success stories
Mohamed made a mistake, forgetting to use his
Priceline bonus cash on a transaction. He contacted Priceline through their online help interface and was stunned at the quick and helpful response he received. His request was forwarded straight to the
executive customer service team, and taken care of immediately.
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priceline
Priceline won't let deal-hating weathermen keep you from the amazing savings churned up by Tropical Storm Hanna. Rooms in Hilton Head are now going for the low, low price of $64 per night, but act fast because the deal is only valid while Hanna pummels the dream destination's shores with 70 mph winds!
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consumer heroism
Reader Ari just send us a wonderful letter detailing his triumph over crappy customer service. Not only is he $700 richer, but he's a
hero to his in-laws. Hooray!
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auction
One of the problems with travel bidding sites such as Priceline and Hotwire is that you're betting blind. The house has all the stats, has already determined what they're going to pay and it's up to you to guess what might work.
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Consumerist
The next time you're looking at hotels online, try www.biddingfortravel.com and www.betterbidding.com. Our readers recommend both sites for helping you figure out which hotels you're being offered on Priceline or Hotwire. (Thanks to bohemian and picantel!)
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