Last year, L.L. Bean hired 100 additional workers to ramp up production of their iconic, unglamorous USA-made duck boots. Nonetheless, the popular footwear was quickly put on backorder. Now, the long-time retailer is once again putting some styles on backorder, despite increasing production, hiring additional employees, and making plans for a larger facility. [More]
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Consumers Hate Facebook As Much As Airlines, Cable Companies
By 7.22.10
Has Facebook’s ongoing foolishness with privacy settings, fine print, and advertising taken its toll on the brand? According to The American Customer Satisfaction Index’s E-Business Report, Facebook scored 64 points out of 100, which puts it in the bottom 5% of private companies, “in the same range as airlines and cable companies.” The one bit of good news for Facebook is that MySpace scored 63 points. [More]
Credit Unions Ask Customers To Leave
By 3.16.10
Credit unions might be attractive alternatives to big commercial banks, but they’re not crisis-proof. OregonLive says about a fifth of the nation’s credit unions are having financial troubles right now. To get in better financial health, they’re introducing fees for services that have long been free, and even asking members to move their deposits to other institutions. [More]
