How I Finally Convinced Verizon That "Price For Life" Doesn't Mean "Turn My Service Off When Price Goes Up"

How I Finally Convinced Verizon That "Price For Life" Doesn't Mean "Turn My Service Off When Price Goes Up"

Telecom companies often have a hard time grasping the subtleties of single words like “unlimited” or “guarantee.” So a three-word phrase like “price for life” is likely too complex for a company like Verizon to begin to parse. This is what Consumerist reader Karen recently found out when trying to sort out what should have been a simple problem with her bill. [More]