Kodak Uses Creative Shipping To Solve Printer Problem In Mexico

Joe got Kodak to agree to send him a replacement printer when his kept showing “replace the cartridge” error messages, even after installing several completely new cartridges. There was just one problem. Joe lives in Mexico. Kodak, based in the US, doesn’t ship internationally. How to get around this cartridge conundrum? Deb in Kodak’s executive customer service had an ingenious idea… [More]

Sorry, It's Your Fault HP's Programmers Screwed Up

Sorry, It's Your Fault HP's Programmers Screwed Up

If a company’s software won’t work with its own products, whose problem is that? Chris reports that HP seems to believe that because their own software won’t work with one of their own products (for which it was recommended) that this is his problem. [More]

HP And Yahoo Want To Put Ads On Your Printouts

HP And Yahoo Want To Put Ads On Your Printouts

Google’s not the only company that wants to put ads on everything you read. HP’s new web-connected printers will let you send pages or photos directly from websites or phones and schedule recurring printouts from content partners–and the company is pilot testing a program with Yahoo’s advertising network to deliver targeted ads on those scheduled printouts. [More]

Save $10K On Something That Only Costs $400

Save $10K On Something That Only Costs $400

Ice found this uncool sign at Staples, which says it saves you nearly $10,000 off a printer that costs $400. [More]

Paper Company Plans Campaign To Encourage Kids To Print Things Out

Paper Company Plans Campaign To Encourage Kids To Print Things Out

If John Williams, the CEO of Domtar Corp., has his way, kids all across North America will be asking for printers this holiday season. Somehow I doubt he’ll have his way, but here’s his plan: his company is about to launch a “Put It On Paper” campaign via print, Facebook and YouTube that will encourage people to print out things like emails and web pages. [More]

Fry's Wouldn't Give Me Advertised Price On Printer, Lied To Me

Fry's Wouldn't Give Me Advertised Price On Printer, Lied To Me

Mike blogs that Fry’s advertised a good deal for a printer, but when he ordered it and tried to pick it up, the electronics store told him it was out of stock. Mike discovered that Fry’s did have the printer, but says customer service lied to him, and even admitted doing so. [More]

HP Needs You To Fax Broken Printer's Receipt In The Next 30 Minutes

HP Needs You To Fax Broken Printer's Receipt In The Next 30 Minutes

Ron in Utah tells Consumerist that he purchased what he thought was a brand-new HP printer, but ended up being more of a Box of Crap. The printer inside wasn’t just non-functional, it was so old that the warranty had expired. HP Customer service’s answer? Before they could help him, he had to fax his original receipt within thirty minutes GO NOW NOW NOW TO THE FAX MACHINE NOW! [More]

States To Consider Labeling Requirements For Printer Ink Cartridges

States To Consider Labeling Requirements For Printer Ink Cartridges

At the National Conference on Weights and Measures later this month, some states are planning to talk about printer ink cartridge labeling and whether it should be more standardized. “It’s time to sort all of this out,” the Florida Weights & Measures chief told the Kansas City Star. Of course, printer companies aren’t about to go along with any changes quietly–Lexmark has already submitted a letter saying that displaying any information on the cartridges will only confuse consumers, because the cartridges are micro-machines and not just ink containers. [More]

No, Fedex Kinko's Will Not Print Your Naked Family Christmas Cards

No, Fedex Kinko's Will Not Print Your Naked Family Christmas Cards

Bob Cringely and his family send out family portrait cards every year for Christmas, and the gimmick is the entire family is nude, but not really nude: all the naughty parts are hidden away behind carefully placed props or accessories. The Fedex Kinko’s in Charleston, SC doesn’t appreciate his family’s sense of humor–the woman there even remembered him from last year, and not in a good way. [More]

Buy A New Printer When You Run Out Of Ink

Buy A New Printer When You Run Out Of Ink

If you’re sick of the high cost of toner, and don’t want to deal with messy refill kits or off-brand versions, here’s a great way to save cash and help struggling manufacturers at the same time: Just buy a new printer every time you run low on ink. Sure, you’ll have a house full of printers in no time, but you can always donate those to Goodwill, or to the local landfill. [More]

Having A Picture Scanned At OfficeMax Is Like Being On A Game Show

Having A Picture Scanned At OfficeMax Is Like Being On A Game Show

Adam and his wife never know what they’re going to be charged for scanning services at OfficeMax’s ImPress print center. I like to imagine that the ImPress employee stands in front of them holding a very long microphone, and tries to build tension before a coworker flips over the Actual Price card. [More]