Priceline Promised No "Young Renter Fee," But Avis Says Pay Up

Priceline Promised No "Young Renter Fee," But Avis Says Pay Up

When Lauren reserved a car rental through Priceline last week, she checked out the fine print to see if she’d have to pay any age-related extra fees, and according to Priceline what she bid would be the total price. Now Avis is telling her Priceline is wrong and she’ll have to come up with more money at the rental counter. [More]

Holiday Inn Manager: If You Book Through Priceline, You're A "Bad Customer"

Holiday Inn Manager: If You Book Through Priceline, You're A "Bad Customer"

Discount travel websites can provide amazing discounts, but can also make you a second-class consumer of sorts–particularly in hotels. Jesse learned this the hard way when he booked a stay at a Holiday Inn in a major American city. He tells Consumerist that he reserved his room through Priceline, and called the hotel to make sure that his reservation would include two double beds for the four people traveling. He checked in to find a single queen bed in the room. His mistake? According to the hotel manager, being a “bad customer” who booked through a third-party site. [More]

How Does Travelocity's New Service Compare To Hotwire & Priceline?

How Does Travelocity's New Service Compare To Hotwire & Priceline?

In a move to compete with Hotwire and Priceline, Travelocity has gotten into the deep-discount, semi-blind hotel booking business with the introduction of their new Top Secret Hotels service that promises savings of up to 45% on three and four-star hotels. [More]

A Priceline Email Address That Humans Sometimes Read

A Priceline Email Address That Humans Sometimes Read

Priceline hates hates hates giving refunds. But if you need one, or some other aspect of their non-existent customer service fixed, you can email executive.services@priceline.com or OriginatesES@service.priceline.com. You will probably end up going to your bank to get the refund, but at least you know where to shove the cc. This information is also useful in case your 2-year old daughter is in the burn ward and you need to cancel a trip. [More]

Watch Out For Undisclosed Resort Fees When Using Sites Like Priceline

Watch Out For Undisclosed Resort Fees When Using Sites Like Priceline

Travel consumer advocate Christopher Elliott has a new post about an undisclosed $15/day “resort fee” that Trump International Hotel Las Vegas plans to tack onto a customer’s bill. The surprise is that the customer reserved the room through Priceline, and thought when he made the reservation that Priceline was telling him the final room rate. [More]

Honest E-mail To Priceline Gets Executive Customer Service Attention

Honest E-mail To Priceline Gets Executive Customer Service Attention

Mohamed made a mistake, forgetting to use his Priceline bonus cash on a transaction. He contacted Priceline through their online help interface and was stunned at the quick and helpful response he received. His request was forwarded straight to the executive customer service team, and taken care of immediately.

http://consumerist.com/2009/06/05/the-next-time-youre-looking/

The next time you’re looking at hotels online, try www.biddingfortravel.com and www.betterbidding.com. Our readers recommend both sites for helping you figure out which hotels you’re being offered on Priceline or Hotwire. (Thanks to bohemian and picantel!)

Priceline Encourages Deal-Seekers To Vacation Under Tropical Storm Hanna

Priceline Encourages Deal-Seekers To Vacation Under Tropical Storm Hanna

Priceline won’t let deal-hating weathermen keep you from the amazing savings churned up by Tropical Storm Hanna. Rooms in Hilton Head are now going for the low, low price of $64 per night, but act fast because the deal is only valid while Hanna pummels the dream destination’s shores with 70 mph winds!

Polite Letter Results In $700 Priceline.com Refund

Polite Letter Results In $700 Priceline.com Refund

Dear Ben, Meghann, Chris, Carey, Alex and Theresa,

BiddingForTravel.com

BiddingForTravel.com

One of the problems with travel bidding sites such as Priceline and Hotwire is that you’re betting blind. The house has all the stats, has already determined what they’re going to pay and it’s up to you to guess what might work.