<![CDATA[Consumerist: Polls]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Polls]]> http://consumerist.com/tag/polls http://consumerist.com/tag/polls <![CDATA[ POLL: When Is Too Early For Christmas Creep? ]]> After we proposed tracking Starbucks's roll out of Christmas products as a metric to gauge yearly Christmas Creep, we got a fair amount of comments saying they saw no problem with Christmas stuff coming out once Halloween was over. So, inside, a poll: at what point does Christmas Creep become acceptable holiday display?


As a follow-up to the Starbucks post, we received a couple emails from employees who told us that Starbucks begins using the red cups typically on the first Tuesday of November, but doesn't start offering the peppermint mocha and all that stuff until later-November 17, according to one tipster.

(Photo: TMQ.st.louis)

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Consumerist-5398745 Fri, 06 Nov 2009 14:00:00 EST Alex Chasick http://consumerist.com/index.php?op=postcommentfeed&postId=5398745&view=rss&microfeed=true
<![CDATA[ What Mobile Platform Do You Use? ]]> Consumerist needs to get on your mobile device so bad it hurts. But first, we need to know which platform you use. Take our poll and tell us!

Thanks!

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Consumerist-5395448 Mon, 02 Nov 2009 15:53:47 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5395448&view=rss&microfeed=true
<![CDATA[ Would You Live With Ghosts For Cheaper Rent? 69% Would ]]> Rent.com conducted a survey that found more than 2/3 of renters ain't afraid of no ghosts, and would live with them as long as they got a hefty discount on rent.

From rent.com's press release:

While the survey found 11 percent of renters believe they have lived in a home inhabited by ghosts, others would be willing to do so in order to save money. In fact, 69 percent of renters would be willing to crash with Casper for the right price. More than half (51 percent) of renters would share their home with a ghost in exchange for free rent, and over one quarter (27 percent) would do it for half-price.

Three in 10 people who have rented (30 percent) said they'd bunk with the boogeyman if they received free utilities, while nearly one in four (23 percent) would do it in exchange for a free flat-screen TV with cable.

Overall, 31 percent of renters said no deal. Nothing, "not even a million bucks," would convince them to conquer their phasmophobia (fear of ghosts). However, a greater percentage of males than females are willing to live with ghosts for any given tradeoff (74 percent vs. 64 percent).

This data just goes to prove how much more daring women are than men. Judging from the Twilight phenomenon, a significant portion of women not only don't fear vampires, they lust after them, so long as they're metrosexual and sparkly.

So, Consumerists, let's have it out — would you live with a ghost? Have you?

(Photo: MReder Design)

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Consumerist-5390791 Tue, 27 Oct 2009 10:53:12 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5390791&view=rss&microfeed=true
<![CDATA[ Help Us Choose The Top 10 Shopping Gotchas! ]]> We're looking for the 10 most hated business practices that everyday consumers run into when they're shopping. From a misleading door-buster ad to frustrations with gift cards, return policies, and mail-in rebates - We asked, you answered. Now it's time to vote for the best suggestions.

Choose the 5 shopping gotchas suggested by readers that make your head hurt the most.

When the voting is done, we'll announce the top 10 most popular choices in another post.




(Photo:redandjonny)

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Consumerist-5385225 Tue, 20 Oct 2009 11:34:24 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5385225&view=rss&microfeed=true
<![CDATA[ If Best Buy Gave You A Free Xbox 360 By Accident, Would You Give It Back? ]]> Ian wants your permission to keep the Xbox 360 Best Buy gave him by accident.

He doesn't spell out his request in his message, but you can tell he's struggling with a moral dilemma. The devil on his shoulder tells him that the extended warranty he bought when he purchased his destined-to-break Xbox 360 entitles him to whatever results from the process when he makes Best Buy live up to its end of the bargain. The angel says, "Be better than Best Buy."

He writes:

Today I went and picked up a refurbished Xbox 360 Elite from my local Best Buy that they gave me as a replacement for the one I brought in a couple weeks ago which was broken. The only thing is, I had already returned the broken Xbox and received $400 in store credit for it. I had tried to get it repaired through their extended warranty program (which I know is a terrible deal for everything else, but has worked wonders for my series of Xboxes), and they couldn't repair it. I had been eyeing the release of the Modern Warfare 2 Xbox 360 being released in November, so instead of simply picking up another Xbox 360 Elite, I asked if I could get store credit instead.

The retail price of an Elite was $400 at the time of purchase, and the new MW2 Xbox will also retail for $400. $400 of store credit was granted, as well as a prorated refund of the extended warranty. Basically, I milked the warranty program to get a free upgrade to a newer version of the Xbox (which I had previously done when my Pro Xbox died and I upgraded to an Elite without being charged due to price drops), but this is an entirely new quandry for me. They gave me a replacement Xbox for one I already returned to the store for store credit. I have a feeling it may be an issue with the Best Buy computer system accepting the refund and the Geek Squad system automatically giving me a replacement for an Xbox they couldn't fix. Do you guys think I should try to give it back?

OK, time to weigh in on what you think Ian should do.

(Photo: Tengaport)

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Consumerist-5384716 Mon, 19 Oct 2009 10:45:31 EDT Phil Villarreal http://consumerist.com/index.php?op=postcommentfeed&postId=5384716&view=rss&microfeed=true
<![CDATA[ Federal Employees Banned From Texting While Driving ]]> An executive order issued this week bans federal employees from texting while driving when using government vehicles or phones, or while on government business. Given the safety risks of texting while driving, we think this was a good move, and hope that it extends to the general population. Take our poll and tell us what you think, inside.




