Consumerist
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netflix
Netflix Streaming Coming To PS3 In November
Sony is barging in on Microsoft's territory, having hammered out a deal to stream Netflix movies over the console just like the Xbox 360 for no additional charge beyond the Netflix membership. More » -
sony
It's Been Two Months, So Sony Goes Ahead And Releases Another New PS3
If you went out and bought a PS3 Slim, thinking your new system would at least avoid obsolescence for the rest of the year, think again. More » -
PSP No-Go
Sony Releasing New PSP That Doesn't Play PSP Game Discs
On Thursday Sony releases the PSP Go, its fourth iteration of the handheld gaming device in as many years. In a move to counter used game sales that conceivably eat away at game publishers' bottom lines, the smaller, lighter, $250 PSP spurns the system's Universal Media Discs in favor of downloads. More » -
firmware upgrades
Reader Says Firmware Update Borked His PS3
After Agent Xray purchased The Beatles: Rock Band, he tells us his PlayStation 3 put up a speedbump on Abbey Road by requiring him to download the latest firmware upgrade in order to play the game. More » -
console wars
GamePro Names Five Best Console Wars
The history of video game console competitions reads much like that of New York's crime families — you see powerful leaders making bold, risky moves to snuff out their rivals and fierce, tribal alliances that breed clashes between vocal factions. More » -
video games
Slimmer, Cheaper PS3 Coming In September
In a move to spike slumping PlayStation 3 sales, Sony revealed the long-rumored PS3 Slim will be slinking onto shelves Sept. 1. More » -
epic fail
Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds
The Xbox 360 breaks five times as often as its closest failure-prone competitor, the PlayStation 3, a print edition-only Game Informer survey found. More » -
tales from the crypt
Sony And The Mystery Of The Missing Assassin's Creed Disc
Reader Martin sent his PS3 in to Sony because a game was stuck in the drive. When he got it back, the game was missing. Where did it go? Sony says there was nothing the drive when they received the unit. Martin is wondering why he would have sent his console in to Sony in the first place if it didn't have a game stuck in it. It is a mystery. More » -
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advertisements
Updated: PS3 Racing Game Update No Longer Doubles Load Times To Show Ads
This generation of game consoles has adapted the PC tradition of updating games with downloadable patches to smooth out glitches and add new features. With an update to its PlayStation 3 hovercraft racer Wipeout HD, Sony added yet another facet to the experience — pre-race commercials that caused longer-than-necessary load times. More » -
so bad it's free
PS3 Downloadable Game "Rag Doll Kung Fu" Is Free, Still Not Such A Great Deal
Thanks to a sponsorship by Sprint, the PlayStation 3 game Rag Doll Kung Fu is free for a week. The freebie downloadable title is a first for the Sony console. More » -
ripoffs
IGN Says Capcom's "New Content" For Resident Evil 5 Is Already On The Disc
Update: Several commenters have pointed out that the size of the download seems to indicate that your $5 gets you new code, not just an unlock key. The original post is below. More » -
walmart
How To Cancel An Order You've Placed On Walmart.com
As we noted in this earlier post, it's technically not possible to cancel an order after you've placed it on Wal-Mart's website. A helpful reader says there are a couple of ways around this, although neither option will immediately free up any hold on your funds. More » -
walmart
Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship
Consumerist reader The Unicorn has $550 tied up in some strange Wal-Mart purgatory for a PlayStation 3 bundle that they won't ship to her, even though it clearly states in their online terms that they won't charge you for your order until it's shipped. Her customer service queries are being met with content-free scripted CSR-bot responses. She writes, "Here's the thing: don't ever buy anything from Walmart, ever. I knew this, and ignored it, and now I'm paying the price."
Update - 06/27/08: The Unicorn says Wal-Mart called her today and offered to cancel the order! More »
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playstation 3
Sony: Go Ahead And Buy An XBOX "Their Support Isn't Much Better"
Reader Adrian's PS3 is broken and since the console was a gift that didn't come with a receipt, Sony is denying warranty coverage. Where it gets tricky is that there's a "manufactured on" sticker on the back of the machine indicating that it is clearly less than a year old — meaning that there's no possible way it could be out of warranty coverage. Adrian tried explaining this concept to Sony, but they weren't interested. No receipt. No warranty. When Adrian threatened to switch to XBOX, Sony's only answer was that "their support wasn't much better." More » -
success stories
UPDATE: Sony Reads Consumerist, Decides To Replace Your PS3
Reader Dustin was upset that Sony responded with form emails no matter what he wrote, now he "has a smile on his face" because Sony contacted him and would like to replace his broken PS3. More » -
fraud
Best Buy Sells Broken PS3 With Mismatched Serial Numbers, Denies Return
Reader Daryl writes: More » -
worst company in america
Round 4: Google Vs Sony
Google is like the elephant that never forgets... and it knows all of your personal information. Do you trust it not to be "evil?" Or is Google just a nice name for "Big Brother?" Let's not forget how they bowed to Chinese government demands that Chinese users be prevented from seeing certain search results, like information about the 1989 Tiananmen Square massacre.
Sony is a member of former Worst Company in America winner, the RIAA. When its not fake blogging, it can be found installing a rootkit on your computer and finding lots of ways to void your warranty.
This is a post in our Worst Company In America 2008 series. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america/
STILL OPEN FOR VOTING: Ticketmaster vs Wachovia, Facebook vs The American Arbitration Association, Comcast vs Menu Foods
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happy endings
Visa Extended Warranty Protection Replaces Infamous "Dusty Playstation"
Reid, the guy with the Playstation that Sony said was too dusty to repair, is getting his system replaced through his Visa card's extended warranty protection. More »
playstation
New York, 6:37 PM
Tue Nov 10
24 posts in the last 24 hours
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