As the US Postal Service faces insolvency, the relic of a pre-internet world (and symbol/punch line for inefficiency and ineptitude) has come up with a really good idea for making some extra cash: Selling pre-paid AMEX, Visa, MasterCard and Discover cards. [More]
If you’ve ever lost a piece of mail through the USPS, this story might give you hope that your grandchildren might eventually find out what happened to it. [More]
A lot of times when people complain about the postal service they can find that calling up their local post office is an exercise in futility. Assuming they get through to anyone, they can find the person on the other end of the line lackadaisical or difficult to understand. If this happens to you, you don’t have to just cry into your Beanie Baby collection. [More]
Earlier this summer, we wrote about the Postal Service’s proposal to stay even partially solvent by raising rates on first-class mail and small parcels. Alas, the USPS will now have to go to Plan B (which we’re pretty sure involves selling lemonade and washing cars) to increase revenue, after regulators slammed down the hammer of denial on the rate hike. [More]
When we first wrote about the US Postal Service’s plan to put an end to Saturday deliveries, only 35% of the 7,000 readers polled thought it would be a hassle to their way of life. However, many commenters wanted to know what this would mean for deliveries of their precious Netflix DVDs. Yesterday, they got their answer. [More]
Usually when we reprint a customer complaint, it’s because the complaint itself deserves public attention. But the reason we’re posting Consumerist reader Sarah’s letter to the USPS isn’t because the world needs to know about her smashed up shipment, but because the USPS’ website won’t let her file the complaint. [More]
The United States Postal Service is continuing its long slide into suckage according to a new report delivered by Postmaster General John E. Potter this morning. People sent far less mail last year (“more than double any previous decline,” says the Washington Post) and labor costs continue to rise, which helped the USPS lose $3.8 billion in 2009. [More]
…Because that sh*t is stuck. A Gothamist reader took this photo of a postal truck stuck at a crazy angle under an overpass on 10th ave in NYC. Whoopsies! [More]
Todd got ripped off by a scammer on an eBay purchase. He made sure to insure the device before shipping it off via the United States Postal Service, but it turns out that an insurance claim won’t help him get PayPal to step up. [More]
Steve was mailing some packages from his home in Virgina to various points in the country, and noticed something strange on his receipt. The packages destined for Pennsylvania and Washington state are leaving the contiguous United States. What?
After our story about USPS losing a reader’s five insured computers then only valuing them at $74 generated a lot of response (and turned into a vowel-less debate on health care), a couple readers sent us the contact info for the insurance agent who denied our reader’s request.
The US Postal Service lost five new Lenovo laptops that Pedro’s friend bought and shipped to him. Pedro expected that this might happen, so he wisely insured the package for $3,000. After stalling for about two months, USPS finally agreed to pay his insurance claim, but reduced the payment, claiming his merchandise was only worth $74.
Late last year we pointed out that GameFly, a Netflix-style program for video games, was beginning to develop a reputation for rotten service and slow turnaround. It looks like the United States Postal Service may be partly to blame, at least as far as GameFly is concerned. They’ve filed a complaint against the USPS over lost, stolen, and damaged discs, as well as discriminatory treatment when compared to Netflix and Blockbuster.
A $3 billion deficit and expected losses of $6 billion more have led the Postmaster General to suggest cutting mail delivery from six to five days.
Two weeks ago I wrote that Woot! hadn’t replaced a shirt stolen by the U.S. Post Office. Well, I was wrong. Unbeknownst to me, Woot! shipped out a brand new replacement shirt, just as I had requested.
In the battle of the overnight shipping, which service reigns supreme? Is it FedEx? Or UPS and its long-haired whiteboard dude? Or the folks in blue at the Postal Service?