(Photo: jgodsey)

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Consumerist-5372937 Fri, 02 Oct 2009 14:00:00 EDT Alex Chasick http://consumerist.com/index.php?op=postcommentfeed&postId=5372937&view=rss&microfeed=true
<![CDATA[ Are All Xbox 360s Doomed To Fail? Student Survey Aims To Find Out ]]> Reader Ben Strauss is doing a cool project for his marketing class - he's surveying Xbox owners to find out how many have had failed Xboxes and/or know someone who does. So far he's interviewed 200 people and is seeing a 71% failure rate, with 85% of respondents saying they know someone with a failed Xbox. Ben writes:

I recently had my 4th Red Ring of Death, specifically a 0020 Error. What that essentially means is that the internal components to my xbox have been warped to a point that the cheap soldering has broken, and the thermal paste inside the box isnt protecting the GPU enough. As Microsoft states, it's a general hardware failure, one that they refuse to officially identify.

That was the 4th xbox to RROD in my home.

I figured I would try to call Xbox support and see about getting a repair. Well, didn't work out as I planned. I've spent 5 days and 15 hours on the phone, most of them on hold. The first set of guys "Leon", "Mike", and "Vlad" a rep, "Supervisor" and "Manager" respectively, told me that they could not help me as my xbox was apparently out of warranty. I've not owned my 360 that long, I bought mine on Oct. 23rd, 2007. I tried to dispute this fact with them, but I was called a "Stupid American" and was given the brush-aside by being told I would receive a phone call in 24-48 hours to speak with an upper level manager.

Well, it's been several days since that happened. I don't believe xbox is doing the consumer right, so I decided I wanted to find out exactly what was going on around campus. I intend to poll about 1000 people, personally, pertaining to individual xbox 360 failures. With this data, I intend to prove my thesis: It is not a matter of "if," it is a matter of "when." So far, I have about 200 respondants, and of them, I am sitting on a 71% failure rate. 14 students have worked with 3 xboxs, with 4 of them (including myself) working on their 4th box.

My aim is to show that through personal interview, I can get a better understanding of exactly what is going on with xboxs around the country (we are a university after all.)

I'd love to ask more people about their experiences, and when I feel that I have enough data, I plan on working with the Math department to get a good model on three variables "pass/fail test", "length of ownership", and "hours played per week."

If you are an Xbox owner and would like to help Ben with his project, email your name, phone number and a convenient time for a short interview to BenStrauss {at} sinsandsaints dot org.

RELATED: Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds
(Photo: tubbynj)

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Consumerist-5362543 Fri, 18 Sep 2009 11:00:00 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5362543&view=rss&microfeed=true
<![CDATA[ Poll Results: Our Significant Others Aren't Very Thrifty ]]> Two weeks ago we mentioned that Cognitive Daily was running an informal poll about thriftiness. Here at Consumerist, we like to take polls. We bumped up their response rate to over 5,000, far higher than what they usually get, and now they've posted the results. Apparently we all think we're thriftier than everyone around us, especially our significant others, and the world wants to shop at the GAP. We bet the GAP is happy to hear that—too bad (for them) the poll was informal.

"Casual Fridays: We believe we're the thriftiest people we know" [Cognitive Daily]
(Photo: borman818)

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Consumerist-5356044 Wed, 09 Sep 2009 21:37:59 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5356044&view=rss&microfeed=true
<![CDATA[ Poll: Does A Company Pulling Ads Off A Show Affect Your Opinion? ]]> We mentioned last week that some companies have pulled their ads off Fox News host Glenn Beck's show in response to comments Beck made and the controversy that followed. Now there are reports that even more companies are pulling their ads from the show. We're curious whether any of this actually affects consumer opinion of a company, so we made a poll. Take it!

Keep in mind that this poll is not specific to what's happening with Glenn Beck's show. We're not trying to be political here; it could be anything-companies that advertise heavily during Yankees games, companies that run ads during awful sitcoms, whatever. We want to know if you actually care. So...

If you have a different answer, let us know in the comments.

(Photo: Ryan Brenizer)

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Consumerist-5340151 Tue, 18 Aug 2009 15:59:56 EDT Alex Chasick http://consumerist.com/index.php?op=postcommentfeed&postId=5340151&view=rss&microfeed=true
<![CDATA[ Has Your Credit Card Already Gotten Meaner? ]]> The party is over. In advance of credit card reform that was supposed to make credit better for consumers, the banks are making terms tougher and policies less lenient. The result can be very expense for some customers. Have any of these adverse actions happened to your credit card lately? Take our poll. Multiple answers accepted.



RELATED: How Credit Cards Are Getting Meaner
(Photo: SqueakyMarmot)

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Consumerist-5320348 Wed, 22 Jul 2009 11:56:24 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5320348&view=rss&microfeed=true
<![CDATA[ Furloughs: Welcome Or Lousy? ]]> Rather than layoffs, a number of employers are turning to furloughs - forced unpaid time off - to meet their budgets. According to a NYT article, employees are handling them in different ways. Some use it as chill time. Others keep working anyway without pay, either out of guilt, routine, or fear of an actual layoff. Has your company been hit with furloughs? How are you dealing? Take our poll inside.

