<![CDATA[Consumerist: Pilots]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Pilots]]> http://consumerist.com/tag/pilots http://consumerist.com/tag/pilots <![CDATA[ United Airlines Pilot Is Too Drunk To Fly ]]> This whole "drunks on a plane" thing is getting out of control. First it was the passengers, then the flight attendants... now it's the pilots.

The AP says:

United Airlines says 1 of its pilots has been arrested by police for being over the legal alcohol limit.

The airline says the first officer was due to join the crew of flight 955 from London's Heathrow Airport to San Francisco when he was arrested early Sunday morning. London's Metropolitan Police say the 44-year-old was arrested following a breath test but has since been bailed.

Fox News has some quotes from horrified passengers who witnessed the pilot being marched off the plane:

“A couple of police officers stormed on to the plane as we were all sitting down and went straight for the cockpit.

“We didn’t have a clue what was happening and we were kept waiting on the plane for hours.

“It is horrifying to think we were apparently so close to being flown thousands of miles by somebody who could have been drinking."

United Airlines issued a statement about the incident:

"United Airlines' alcohol policy is among the strictest in the industry and we have absolutely no tolerance for abuse or violation of this well-established policy.

"Safety is our number one priority and the pilot has been removed from service while we are co-operating with the authorities and conducting a full investigation.

Sigh.

Pilot arrested after failing breath test [Reuters]
'Drunk' United Airlines Pilot Arrested Before Takeoff [Fox News]
Pilot arrested in UK for being over alcohol limit [WHBF]
Pilot Arrested at Heathrow Following Breath Test[WSJ Middle Seat Blog]
(Photo: Zonaphoto )

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Consumerist-5067121 Wed, 22 Oct 2008 13:22:23 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5067121&view=rss&microfeed=true
<![CDATA[ United's Pilots Would Like You To Help Them Fire Their CEO ]]> United Airlines' pilots have had enough of Glenn Tilton, the CEO of United, and have started a website that calls for his resignation. In addition to listing Mr. Tilton's various faults, the website asks you, the consumer, to help them by submitting your United Airlines horror stories. (CC: The Consumerist, naturally...)

The site also details operational improvements that the pilots want to make, (avoiding delays by using all the open gates at the United terminal, for example.)

The Chicago Tribune says that the pilot group feels Tilton has been distracted by the recent airline merger orgy.

Tilton neglected the airline's day-to-day operations over the past two years as he attempted to merge with Delta Air Lines, Continental Airlines and US Airways, said Captain Steve Wallach, chairman of the United Master Executive Council, the leadership team of the Air Line Pilots Association.

"I think that there's been a lack of leadership, which is why our airline has been dragged to the bottom of the industry," Wallach told the Tribune. "Glenn's only plan outside of bankruptcy was to merge."

Glenn Tilton Must Go
United pilots call for resignation of CEO Glenn Tilton [Chicago Tribune]

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Consumerist-5036037 Tue, 12 Aug 2008 12:15:49 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5036037&view=rss&microfeed=true
<![CDATA[ JetBlue Forces Passenger To Sit On Toilet For Flight ]]> Talk about crappy service! JetBlue is the number 1 and the number 2 airline! A man from NYC is suing JetBlue "for more than $2 million because he says a pilot made him give up his seat to a flight attendant and sit on the toilet for more than three hours on a flight from California," reports CBS News. We're not going to judge the airline too harshly until more of the story comes out, just in case it turns out to be another upset passenger overstating the situation—but if it's true, it's going to be hard for JetBlue to wipe this story from the public's memory for a while. Especially with all the joke opportunities.

The passenger, Gokhan Mutlu, was traveling on a buddy pass, and says about 90 minutes in to the 5 1/2 hour flight from New York to San Diego the pilot told him to give up his seat to a flight attendant.

When Mutlu expressed reluctance to go sit in the bathroom, the pilot, who was not named in the lawsuit, told him that "he was the pilot, that this was his plane, under his command that (Mutlu) should be grateful for being on board," the lawsuit said.

When the aircraft hit turbulence and passengers were directed to return to their seats, but "the plaintiff had no seat to return to, sitting on a toilet stool with no seat belts," court papers say.

Sometime later, a male flight attendant knocked on the restroom door and told Mutlu he could return to his original seat, court papers say.

We wonder if this is just a new corporate policy to reduce the attractiveness of buddy passes. To be honest, though, traveling in a plane bathroom—no strangers sitting nearby, your own sink, free to stand or sit the entire time, and the opportunity to spend most of the flight in your underwear—doesn't really sound that bad. It'd be like a very short prison term, and who doesn't want to get away from everything now and then?

