Visa Will Incentivize Stores To Install Smart Card Terminals

Visa Will Incentivize Stores To Install Smart Card Terminals

We could start to see “smart cards” — credit cards embedded with a PIN-encoded chip instead of just a magnetic strip — take hold in America next year due to a big move by Visa. They are offering some very enticing financial incentives to stores to get them to install point of sale terminals that can read smart cards. [More]

Should I Try A Chargeback When Grocery Store Won't Budge?

Should I Try A Chargeback When Grocery Store Won't Budge?

Arguably, the most important fact in this story is that there’s a grocery chain called “Schnucks.” It’s located in the Midwest, and Brandon and his fiancee shop there, employing a complicated credit-card-tab-splitting procedure that normally causes no problems. This time, it did, resulting in a double charge. Brandon wonders whether he’s justified in pursuing a chargeback, since he still doesn’t have his money back. Short answer: Yes. [More]

Why Am I Punished For A Forever 21 Cashier's Mistake?

Why Am I Punished For A Forever 21 Cashier's Mistake?

Kat tells Consumerist that she had an odd experience while shopping at Forever 21. The store accidentally charged her twice for an item that was on clearance–no returns. In most retail establishments, this isn’t a problem. But at Forever 21, based on Kat’s experience, all the chain can offer you is store credit instead of a refund of the overcharge. Kat wanted the money returned to her account. [More]