[NYT]

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Consumerist-5291090 Mon, 15 Jun 2009 10:41:29 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5291090&view=rss&microfeed=true
<![CDATA[ Consumer Confidence Is Up. Wait, Compared To What? ]]> Do you feel more confident? According to the Conference Board, consumer confidence is up to its highest level in eight months, and made its biggest increase in six years.

Fewer Americans said jobs were "hard to get," the survey found, with that measure slipping to 44.7 percent from 46.6 percent. Those saying jobs were plentiful climbed to a still meager 5.7 percent, but that was still higher than April's 4.9 percent.

"Consumers are considerably less pessimistic than they were earlier this year," said Lynn Franco, director of The Conference Board's Consumer Research Center.

Respondents claiming that "jobs are plentiful" were reached during a tropical cruise in Alaska. On a boat full of mermaids and unicorns.

U.S. consumer confidence sees biggest jump in 6 years [Reuters]

(Photo: dooleymtv)

]]> Consumerist-5270150 Tue, 26 May 2009 10:36:18 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5270150&view=rss&microfeed=true <![CDATA[ Bank of America-Sponsored Poll Shows That Most Americans Don't Trust Banking System ]]> It may be a random confluence of sponsorship, but this poll from the front page of CNN.com last night is too funny not to share. Thanks to Douglas for sending it in.

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Consumerist-5243551 Thu, 07 May 2009 08:27:40 EDT Laura Northrup http://consumerist.com/index.php?op=postcommentfeed&postId=5243551&view=rss&microfeed=true
<![CDATA[ Consumerist Friday Flickr Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Check 'em out!

by CharlieChu

by www.robinryan.ca

by onlymefairmay

by iamtekn

by Nova Heart

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5235291 Fri, 01 May 2009 10:00:00 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5235291&view=rss&microfeed=true
<![CDATA[ Would You Use A Government-Issued Credit Card? ]]> With President Obama and Congress threatening to tag-spank credit card issuers, Slate is left wondering why the government doesn't just issue its own credit card. Before you scream "SOCIALISM!," consider the government's heavy involvement in the banking sector, not just through the recent bailouts, but through long-standing institutions like Fannie and Sallie Mae, and Freddie Mac. Credit-worthy borrowers in Germany, France, and India all have access to low-interest, no-fee credit cards issued by their central banks. Would you ever be interested in an Obama-backed credit card?

Creating a government-sponsored lending agency-a Fannie Mae for credit cards-would rein the whole system in. For one thing, it would offer lower rates than the usual 18 percent. The government could charge, say, 8 percent interest and still turn a profit. It would include none of the usual hidden fees or surprise charges. (In 2007, penalty fees were $7.5 billion, cash advance fees were $5.6 billion, annual fees were $4.6 billion, and interchange fees were $23.6 billion.) And while the credit card industry spent $34 billion on marketing in 2007, the government would avoid that expense entirely. The card would theoretically be accepted everywhere, because merchants would know Obama is good for it.

Put It on My O-Card: The case for government-backed credit cards [Slate]

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Consumerist-5227089 Sat, 25 Apr 2009 16:00:16 EDT Carey Alexander http://consumerist.com/index.php?op=postcommentfeed&postId=5227089&view=rss&microfeed=true
<![CDATA[ 3 ATM Skimmers Found In One Week At Chase/WaMus - What?! ]]> Three different ATM skimmers were found this week and reported on blogs, raising the question of what the heck is going on considering these are supposed to be a rarity. First, our reader Dan found a skimmer on a WaMu/Chase ATM in LA. Gizmodo picked up the story and subsequently their reader Sean Seibel found a skimmer on a Chase ATM in Manhattan's East Village. Then this kid Nick McGlynn found a setup similar to the one Sean did, also on a Chase ATM. Now, when our reader Dan took the credit-card snagging device skimmer to the police he said they, "got a big kick out of the skimmer, saying they'd never seen one in person." Hmm... Let's look at a bunch of sexy ATM skimming photos and figure out what's up with all these skimmers cropping up...



Here are some tell-tale signs to look for:
  • Slots that don't fit (and can be removed!)
  • Multiple mirrors - one could be hiding a camera that records your PIN
  • Strange ATM error messages
  • Trouble inserting or removing your card
  • The ATM looks different from the other ATMs around it
  • Dummy brochure boxes with hidden cameras on them
You can also find skimmers on gas pumps and Red Box DVD dispensers... really, practically anywhere there's a card swipe and no one is around to watch.

Reader Finds Card Skimmer On Bank ATM [Consumerist]
Rogue's Gallery Of ATM Skimmers [Consumerist]
Attack of the Card Skimmers: It's Happening Right Here, Right Now [Gizmodo]
Credit Card Skimmer Photos [Nick McGlynn] ]]>
Consumerist-5205926 Thu, 09 Apr 2009 17:44:23 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5205926&view=rss&microfeed=true
<![CDATA[ NY Corks Selling Wine In Supermarkets Plan ]]> New York Governor Paterson has nixed his plan to sell wine at supermarkets - girl pushes heavy shopping cartDo you enjoy one-stop shopping? Do you love to pick up your groceries, Valium, cat litter, and a nice Cab Sauv all from the same place without the sheer slog of taking out your credit card a whole four times? Well, tough luck, because New York Governor Paterson has nixed his plan to sell wine at supermarkets. Why?

