video games
Maybe excitement around the
Rock Band video game has faded, but if you were one of the holdouts who were always jealous of friends who brought the game home a couple years back, now is the time to have your latent wishes fulfilled.
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sony
If you went out and bought a
PS3 Slim, thinking your new system would at least avoid obsolescence for the rest of the year, think again.
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returns
The PS3 Slim is hitting stores next week, or
even sooner at some stores, so it's natural that recent buyers of older-model, fatter, more expensive PS3s will be returning their consoles en masse.
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tales from the crypt
Reader Martin sent his PS3 in to Sony because a game was stuck in the drive. When he got it back, the game was missing. Where did it go? Sony says there was nothing the drive when they received the unit. Martin is wondering why he would have sent his console in to Sony in the first place if it didn't have a game stuck in it. It is a mystery.
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advertisements
This generation of game consoles has adapted the PC tradition of updating games with downloadable patches to smooth out glitches and add new features. With an update to its
PlayStation 3 hovercraft racer Wipeout HD, Sony added yet another facet to the experience —
pre-race commercials that caused longer-than-necessary load times.
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playstation 3
Reader Adrian's PS3 is broken and since the console was a gift that didn't come with a receipt,
Sony is denying warranty coverage. Where it gets tricky is that there's a "manufactured on" sticker on the back of the machine indicating that it is clearly less than a year old — meaning that there's no possible way it could be out of warranty coverage. Adrian tried explaining this concept to Sony, but they weren't interested. No receipt. No warranty. When Adrian threatened to switch to XBOX, Sony's only answer was that "their support wasn't much better."
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sony
Reader Dustin had a question about his PS3, so he emailed Sony. Now he's starting to suspect that they don't actually read the emails people send...
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polls
We now have pictures of the Playstation 3 that Sony refused to repair under warranty because the unit was too dusty. Sony originally claimed that the pictures would not be released without a subpoena, and that the dust presented a threat to their technician's health that could only be alleviated if our tipster paid $150. After our posts, Sony abruptly reversed course and released the pictures to our tipster. Sony's letter, the pictures, and our poll, after the jump.
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audio
A Sony CSR admitted to reader Ive that dust should not void a Playstation 3's warranty. Transcript and audio, after the jump.
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sony
"I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed."
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ebay
Our cottage-cheese-golem brethren over at
Kotaku took a break from mouthbreathing and fantasizing about imaginary elves who live in their computer to throw us a couple of links yesterday. Never say we don't return the favor.
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Consumerist
i've seen better buys, actually
sony
FOX Business Network picks up our Sony PS3 "excessive dust voids your warranty" story [FOX Business Network]
gamestop
