playstation-3

Fulfilling a promise made in June, Microsoft is trotting out a new firmware update Tuesday that lets you access Facebook, Twitter and Last.fm from your TV.  More Â»

Robert bought a PlayStation 3, which crapped out him after four months, falling victim to the yellow light of death. He says he contacted Sony to get a repair, but the company insists on charging him $150 plus tax and shipping. This is odd, because Sony offers a one-year warranty on PS3s.  More Â»

Maybe excitement around the Rock Band video game has faded, but if you were one of the holdouts who were always jealous of friends who brought the game home a couple years back, now is the time to have your latent wishes fulfilled.  More Â»

If you went out and bought a PS3 Slim, thinking your new system would at least avoid obsolescence for the rest of the year, think again.  More Â»

A Kotaku tipster notified the video game blog that Best Buy's Geek Squad is offering what can only be described as the deal of the century. Something even better than that awe-inspiring CD ripping service.  More Â»

The PS3 Slim is hitting stores next week, or even sooner at some stores, so it's natural that recent buyers of older-model, fatter, more expensive PS3s will be returning their consoles en masse.  More Â»

Reader Martin sent his PS3 in to Sony because a game was stuck in the drive. When he got it back, the game was missing. Where did it go? Sony says there was nothing the drive when they received the unit. Martin is wondering why he would have sent his console in to Sony in the first place if it didn't have a game stuck in it. It is a mystery.  More Â»

This generation of game consoles has adapted the PC tradition of updating games with downloadable patches to smooth out glitches and add new features. With an update to its PlayStation 3 hovercraft racer Wipeout HD, Sony added yet another facet to the experience — pre-race commercials that caused longer-than-necessary load times.  More Â»

Remember that guy with the PS3 Sony said was too dusty to repair? The saga continues.  More Â»

A few days ago we reported that Cliff didn't receive a $100 gift card when he purchased a PS3 bundle from Best Buy, despite an unpublicized corporate memo that seemed to say otherwise. The manager at Cliff's Best Buy said "You can buy any other PlayStation and you can get the gift card, but not on that one." This didn't match up with what others were reporting, so Cliff sent an email blast to the executive level asking why the offer wasn't honored. Yesterday a Best Buy rep called Cliff and said that they'd be mailing him a $100 gift card. We're impressed the Best Buy resolved this so quickly.  More Â»

When Cliff sent us his story about the denied $100 gift card from Best Buy, he also sent it to over a dozen addresses at Best Buy HQ. A few hours ago we got this email cc'ed to us from a VP of Executive Customer Care:  More Â»

According to this conversation over at the SlickDeals forum, Wal-Mart was offering a $100 gift card with any Blu-ray player purchase, including the PS3—and Best Buy Corporate issued a memo saying they would match Wal-Mart's deal and offer $100 gift cards as well. Cliff tried to take advantage of this unadvertised special when he purchased a Metal Gear Solid PS3 bundle a couple of days ago, but the manager of the store refused, saying the bundle was off-limits: "You can buy any other Playstation and you can get the gift card, but not on that one." Oddly, though, other members of SlickDeals were reporting success with the very same bundle around the country.  More Â»

Reader Adrian's PS3 is broken and since the console was a gift that didn't come with a receipt, Sony is denying warranty coverage. Where it gets tricky is that there's a "manufactured on" sticker on the back of the machine indicating that it is clearly less than a year old -- meaning that there's no possible way it could be out of warranty coverage. Adrian tried explaining this concept to Sony, but they weren't interested. No receipt. No warranty. When Adrian threatened to switch to XBOX, Sony's only answer was that "their support wasn't much better."   More Â»

Reader Dustin had a question about his PS3, so he emailed Sony. Now he's starting to suspect that they don't actually read the emails people send...  More Â»

FOX Business Network picks up our Sony PS3 "excessive dust voids your warranty" story [FOX Business Network]  More Â»

A Sony CSR admitted to reader Ive that dust should not void a Playstation 3's warranty. Transcript and audio, after the jump.  More Â»

"I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed."  More Â»