Well, The corks have yet to stop popping for those who opposed the plan — mainly drunk-driving awareness groups, the police, and small-business owners. Police feared an increase in underage drinking, since kids would have easier access to wine (uh, know any teens who crack open a bottle of Merlot on a Friday night?); and Mom and Pop wine stores claimed they would not be able to compete with the volume discounts offered at the supermarket.

However, supporters of the idea, such as Vote Wine 2009 (a coalition of supermarkets, wine growers, and the New York Farm Bureau) note that "Without this proposal, consumers will continue to pay higher prices and have less choice."

Either way, if the budget passes, wine will go up 6 cents a bottle. And since we'll still have to make a special trip to a wine store to buy our Chateau Trop Cher, it kinda seems like the consumer is the one who loses out in this war of the rosés.

Wine in Grocery Stores Proposal is Killed (Photo: Ninjapoodles)

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Consumerist-5194577 Thu, 09 Apr 2009 09:05:31 EDT Lucy Bayly http://consumerist.com/index.php?op=postcommentfeed&postId=5194577&view=rss&microfeed=true
<![CDATA[ Consumerist Friday Flickr Pool Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Got a macro/closeup theme going this week. Check 'em out, vote for your fave!

Title: "Where the gold went"
By: frankieleon

Title: "amazingness..."
By: ColumbusCameraOp

Title: "MACRO2009 - Cold hard cash"
By: Mike Rollerson

Title: "MACRO2009 - Refreshing"
By: Mike Rollerson

Title: "A drip, dropping? A drop, dripping?"
Caption: "I bought a Speedlite flash with my camera, but have always been intimidated by it. Tonight I faced my fears and attached it to the camera and then stood in the dark by the sink and used it strobe-like about 10,000 times until I was almost blind and I finally captured a drop of water falling from the faucet."
By: davidcaloren

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5197348 Fri, 03 Apr 2009 14:35:52 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5197348&view=rss&microfeed=true
<![CDATA[ Consumerist Friday Flickr Pool Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Check 'em out, vote for your fave!

Title: "Ultimate Cheeseburger - 76/365"
Caption: "I laid out the shot, including the Gatorade and firearm, and Meghan hit the shutter."
By: Welvis Tarn

Title: "the Bugs Bunny house"
Caption: "You remember that old Loony Toons where a building is being constructed over Bugs Bunny's hole, and he goes to war to save his home. The end result is this huge skyscraper with a divot taken out of it where his hole is.

This house is kind of like that. The Big Evil Conglomerate bought up all the surrounding land save for this one house - the owner refused to move - so they built around her.

Makes for a very odd looking building, donchya think?"
By: Great Beyond

Title: "Hipster Hijinks"
Caption: "Stop looking at my rack, you fungal knat!"
By: Hulgatha Doodlesack
Title: "The Salton Sea / 2007-2008"
By: Ian Grant www.distinctphoto.com"

Title: "The Jellybean People"
Caption: "The Jellybean People by Sandy Skoglund, National Liberty Museum, Philadelphia, PA"
By: afagen

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5177555 Fri, 20 Mar 2009 17:08:51 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5177555&view=rss&microfeed=true
<![CDATA[ Obama, Congress, Knew About AIG Bonuses For Months ]]> The AIG furor continues as it turns out Obama and Congress knew about the AIG bonuses for months but previously, on the advice of lawyers, felt powerless to stop them. Question for the audience: is figuring out what happened with the AIG bonuses fundamentally important to get the economy back on track, or is it just another media circus sideshow? ]]> Consumerist-5175285 Thu, 19 Mar 2009 11:38:52 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5175285&view=rss&microfeed=true <![CDATA[ Consumerist Friday Flickr Pool Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Check 'em out, vote for your fave!

Title: "Open House"
Caption: "Shot on Kodak Ektachrome E100 GX "
By: thedarkerside.to

Title: untitled
By: DeJay!

Title: "Tax Frustration"
Caption: "It's that time of year again.

My first entry into the world of macro photography. "
By: Alberto Cueto

Title: "Free pleasure"
Caption: "Girard Avenue, Philadelphia
December 2008"
By: propaganda panda

Title: "Gaskiers, NL"
Caption: "A halfway demolished (and very old) house in the community of Gaskiers, Newfoundland."
By: Colin Tobin

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5169622 Fri, 13 Mar 2009 15:15:50 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5169622&view=rss&microfeed=true
<![CDATA[ Internal Gamestop Video Teaches How To Sell To Women ]]> The conceit in this internal Gamestop training video is that you're watching a sort of nature video with a British anthropologist investigating a strange and mysterious species: woman— and how to sell to them. Offensive - or just a low-budget industrial video team trying to get its audience to pay attention? Take our poll inside and you be the judge, but either way, you can be pretty sure Gamestop never intended any customer to see this video.

[via Kotaku]

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Consumerist-5160369 Wed, 25 Feb 2009 14:50:24 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5160369&view=rss&microfeed=true
<![CDATA[ Consumerist Friday Flickr Pool Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Check 'em out, vote for your fave!

