We’ve got a sneaking suspicion that whoever was in charge of handling Apple’s livestreaming announcement for its iPhone 6 and iPhone 6 Plus earlier this week might’ve been at the helm of the company’s online store early this morning, after frustrated customers trying to preorder the phones were unable to do so when the clock finally hit the designated hour. [More]
Trevor might be getting a Samsung Galaxy S4. He might not. His order went through fine the first time, but it turned out that he made an error, and had asked for the wrong phone number to be upgraded. Oops. He called to cancel the order, but didn’t have a credit card handy to place a new one. That is how his saga began. A saga of trying to place a preorder that Best Buy apparently doesn’t want to accept. [More]
Today, the iPhone goes on sale from T-Mobile, which is something that many of our readers are very excited about. After years of being with the only major carrier without the phone, who can blame them? While people who line up in stores today will walk away cradling the precious, precious phone in their hands, some people who got a jump on ordering will have to wait for a while. [More]
As you most likely know, T-Mobile will begin officially selling the iPhone on Friday, without a subsidy or required contract. That’s the good news. Excited customers could start placing pre-orders last Friday, a week before the official launch. How’s that working out for them? Reader Richard filed this report from Pre-order City. [More]
Did you preorder a Wii U from Kmart? Chris did. Well, he tried to. He paid using PayPal, and Kmart now tells him that he typed in an incorrect PayPal address, and they’re sold out of them. The funny thing is that they must have had his correct address at one point: when he first placed the order, they debited his account or put a hold on it initially. So that’s weird. [More]
Andy was really excited about the new Fitbit One. He placed a pre-order back when the activity-tracking gadget was first announced, and waited patiently for the projected “early November” ship date. November began, and the new Fitbit began to show up on the shelves of virtual and real-life stores, but not in his mailbox. Why, he asks, does any random person wandering through Best Buy get their Fitbit before early orderers like him? [More]
New and used game retailer GameStop is well-known for its culture of encouraging pre-sales. Employees convince customers to reserve copies of future products by paying all or part of the balance in advance, pleasing their corporate overlords. Sometimes things don’t go as planned, and in rare cases customers can get stiffed. [More]
GameStop dangled a comic book and t-shirt as incentives to get gamers to preorder Enslaved: Odyssey to the West during a promotional period, but when the game came out last week, the retailer couldn’t provide the goods. [More]
Online deal-hunters are furious that Amazon priced a graphics card at $175, only to be so overwhelmed with pre-orders that it canceled them and hiked the price to above $250. [More]
A Verizon sales rep takes issue with our tipster who said he pre-ordered a Droid X and was denied the superphone because a Verizon sales rep said he was holding back stock for new customers. [More]
Kevin is big enough of a man to admit he needs to get his Lilith Fair on. He was so pscyhed about getting his tickets as early as possible that he pre-ordered a Sarah McLachlan CD just to get a pre-sale concert code that gave him access to early tickets. [More]
Tyler tells Consumerist that he and his family, like every other person in the United States (or so it seems) tried to pre-order the iPhone 4. Since they were ordering three phones for their small business, they dealt with the business sales department over the phone. Their order went through: and then everything went horribly, horribly wrong and the entire iPhone pre-order system went down in flames. Now Tyler and family’s order has been pushed back, and now their order now comes after those placed after their call. [More]
Brian loves him some Mario, so he pre-ordered seven copies of Super Mario Galaxy 2 at GameStop. When he went to pick up his games yesterday, when it was released, he was stonewalled and told the store could only give him five copies. Never mind he already had paid for all of them in full. [More]
Hey, did you pre-order a PS3 from Gamestop? Well, you should probably start making other plans because those assholes oversold their pre-orders (even though they took $100 deposits to secure them. ) From Gamespot:
If you were one of the lucky few who ordered a PS3 at Best Buy’s website…guess what? They fucked up. “Best Buy never intended for customers to preorder a PS3 on its website, and so all those orders have been canceled by the retailer. As compensation for the mistake, Best Buy will be giving US$10 coupons to those folks who preordered the system” Ha HA HAHA HA, geeks. Enjoy your ten bucks.
When we posted the news that EB Games had condoned their employees to buy up all of their store’s allotment of PS3 orders, some of you called foul, claiming this wasn’t corporate policy. Fair enough, though the guys at Kotaku tell us they’ve gotten numerous emails from managers, saying it absolutely is official policy. But, hell, you can always buy your PS3 at Gamespot, right?