Adobe Rejects Refund Request From Last Month Because You Exceeded Their 30-Day Money Back Guarantee. What?

Adobe Rejects Refund Request From Last Month Because You Exceeded Their 30-Day Money Back Guarantee. What?

Edwards tried to cancel his pre-order for Photoshop Elements 6 a month before the software shipped, but was told that he would need to accept the shipment, destroy the CD, and fill out an affidavit attesting to the destruction. Edward did as he was told, which is reflected in Adobe’s notes, but they still rejected his request claiming that he “exceeded their 30 day money back trial guarantee.”