Title: "Day 045/365 - The Sixth Circle of Hell: Lust"
Caption: "Happy Valentines Day, with the most appropriate of the Seven Deadly Sins - LUST!"
By: Great Beyond

Title: "DSC_1320"
By: Brian Jackson Now

Title: "Bike Ride to 7-11"
By: The Notorious T.D.P

Title: "Curbside Parking"
Caption: "Saw this all by itself, perfectly parked next to the curb outside our house this evening. It's kinda sad when a kid can park better than a lot of adults on the street."
By: wednesday181

Title: "Fancy A Taste Love?"
By: The GlassPeople

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5157321 Fri, 20 Feb 2009 12:52:55 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5157321&view=rss&microfeed=true
<![CDATA[ Consumerist Friday Flickr Pool Finds ]]> Here are five wonderful photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post. Check 'em out, vote for your fave!

Title: "Day 043/365 - The Fourth Circle of Hell: Envy"
By: Great Beyond

Title: "Last Day of School"
By: tjean314
Caption: "On the last day of school, 5th graders at the Baton Rouge Center for Visual and Performing Arts released a fleet of helium-filled balloons. The event was a rite of passage: at once a celebration of the end of elementary school and an embarkation to the brave new world of middle school. Attached to the balloons were cards expressing the students' hopes and dreams. "

Title: "how to get warm"
By: squashed bug

Title: "Smile Like You Mean It"
By: besar bears
Caption: "This construction site hoarding in Macau was adorned with flying Cheshire cats. Strange, eh? "

Title: "Mr Corporate"
By: amcdaniel83
Caption: "Charles keeps the books on this dodgy shipping company"

Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Add your shots to The Consumerist Flickr pool, and perhaps they'll get featured in a future story, or even highlighted in a Friday Consumerist Flickr Pool Finds post. See previous winners of the Friday Consumerist Flickr Pool finds here.

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Consumerist-5153536 Fri, 13 Feb 2009 19:15:20 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5153536&view=rss&microfeed=true
<![CDATA[ Should You Do Your Own Taxes? ]]> Well, as if the state of the economy isn't giving us enough pain, here's a reminder for you: tax time is on its way! We know — we're piling on. One issue each of us faces is whether to do our own taxes or have someone else do them. MSN Money notes that 62% of Americans have professionals do their tax returns and offers three questions to help us decide whether to do our own taxes or not:

1. Are you prepared to give your taxes your time?
2. Are you prepared to put up cash to hire a preparer?
3. Are you prepared to deal with the complexity of the federal code?

Certainly there are several good reasons you may want to hire someone to do your taxes. MSN Money adds to these with a list of eight situations when they believe you'd be foolish not to hire a tax preparer:

1. You have significant amounts of income and possible tax losses from a business.
2. You have investment gains and losses, especially from limited partnerships.
3. You have income from foreign countries.
4. You have investments in several investment rental properties with losses.
5. You have a tax-free exchange of property.
6. You have potential exposure to the alternative minimum tax.
7. You have made significant noncash charitable contributions, such as property, stocks or other assets.
8. You've had a change in marital status, such as a divorce or the death of your spouse.

The key to making the right decision for yourself is this: does a tax preparer add value? If they are simply putting numbers on forms, it's likely not worth the cost. If, however, they educate you, help you avoid taxes and/or get deductions you wouldn't have otherwise found, and help you plan appropriately for the next tax year, it's likely worth it.

What's your take? Do-it-yourself or hire out?Should you do your own taxes? [MSN Money]

FREE MONEY FINANCE (Photo: funny strange or funny ha ha)

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Consumerist-5137790 Fri, 23 Jan 2009 09:50:24 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5137790&view=rss&microfeed=true
<![CDATA[ Confirmed: Sirius Radio Raising Rates March 11 ]]> xmsiriusmerger.jpgSirius Radio customer service reps are now telling subscribers that the rumored rate hike is indeed going to happen. This means, at the very least:

  • $2 increase for additional subs
  • $2.99 fee for internet radio service
  • However, all internet subs will now include the 128k feed
Reps are telling customers to lock in their rates with new contracts now so they can get the current cheaper rate for the next 3 years.


Sirius XM Rate Increase For March 11th CONFIRMED
[SiriusBuzz]

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Consumerist-5136200 Wed, 21 Jan 2009 11:40:58 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5136200&view=rss&microfeed=true
<![CDATA[ Which Financial Gurus Are Worth Listening To? ]]> We've already noted that author Eric Tyson believes Jim Cramer's stock advice is worse than a coin toss. Now Tyson takes on the advice of "Rich Dad, Poor Dad" author Robert Kiyosaki. In summary, Tyson berates Kiyosaki's disdain for mutual funds and refutes many of the arguments Kiyosaki uses to favor real estate over them. Tyson also points to a larger review of Kiyosaki's teachings that is, shall we say, less than complimentary.

But the most interesting part of Tyson's article is the question he asks to kick it off: "Which financial gurus are worth listening to?"

He lists some options for consideration: Suze Orman (The 9 Steps to Financial Freedom), Terry Savage (The Savage Number), Jim Cramer, Robert Kiyosaki (Rich Dad, Poor Dad), Thomas Stanley (The Millionaire Mind, The Millionaire Next Door), and Jane Bryant Quinn. A few more deserving consideration include Dave Ramsey (Total Money Makeover) and even widely-read financial bloggers like JD Roth and Trent Hamm.

Of course almost every "guru" has both supporters and detractors — what works for some people doesn't work for others — so finding consensus is difficult, if not impossible. That said, we thought we'd get your take on the numerous financial gurus offering advice these days.