"Man Says JetBlue Pilot Forced Him To Sit On Toilet" [CBStv.com] (Thanks to everyone who sent this in!)
(Photo: qmnonic)

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Consumerist-5008783 Tue, 13 May 2008 10:35:06 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5008783&view=rss&microfeed=true
<![CDATA[ Pilots Complain That Cash-Strapped Airlines Are Skimping On Fuel ]]> con_landingcostsextra.jpgWhat's the surest way to save money on rising fuel prices? Don't use it! MSNBC has gathered pilot complaints from a database NASA maintains for the FAA, and they show that airlines are challenging pilots' refueling decisions, urging them to carry only the minimum fuel required by FAA regulations in order to reduce the weight of the plane and improve mileage. Pilots, however, have the final say on the matter and some of them are upset that cost-cutting is a factor at all in such a crucial decision. One pilot wrote in his complaint, "It's almost like a contest to see how far we can spread this company thin, and when an accident happens, we'll start reintroducing the safety elements we once had."

Continental Airlines, for example, issued two bulletins last year expressing concern over the number of refueling stops that some flights were making en route to Newark, N.J., one of which observed that "adding fuel indiscriminately without critical thinking ultimately reduces profit sharing and possibly pension funding."
Airline spokespeople have cried foul at the idea that they're doing anything unsafe, and MSNBC admits "the documents do not make it possible to paint a precise picture of pilots' unease."
The reports do not represent a valid statistical sample, for example, because they are voluntary and by definition incomplete. And they are redacted to conceal the identities of the pilots, making it impossible to verify individual statements. But NASA, which maintains the Aviation Safety and Reporting System, says it considers the database a reliable and conservative snapshot of events.
MSNBC reports that it's been 18 years since an airplane crashed because it was out of fuel, and that was an Avianca Airlines flight from Bogota, Colombia to JFK in New York in 1990. But the complaining pilots have said that airlines are hewing deliberately close to FAA guidelines without regard for "the reality of the day," and the resulting flight plans are technically safe but don't leave enough room for the unexpected.
Following local news reports late last year that some airliners were arriving at Newark Liberty International Airport in New Jersey with dangerously little fuel left in their tanks, Laura Brown, a spokeswoman for the FAA, said: "We don't have any indication right now that airlines are flying planes with less than the required amount of fuel."
 
But Schricker said, "Management is juggling, and what they do by doing that is they decrease the margin of safety."
 
As a result, said Russ Miller, an air traffic controller at Dallas-Fort Worth International Airport, aircraft now often sound minimum-fuel alerts while they are in holding patterns.

"Pilots claim airliners forced to fly with low fuel" [MSNBC] (Photo: Getty) ]]>
Consumerist-381722 Fri, 18 Apr 2008 20:12:40 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=381722&view=rss&microfeed=true
<![CDATA[ United Cancels More Flights—Staffing Issues To Blame? ]]> con_unitedshuttle.jpg Today United Airlines canceled almost 60 flights at airports around the country, bringing the airline's total cancellations since December 23rd over 1,100 flights—far more than any of its rivals. United's official excuse is weather, but according to the Reuters, pilots are saying United's decision to scale back staffing has lead to the scheduling disaster.

United's pilots union blamed management for the poor operational performance over the holiday period.

"They have pared employee staffing to the bare minimum, making them unable to respond to even well-anticipated weather events," the Air Line Pilots Association (ALPA) said in a newspaper ad that ran on Sunday.

United's spokeswoman fought back, saying it has nothing to do with staffing:
United disputed ALPA's claim, saying it had 115 more pilots in December than it did a year earlier. That equates to a 2 percent increase in the number of pilots, despite a 1.5 percent decrease in flying, United's McCarthy said.

"United cancels more flights, pilots dispute cause" [Reuters]
(Photo: Drewski2112)

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Consumerist-339740 Wed, 02 Jan 2008 16:38:23 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=339740&view=rss&microfeed=true
<![CDATA[ How Old Should Your Pilot Be? ]]> What if you're 59 years old and you're not ready to retire? It's no big deal for most professions, but for airline pilots it means you're applying for a Canadian pilots license so you can fly with Air India, like Mike Ballard:


Ballard said he needs a Canadian license to land a job with Air India that would help offset the pension he lost during United's bankruptcy. While India allows pilots to fly until age 65, authorities there are balking at certifying U.S.-licensed pilots who are no longer eligible to fly for their home airlines.

"It's so frustrating that you almost have to laugh," said Ballard, who retired Sept. 1 and is among thousands of pilots whose careers are in limbo as legislation that would raise the retirement age moves through Congress. The FAA, which also has authority to change the regulation, has yet to propose new retirement rules, much less implement them. That process could take two years.

Some pilots think the age requirement is just fine:
...David Aldrich, 55, an American Airlines captain, advocates keeping the current rules. "How many guys who want to stay [on the job] are on to their third wife with a 7-year-old at home, and 'Oops, I got to 60'? That's your problem, not the traveling public's," said Aldrich
David Aldrich is hilarious. We wonder if he says that sort of stuff over the speaker. Anyway, does a 65 year old pilot freak you out? We think 60 is the new 50, bring on the old pilots.

U.S. pilots landing in age limbo [Chicago Tribune]
(Photo:MalcolmAlmeida)

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Consumerist-305178 Sat, 29 Sep 2007 12:55:13 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=305178&view=rss&microfeed=true