(Charles Williams)

CVS Pharmacy Tech Makes Up Laws, Demands Photo ID For Prescription Dropoff

Jeff takes the generic form of Adderall, a mild stimulant prescribed for Attention Deficit Disorder. His health insurance uses prescription benefit company Caremark, which CVS owns, so he can pick up the 90-day refills that normally would go through mail order at a retail CVS pharmacy. Yay, how convenient! Only he ran into a problem the last time he needed to get more pills. The pharmacy technician demanded photo ID in order to drop off his prescription. To pick up the bottle of 90 pills, sure: it’s a controlled substance. But to drop off the prescription? [More]

Target Doesn't Need To See Your Identification; Tries Anyway

Target Doesn't Need To See Your Identification; Tries Anyway

Phil (not the one who works here) brought a game/controller bundle to the register at his local Target store. The cashier asked for his driver’s license to complete the sale, because the game was age-restricted. After a manager intervened, Phil got to buy his game with only a typed-in birthdate, but here’s the thing: the game was rated “Teen,” and Target’s own policies state that they don’t require birthdates for games with that rating. And besides: Phil is in his late thirties. [More]

Why Does Best Buy Need My ID To Return A Purchase?

Why Does Best Buy Need My ID To Return A Purchase?

A number of readers have written to us expressing concern over Best Buy’s recently implemented policy to require a photo ID when returning all in-store purchases. The readers noted that the store wasn’t just glancing at their IDs to check against the receipt but that they were inputting data into their system. Curious what was going on, we decided to ask Best Buy about their new policy. [More]

Now You Need Photo ID To Ship A UPS Package

Now You Need Photo ID To Ship A UPS Package

Because there’s nothing that stops fraud or terrorism like being made to show a photo ID, UPS has announced that customers will need to show a government-issued ID when shipping that tin of cookies to their Aunt Mable for her 90th birthday. [More]

Pizza Hut Won't Let Customer Use Credit Card Without Photo ID

Pizza Hut Won't Let Customer Use Credit Card Without Photo ID

Chuck tells Consumerist that he witnessed a strange transaction at Pizza Hut recently. When another customer went to pay for her purchase with a credit card, the person behind the counter asked to see her ID before allowing her to pay for her pizzas with a credit card. She didn’t have any ID with her, and was forced to leave without her pizzas. [More]

Ask The Consumerists: Would You Use A Credit Card With Your
Photo On It?

Ask The Consumerists: Would You Use A Credit Card With Your Photo On It?

Thinking about the controversy over asking for ID during credit card purchases, and the competing values of privacy and safety, Daniel had an interesting idea–though it isn’t a new idea. What if credit cards were photo IDs, and had our pictures on them? Logistical nightmare, or handy fraud-prevention tool? [More]

Why Is This Store Scanning My Driver's License?

Why Is This Store Scanning My Driver's License?

Ed went to return a pair of shoes to Finish Line because they were the wrong size. As part of the exchange, the sales associate took Ed’s driver’s license and scanned it, and he wondered why.