Jack Tretton, President and CEO Sony Computer Entertainment America, is standing by and waiting to escalate your backlogged PlayStation complaint! In his spare time, he tests batteries he finds in his kitchen drawer by touching them to his tongue. Connect and start talking hot at firstname.lastname@example.org! Or his sassy assistant, Amanda Murphy Pedroso at email@example.com! UPDATE: Sony is mad that we posted this email address. [More]
Sony is barging in on Microsoft’s territory, having hammered out a deal to stream Netflix movies over the console just like the Xbox 360 for no additional charge beyond the Netflix membership.
If you went out and bought a PS3 Slim, thinking your new system would at least avoid obsolescence for the rest of the year, think again.
On Thursday Sony releases the PSP Go, its fourth iteration of the handheld gaming device in as many years. In a move to counter used game sales that conceivably eat away at game publishers’ bottom lines, the smaller, lighter, $250 PSP spurns the system’s Universal Media Discs in favor of downloads.
The history of video game console competitions reads much like that of New York’s crime families — you see powerful leaders making bold, risky moves to snuff out their rivals and fierce, tribal alliances that breed clashes between vocal factions.
In a move to spike slumping PlayStation 3 sales, Sony revealed the long-rumored PS3 Slim will be slinking onto shelves Sept. 1.
Reader Martin sent his PS3 in to Sony because a game was stuck in the drive. When he got it back, the game was missing. Where did it go? Sony says there was nothing the drive when they received the unit. Martin is wondering why he would have sent his console in to Sony in the first place if it didn’t have a game stuck in it. It is a mystery.
This generation of game consoles has adapted the PC tradition of updating games with downloadable patches to smooth out glitches and add new features. With an update to its PlayStation 3 hovercraft racer Wipeout HD, Sony added yet another facet to the experience — pre-race commercials that caused longer-than-necessary load times.
Thanks to a sponsorship by Sprint, the PlayStation 3 game Rag Doll Kung Fu is free for a week. The freebie downloadable title is a first for the Sony console.
Update: Several commenters have pointed out that the size of the download seems to indicate that your $5 gets you new code, not just an unlock key. The original post is below.
Reader Adrian’s PS3 is broken and since the console was a gift that didn’t come with a receipt, Sony is denying warranty coverage. Where it gets tricky is that there’s a “manufactured on” sticker on the back of the machine indicating that it is clearly less than a year old — meaning that there’s no possible way it could be out of warranty coverage. Adrian tried explaining this concept to Sony, but they weren’t interested. No receipt. No warranty. When Adrian threatened to switch to XBOX, Sony’s only answer was that “their support wasn’t much better.”
Reader Dustin was upset that Sony responded with form emails no matter what he wrote, now he “has a smile on his face” because Sony contacted him and would like to replace his broken PS3.
So, I take in my broken PS3 to Best Buy today, to replace it of course, and they refused to because the serial number on the console is different from that of the box. They accuse me of trying to trade back a different PS3 than the one I bought (I guess there are idiots that do that), in order to get out of paying to have it replaced. This, of course, is total crap because I bought this EXACT PS3 the night before.