So, what financial gurus do you think are worth listening to?Which Financial Gurus Are Worth Listening To? [Eric Tyson]

FREE MONEY FINANCE (Photo: dsb nola)

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Consumerist-5132847 Fri, 16 Jan 2009 09:39:56 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5132847&view=rss&microfeed=true
<![CDATA[ What's Your FICO? ]]> FICO: I'll show you mine if you show me yours. Take our poll and see how you measure up.

Don't know your FICO? Here's 5 no-BS ways to get one for free.

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Consumerist-5110944 Tue, 16 Dec 2008 10:00:00 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5110944&view=rss&microfeed=true
<![CDATA[ Update: Woot Customer Demands Non-Existent Black iPod Headphones ]]> Last week, Woot asked Consumerist readers what it should do about a customer who was irate that their black iPod came with white headphones, despite the fact that Apple does not make them. The post was notable for several reasons. One, I think it might have been the fist time we posted a complaint from a company. Two, with over 477 comments, I think we broke a new comment record on a single post. After carefully evaluating your responses, Woot has said they'll offer Millard a full refund and send a box with a pre-paid shipping label to send the iPod back in. This is acceptable to me. As I've said in the past, it's all about the money. Once you have your money back as a customer, there's nothing to complain about.

PREVIOUSLY: Woot Customer Demands Non-Existent Black iPod Headphones
(Photo: bbatsell)

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Consumerist-5065978 Mon, 20 Oct 2008 12:53:27 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5065978&view=rss&microfeed=true
<![CDATA[ Woot Customer Demands Non-Existent Black iPod Headphones ]]> In what is probably the second-worst consumer complaint we've received, Millard is mad at deal-a-day site Woot because he bought a black iPod from them and it came with white headphones. He demands black headphones. Woot needs your help in solving this consumer crisis.

Millard does not care that Apple only makes white ones (unless you're getting special U2 iPods, which this wasn't). Now he wants Woot to pay for the black headphones he was "forced" to buy so they would match. It was very important to both him and his daughter, for whom the iPod was a birthday gift, that the headphones and iPod matched.

Woot.com was actually the ones who forwarded over the email exchange to us. They're hoping that Consumerist readers can offer advice on how they should react to the situation. At the bottom of the exchange posted below is a poll where you can write your tips and vote on other others'. Woot has promised to take them under advisement.

"From: MillardR
To: Service; Woot Member Services
Subject: Error in color ....
Hello,

I received the item I ordered, but the ear piece was shipped to me in "white" rather than in "black" to match my black iPod.

Can you help?

Millard R


Woot Member Services wrote:

Millard,

Apparently the people at Apple are not fashion-sensitive because those ear pieces only come in white. We apologize for this but unfortunately there isn't much we can do for you in this case.

-Rutherford


From: MillardR
To: Service; Woot Member Services
Subject: Re: Error in color ....

Hello Rutherford,

I never knew that this piece was going to come this way, and if you ask me (your customer) I fell that Woot should inform their customers of this type of detail issue. Well ... it now cost me an additional $29.00 to purchase a black set of ear plugs (that are for sale) to match the IPOD that I purchased from Woot in Black. How is this fair
to me .... the customer that feels he was mislead?

I hope you can do something to off-set my additional expense.

Best regards,

Millard R


Woot Member Services wrote:

I'm not sure how you felt mislead. The picture shows white earbuds. As a matter of fact, I looked back at other iPods that we sold and ALL the earbuds were white.

Rutherford


From: Millard R
To: Woot : Service

Hello Rutherford,

I'm really surprised to see that you're (WOOT) is taking this stance against one if its customers. The reason I felt mislead is because I was asked to select between "White" or "Black", and I was under the assumption that, again "White" meant totally "White" and that "Black meant totally Black". It never mentioned that only to IPOD itself
would be affected by the color, and that the other accessories would be shipped in a standard White color.

That's like purchasing a new car in the color of your choice (Blue) and when you finally take it home and you open the hood or truck ... its pink in color. Well when you call your sales person and report your finding, the customer support person states that it only comes in that color. Well if you were never told this information, would you feel mislead just because you never opened these areas to check for your self. Well ... I feel mislead, and so did my little daughter that received it item from us for her birthday!!!

Please review your customer satisfaction policy to see if there is any language within that takes care of your customer ... under this type of circumstance.

Please advise,

Millard R."

(Photo: bbatsell)

RELATED: The Worst Tip We Have Ever Received

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Consumerist-5063307 Tue, 14 Oct 2008 15:39:42 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5063307&view=rss&microfeed=true
<![CDATA[ Is It Ever Acceptable Not To Tip At A Restaurant? ]]> Society has determined that service at a restaurant is worth between 15%-20% of the final bill, but is it ever acceptable not to tip?

Science tells us there is almost no correlation between tips and good service, but surveys show that Americans relish the power to tip because we falsely believe it provides an incentive to provide good service.

Let's consider a situation: you go out to one of your regular dinner spots for a snack with friends. The place isn't too busy, and you're not too hungry, so you only order a salad and a side dish. Your friends don't get their food for almost 40 minutes. You get nothing. After repeatedly flagging down the waitstaff, you still can't get your salad. Another 30 minutes goes by before your food finally arrives, around the time your friends are finishing their meal.

Obviously, it's not the end of the world and there are far more disturbing stories littering the internet. Before asking what kind of tip this service merits, let's travel with the New York Times to San Diego to visit a small restaurant called the Linkery. The Linkery's waitstaff doesn't accept tips. Instead, they levy an 18% service charge on all sit-down meals, which is split 3-1 between the waitstaff and the kitchen. If customers want to tip more, they are invited to donate to the restaurant's charity of the month.

