NEW YORK, 4:02 AM, MON MAY 12 | 6 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | SUBMIT A TIP | RSS
Posts Tagged “

price matching

”
discounts

3 Sites To Help You Save Money Online

PriceSpider works much like WishRadar that we mentioned last week, except PriceSpider focuses exclusively on electronics, and searches more sites. You choose the product and set a target price, and when it sees that price somewhere online, it sends you an alert. More »

6:59 PM on Fri Dec 14 2007
By Chris Walters
4,131 views, 15 comments

customer service

Toshiba: "Don't Delete Bloatware If You Know What's Good For You"

A reader writes in to report that when he bought a new laptop direct from Toshiba in November, he triggered a blue screen of death as he was uninstalling the always-useful bloatware that came pre-loaded. He called a Service Rep, got the usual "reinstall everything" run-around, and then finally got escalated to a level-two tech, which is when things got ridiculous. More »

9:28 PM on Mon Dec 10 2007
By Chris Walters
26,259 views, 118 comments

update

Best Buy Adds Disclaimer To Secret Website

In response to being sued and humiliated on the internet over their "secret website," reader MK says Best Buy has added a disclaimer that warns customers that the in-store kiosk doesn't display the same prices as the public website. More »

3:39 PM on Mon Sep 24 2007
By Meg Marco
58,316 views, 43 comments

best buy

UPDATE: Best Buy Still Using Its Secret Website

As you know, Best Buy has confirmed the existence of a second "secret" website that looks identical to BestBuy.com, but has different prices and is only available inside Best Buy stores. This misleading website has been shown to customers who come into Best Buy stores looking to price match a product seen on the website. Best Buy is currently under investigation in Connecticut, but it seems as if at least one store is still showing customers the "secret" website instead of the real one. Reader Christopher writes:
I have read on your website about deceptive practices involving Best Buy where they advertise one thing on their website for a price, and then it is different when you go in the store.
More »

10:51 AM on Mon Mar 19 2007
By Meg Marco
31,607 views, 31 comments

Latest by reddfoot: I just had this experience at Circuit City. Not sure if they do the same thing. saw a tv online for sale, went to CC, saw on their store computer that the web price had gone up $400. the guy at cc more »

blogs

Suck My Pricematch, Chase Bank

It certainly didn't help John's mood that before reaching the specialist, Chase suspended his account. Chase stopped service because John called in from an "unrecognized number" (his office line) and was disconnected mid-department transfer. More »

9:48 PM on Tue Oct 3 2006
By Ben Popken
201 views, Comment