During the height of recallopalooza 2014, a coalition of consumer advocacy groups raised concerns about CarMax, alleging that the nation’s largest used vehicle seller was misleading customers with claims of “Quality Certified” cars and “125+ point” inspections while not revealing that some cars had been recalled for safety issues that had not yet been repaired. More than a year later, a new report shows that CarMax is continuing this practice, which one legislator has dubbed “used car recall roulette.” [More]
In spite of legislation requiring banks to disclose all fees associated with consumer deposit accounts, a new study from the Public Interest Research Group shows that only around four out of 10 bank branches don’t make it difficult or impossible for consumers to see the full schedule of fees.Additionally, banks are reluctant to let customers know about the availability of free checking accounts. [More]
PIRG volunteers are manning booths in campuses nationwide designed to look like fictional “FEESA” credit card stand, BusinessWeek reports, except passing out lollipops that say “don’t be a sucker” and informational brochures about the dangers of credit card abuse. A worthy counter-marketing campaign, though someone should give them some more money so they can give out free tshirts too, and at least match their opponents’ irresistible offerings.