Most phone/cable/internet providers make it a pain in the butt to cancel service, requiring that you call a specific number during certain hours. But the folks at AT&T DSL seem to be going a step further by not even answering the phone when a customer calls up to cancel. [More]
please hold
Acer And Gateway Have Crappiest Tech Support
By 8.9.10
If you need to call tech support, you don’t want to be holding an Acer or a Gateway, a new Laptop Mag study finds. [More]
LucyPhone Stands In "Please Hold" Lines For You
By 5.11.10
Now you can get on with the rest of your life while a friendly robot named LucyPhone stands holding your place in the customer service wait line. [More]