...every so often diners at the Linkery take offense. “I’ll go over to the table and ask if there is a problem with the service,” McGuan, the general manager, says. “If there is, then I offer to remove the service charge. Almost always, the customers’ issue isn’t about the service but about not being able to handle their loss of control.”

In some instances, this restaurant with a uniform charge completely removes the service fee, resulting in no tip.

Keeping that in mind:

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

Why Tip? [The New York Times]
(Photo: Getty)

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Consumerist-5062367 Sun, 12 Oct 2008 13:00:36 EDT Carey Alexander http://consumerist.com/index.php?op=postcommentfeed&postId=5062367&view=rss&microfeed=true
<![CDATA[ Poll: Do You Support The Bailout? ]]> Lawmakers are hashing out the details of a huge taxpayer-funded bailout of Wall Street in an attempt to keep afloat the system of banks whose willingness to lend drives this economy's growth. Constituents have flooded their representatives phone lines and inboxes with with their heated reactions. What do you think?(Photo: Getty)

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Consumerist-5054709 Thu, 25 Sep 2008 11:09:30 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5054709&view=rss&microfeed=true
<![CDATA[ POLL: Does The Current Drinking Age Limit Actually <em>Encourage</em> Binge Drinking? ]]> A new campaign arguing that the 21-year-old drinking age is not working, and that it "has created a culture of dangerous binge drinking" on college campuses has been signed by an eclectic group of over 100 college presidents, including those of Duke, Dartmouth, The Ohio State University, and Johns Hopkins.

From the Wall Street Journal:

John McCardell, a history professor and former president of Middlebury College in Vermont, is leading the effort. His group, Choose Responsibility, a nonprofit unaffiliated with the college, has received financial backing from money manger Julian Robertson. Mr. McCardell says he receives no money from the alcohol industry.

He argues current laws drive drinking underground, causing more problems than they solve. "The law is out of step with reality," he says. "The law is so obviously unjust and discriminatory. It ought to at least be the subject of debate."

But he and the college presidents are taking on powerful constituencies, including some of their colleagues, the top government traffic-safety agency, the insurance industry and public-health authorities, all of which say the higher drinking age saves lives. Even representatives of the alcohol industry say they support current laws.

A college student interviewed for the piece says she cut back on her drinking once it was no longer forbidden:

Elizabeth Pogust, a 21-year-old senior at Middlebury, says she felt pressured to drink as a freshman. Classmates would quaff alcohol in their rooms before roaming the campus on weekends, she recalls. As they got older, she says, she and her peers learned their lessons. "I've noticed a definite change in my attitude once it was no longer forbidden," she says.

What do you think? Is the 21-year-old drinking age part of the problem — or the solution?



Bid to Reconsider Drinking Age Taps Unlikely Supporters
[WSJ]
List of College Presidents Who Signed The Petition [Amethyst Initiative]

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Consumerist-5039874 Thu, 21 Aug 2008 09:59:30 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5039874&view=rss&microfeed=true
<![CDATA[ Should Consumers Be Able To Opt-Out Of Phone Book Deliveries? ]]> Phone book publishers spit out over 600 million phone books for just over 300 million Americans. Now the $17 billion a year industry is defending itself from state legislatures that want to restrict phone book circulations so consumers don't wreck their snowblowers when they hit snow-covered phone books. True story.

The association has paid outside lobbyists about $50,000 so far this year to defend it in communities across the country. Two main points the group tries to get across are that phone books help promote local businesses and that they are made almost entirely from wood scraps collected at saw mills and recycled paper.

In Albany, city councilman Joseph Igoe is trying to build support for a law that would limit the distribution of phone books and require publishers to make it easy for people to halt delivery. Igoe said the issue came to his attention while campaigning door-to-door last spring and saw phone books wrapped in plastic littering sidewalks, driveways and lawns.

If Igoe succeeds in passing legislation, it will be noteworthy. Proposals have been floated — without success — by state legislatures in Alaska, Hawaii, Minnesota, New Mexico, New York, North Carolina and Washington.

Phone book publishers peddle the usual free market babble to defend the proliferation of yellow doorstops, saying it's a "sign of competition in a healthy business."

Even residents who do want more than one phone book — such as 81-year-old Jean Angell, who lives in Igoe's district and likes to keep a phone book by each phone in her house — get fed up with the extras.

"They delivered two to the house across the street, and it's been vacant since last October," she said.

What do you think?

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

As phone books multiply, so do consumer hang-ups [AP]
(AP Photo/Bill Sikes)

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Consumerist-5034832 Sun, 10 Aug 2008 17:00:45 EDT Carey Alexander http://consumerist.com/index.php?op=postcommentfeed&postId=5034832&view=rss&microfeed=true
<![CDATA[ Poll: Is It Immoral For US Airways To Charge For Drinking Water? ]]> Between the TSA ban on liquids and US Airways $2 fee for bottled water, if you want a drink, you're probably going to pay for it. It may be annoying, but is it also wrong?

According to US Airways policy, coffee and tea are $1, but bottled drinking water is $2. So, can you order tea and ask them to "hold the tea" and save a $1? Shouldn't you be able to get a boring old glass of water for free?

