Why Won't Anyone At AT&T Answer The DSL Cancellation Line?

Most phone/cable/internet providers make it a pain in the butt to cancel service, requiring that you call a specific number during certain hours. But the folks at AT&T DSL seem to be going a step further by not even answering the phone when a customer calls up to cancel. [More]

Acer And Gateway Have Crappiest Tech Support

Acer And Gateway Have Crappiest Tech Support

If you need to call tech support, you don’t want to be holding an Acer or a Gateway, a new Laptop Mag study finds. [More]

LucyPhone Stands In "Please Hold" Lines For You

LucyPhone Stands In "Please Hold" Lines For You

Now you can get on with the rest of your life while a friendly robot named LucyPhone stands holding your place in the customer service wait line. [More]