Consumerist
dominos pizza
Posts Tagged “
Pizza
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dominos pizza
abuse
Meet The Coupon-Throwing Papa John's Owner From Hell
Papa John's wouldn't let reader Adi redeem her coupon for a $9.99 extra-large pizza online, so she trekked over to the nearest store in Weymouth, Massachusetts, where she met the franchise owner from hell. The owner insisted that the coupon didn't apply to online orders, so Adi asked to cancel her online order and re-order her pizza in person to get the discount. This prompted the owner to angrily throw the coupon at Adi, before throwing away her ready-made pizza. And was just the start of the fun... More »
telemarketing
Domino's Pizza, Please Stop Calling Me To Tell Me Your Specials
Reader Ron is annoyed that Domino's Pizza will not stop calling his cellphone 1-3 times a week to let him know the specials. Yuck! More »
privacy
Pop Quiz: Can The Pizza Delivery Place Sell Your Personal Information Without Your Consent?
You need the express written consent of Major League Baseball to do pretty much anything to a baseball game, but does your pizza place need your permission to sell your personal information (name, address and phone number) to the highest bidder? Take a guess. The answer is inside. Cheating is easy, but in poor taste. (For the purposes of this quiz, you live in California.)
bad business
Pizza Hut Forces You To Opt-In To Spam Marketing When Ordering Online
When you place an order on Pizza Hut's website, you have to create an account, and to create an account, you have to check the box that says you agree to their privacy policy and terms of use. It also says, "I agree to receive information about Pizza Hut®/WingStreet® couons, promotions, announcements, events and specials." This e-commerce blogger is amazed that Pizza Hut would resort to such a sneaky tactic, which ultimately ruins the customer experience and probably costs them online orders. More »
rants
Domino's Pizza: Sacrificing Our Delivery Drivers So We Can Use Our New Slogan
Domino's has a mildly amusing television campaign right now to promote their new slogan "You Got 30 Minutes," but the fine print on Domino's site points out that this should be taken only as a suggestion, not a service guarantee: "Because safety is a priority "You Got 30 Minutes™" is not a guarantee but an estimate. You may get more." A former Domino's delivery guy is not impressed: "Some douchebag ad exec wants to trick customers into believing that the '30 minutes or it's free' guarantee is back, then leave it to the delivery drivers to explain to inevitably angry customers why their pizza isn't free when it gets there in 31 minutes." More »
ew
Torontoist reader Charles claims to have received a used tube of Vaseline with his bagged slice of vegetarian pizza. He wrote:
This Pizza Pizza Slice Came With A Free Tube Of Vaseline
Torontoist reader Charles claims to have received a used tube of Vaseline with his bagged slice of vegetarian pizza. He wrote:Yes, this is how the slice came: a used and soiled "Convenience Size" bottle of Vaseline moisturizer, as found in a Pizza Pizza, bagged slice of pizza; purchased in-store at 8:30PM (EST) 23 February 2008, Yonge St near Bloor St (Toronto, Canada).More »
fast food
Waiting 80 Minutes For Your "Take-And-Bake" Pizza Gives You Time To Compose Your Angry Blog Post
Over at Wise Bread they're not too happy about Papa Murphy's (a "take-and-bake" pizza place) and their ordering system. The main complaint? People who walk in off the street are served before people who phone in ahead of time. Phoning your order in results in endless waiting and watching as walk-ins order and get their (uncooked) pizzas. Frustrating. More »
errors
Domino's Monday-Wednesday Coupons "Aren't Valid On Tuesday"
The following transcript of a conversation between Domino's and reader Nelson arrived in our inbox with the subject "Domino's is Dumb":Me: "Hi, I have a coupon. It's the $7.99 Monday-Wednesday Special."More »
Domino's: "Yeah, that's only valid on Monday or Wednesday. Today's Tuesday."
M: "The coupon suggests it's Monday through Wednesday."
D: "Nope. It says 'Monday (slash) Wednesday'."
M: "No, it doesn't. I'd agree with you if that were the case, but it says 'Monday (dash) Wednesday', which would suggest it's valid Monday through Wednesday."
D: "Sorry, it's Monday or Wednesday."
M: "Fine, whatever. I guess I'll get the $10.99 pizza and breadstick combo."
D: "That's $11.99."
M: "Nope, it's $10.99, I'm looking at the flier right now."
D: "That's an old flier."
M: "No, it's not. I just got it today."
new and exciting products
Domino's Announces Online Pizza Tracking That's Accurate To 40 Seconds
This is science! Domino's has announced an online pizza tracking system that will allow you to keep an eye on your pizza as it's being delivered—and it's accurate to 40 seconds.We are living in the future!
"We're filling that black box of uncertainty — 'Has my pizza been forgotten?' — with information and entertainment," says Chris McGlothlin, technology chief at Domino's.More »
taking it seriously
Domino's Takes Overcharging You For Pizza Seriously
WHO: Domino's PizzaWHAT: Domino's overcharged reader Robert for some pizzas and were rude to him when he pointed this out. Upon complaining to Domino's corporate, Robert's complaint was kicked back down to the people who were rude to him in the first place.
THE QUOTE:"Because your Domino's Pizza store is independently owned and operated, I have forwarded your comments to the franchise owner or local representative. Please be assured your comments will be taken seriously and considered to help Domino's Pizza improve our operations." More »
fast food
Pizza Hut Announces Nationwide Mobile Ordering
Pizza Hut may not be the world's best pizza, but now that they've rolled out nationwide mobile ordering—via their website on any web-enabled phone, or text message on the rest—they're certainly one of the easiest pizza joints to order from. More »
recalls
Oh no! There are holes in the freezer section of our nation's grocery stores! Where did all the Totino's and Jeno's pizzas go?
More »
Video Clip: More Coverage Of The Great Frozen Pizza Recall Of 2007
recalls
USDA Recalls Totino's, Jeno's Delicious E. Coli Flavored Pizzas
Yesterday the USDA recalled several types of both Totino's and Jeno's meat pizzas because they are tainted with e. coli. E. coli bacteria is not destroyed by freezing, so you'll want to avoid eating these pizzas. The USDA considers this a Class I recall, which is defined as "a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death." More »
pizza placates
JetBlue Buys You Pizza While You're Fogged In At Portland International Airport
Reader Karolyn was fogged in at Portland International Airport last night. She writes:Hey. Flying to JFK from Portland tonight. The flight keeps getting pushed back and the flight tracker on the website is getting updated before the gate agents are. It's so foggy that it's difficult to see the ground below the terminal windows, so the situation is obviously out of the agents' hands. To compensate, they've set out several pizzas and bottled water for the waiting passengers. People seem pretty stoked. Might this be a new addition to their customer bill of rights?Hey, that's nice! Good job, JetBlue. More »
if you can relocate them, feed them
Stuck On The Tarmac? Delta Placates You With Pizza
Hey airlines, if you're going to strand a bunch of people on the tarmac, but want them singing your praises anyway, placate them with pizza. Pizza is a magical substance that causes joy no matter the circumstances. More »
unacceptable food
These Red Baron Frozen Pizzas Could Be Rounder
A quick warning for those in the Sunnyvale, CA area buying Red Baron frozen pizza: Don't.More »
above and beyond