Jeanne Leblanc from the Hartford Courant thinks so:

It's hard to understand why the laws that require free potable water in such public places as movie theaters and amusement parks don't seem to apply to airlines. But then, it shouldn't have to be a law. It should just be a matter of common decency.
...
Now, I'm not saying US Airways should have to hand out free bottles of water, although that would be nice. I'm saying it should pour a cup of water out of a quart bottle for any passenger who's thirsty. And for no other reason than that they're thirsty.

US Airways says that if you're "desperately thirsty" and you don't have any money, they might give you some water... so that you don't try anything embarrassing like drinking out of the bathroom sinks.

“Frankly, [drinking from the sink is] just not classy,” a US Airways spokesperson told the Wall Street Journal.

So what do you think? Should there be non-fancy water for anyone who is thirsty?



US Airways' Fee Too Far
[Courant]
Starting Today, No More Free Water on US Air [WSJ Middle Seat Blog]
(Photo: caseywest )

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Consumerist-5033186 Tue, 05 Aug 2008 09:52:53 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5033186&view=rss&microfeed=true
<![CDATA[ Are You Fighting The War On High-Fructose Corn Syrup? ]]> Label-conscious consumers are skipping over high-fructose corn syrup in favor of products sweetened with natural alternatives like cane sugar, honey, and fruit juice. Finding HFCS-free items takes work, but the Corn Refiners Association worries that consumers are increasingly up to the challenge. They recently launched a "major marketing campaign" to defend their chemical concoction. Are you paying any attention to the sweet brouhaha?

High fructose corn syrup has become a favorite target of the health-conscious as an alleged cause of America's obesity boom. A typical 2-liter bottle of soda contains 15 ounces of corn syrup, according to the U.S. Department of Agriculture. Whether it's really at fault is open to debate.

The Corn Refiners Assn. contends that high fructose corn syrup is just as natural as table sugar and honey. Others say it's not natural at all, because it is manufactured through a chemical process and does not occur in nature by itself. The Center for Science in the Public Interest called the corn refiners' campaign "deceptive."

We prefer real sugar, and eagerly greet Passover as the holiday with the Kosher Coke. How about you?

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

Consumers are raising cane over corn sweetener [The Los Angeles Times]
(Photo: Getty)

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Consumerist-5032427 Sun, 03 Aug 2008 10:15:48 EDT Carey Alexander http://consumerist.com/index.php?op=postcommentfeed&postId=5032427&view=rss&microfeed=true
<![CDATA[ Countrywide Home Loans Wins Consumerist's Worst Company In America Contest ]]> Duhn duhn da duhn! Envelope please... yes, America has voted and... the Worst Company in America award goes to.... Countrywide Home Loans (now owned by Bank of America)! The final vote was...

...6098 to 4826, a solid trouncing of Comcast, which had been favored to win by many commenters. After 67 rounds and five months of fierce battling, Countrywide climbed to the top of the poop pile and affirmed its well-deserved status as the absolute nadir of capitalism. It looks like in the end, we all decided that the destruction of a giant chunk of the American economy by greed and fraud was more reprehensible than an unsatisfactory internet experience.

The Lucky Golden Shit award will get shipped to Angelo "Golden Boy" Mozilo, former Countrywide CEO, who steered the ship of financial doom from its inception to the height of its unfettered raping of the American Dream, just as soon as we find a good mailing address for him. The receipt for the Lucky Golden Ship will get mailed to Bank of America CEO Kenneth D. Lewis, along with a certificate of completion.

Congratulations to our top 10 runners up

Comcast
Walmart
Bank of America
American Airlines
Capital One
Diebold
Exxon
United Health Care
Blue Cross Blue Shield
Microsoft

You're champions, all of you. Better luck next year.

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Consumerist-5030150 Mon, 28 Jul 2008 16:08:53 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5030150&view=rss&microfeed=true
<![CDATA[ How Would You Like Your Inflation Served? ]]> The Mexican restaurant chain Chachos is now charging a 7.5% inflation surcharge on all meals with cheese. Skyrocketing commodity prices present restaurants with a menu of unappetizing choices: raise prices, levy surcharges, reduce portions? How would you like your inflation served? Vote in our poll, after the jump.

Reader Neal's receipt:

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

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Consumerist-5027023 Sun, 20 Jul 2008 00:00:26 EDT Carey Alexander http://consumerist.com/index.php?op=postcommentfeed&postId=5027023&view=rss&microfeed=true
<![CDATA[ Golden Poo Award For Worst Company In America Unveiled ]]> The box we teased you about contained a glistening golden poo statue. That's right, the award for Worst Company In America is here. That can mean only one thing... On Monday we host our final deathmatch between Comcast and Countrywide Home Loans. It's going to be a brutal bloodbath full of chills and spills. Only one will walk away champion, and then we will mail them their justly deserved prize. Stay tuned to Consumerist.com for all the hot crappy-company-on-crappy-company action.

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Consumerist-5026804 Fri, 18 Jul 2008 15:40:05 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5026804&view=rss&microfeed=true
<![CDATA[ Where Should The Consumerist Customer Service Story Slam Meet? ]]> I'm thinking about hosting a Consumerist meetup where readers get up and slam their funniest, craziest, most cringe-inducing customer service stories, sort of a Moth meets Consumerist event. We'll stick with our hometown of New York, but now, the age-old question, which borough?

Leave your venue suggestions in the comments.

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Consumerist-5023417 Wed, 09 Jul 2008 13:28:31 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5023417&view=rss&microfeed=true