T-Mobile Store Can't Explain Why You Can't Have This Deal: You Just Can't

T-Mobile Store Can't Explain Why You Can't Have This Deal: You Just Can't

Kevin and his wife tried to take advantage of a buy one smartphone, get one free promotion that T-Mobile e-mailed them about. At the time, Kevin was at the end of his contract and eligible for a full upgrade. His wife was a few months away from her full upgrade, but willing to pay a fee to replace her non-working phone. Because Kevin’s wife wasn’t yet eligible, the local store refused to honor the promotion, even after corporate intervened. [More]

How I Stopped Verizon From Swallowing My $100 Rebate

How I Stopped Verizon From Swallowing My $100 Rebate

The Verizon computer nearly tricked Joshua out of a $100 rebate with some mathematical Three-Card Monte, but he made like a human calculator and stood firm, arguing his way into getting the fair price. [More]

Skype Outage Leaves Millions Searching For Landlines

Skype Outage Leaves Millions Searching For Landlines

No, it’s not just you. A Skype “supernode” outage has left millions of users without access to the popular Internet phone service. According to company engineers, the problem may last a few more hours, and video calling may not be available until even later. [More]

Keep Your Small Dog Info To Yourself; The Person Calling You Doesn't Need To Know

Keep Your Small Dog Info To Yourself; The Person Calling You Doesn't Need To Know

Here’s a weird possible scam going around. Our reader Chris writes, “Every day for the past week, I’ve been getting an automated call that asks me, ‘This is Survey 2010. Do you have a small dog?'” [More]

Radio Shack Screws Up My Pre-Order, Threatens To 'Burn' My Gift Card

Radio Shack Screws Up My Pre-Order, Threatens To 'Burn' My Gift Card

Corey pre-ordered a phone at RadioShack, placing a whopping $50 down on the handset of his dreams. Once the phone came in, the clerk couldn’t find a way to sell him the phone without charging an extra $200. When Corey withdrew his order, the clerk told him he’d “burn” the $50 gift card as a result. [More]

Call Phones For Free Through Gmail

Call Phones For Free Through Gmail

Gmail is rolling out a new service that will let you call phones in the US and Canada for free right from your email. [More]

Simple Mobile Unlimited Data Plan Is Of Course Secretly Limited

Simple Mobile Unlimited Data Plan Is Of Course Secretly Limited

Simple Mobile, a reseller of T-Mobile cellphone service, offers a $60 “unlimited everything” plan that includes unlimited data. To no one’s surprise, there is a hard cap on the unlimited data according to Howard Forums and our tipster Eric. Naturally you can’t find that limit anywhere on their website, and if you exceed it you’re asked to pay $10 for an additional 100 MB of data. [More]

What Are The Best Smartphone Apps For Motorists?

What Are The Best Smartphone Apps For Motorists?

Maybe I can’t play Plants vs. Zombies while I drive (or maybe I can!*), but that doesn’t mean there aren’t plenty of useful apps for the average driver. In its August issue, Consumer Reports reviews a bunch of apps for motorists, both free and paid, that promise to help you remember maintenance dates, get the correct info after an accident, or find your car in a big parking lot. [More]

Palm Holds Fire Sale, Almost All Apps Half Off

Palm Holds Fire Sale, Almost All Apps Half Off

Palm, which is a smartphone company that is not Apple, has halved the prices of almost all apps in its U.S. app store until July 9th. Although I called it a fire sale, mocoNews thinks maybe it’s a way for HP to “say that Palm devices are here to stay.” Either way, if your phone uses Palm’s webOS then this is a great time to pick up some apps at a big discount. [More]

Microsoft Takes Back Its Naughty Ad For The Kin

Microsoft Takes Back Its Naughty Ad For The Kin

Perhaps in an effort to show that the iPhone isn’t the only super sexy young hip fun phone out there, Microsoft had a bit of a misstep recently with a commercial for the Kin that seemed to promote sexting, the act of sending graphic content via camera phones (aka the ultimate fear of teenagers’ parents everywhere). [More]

Don't Believe The Phone Call That Says Your Card Has Been Deactivated

Don't Believe The Phone Call That Says Your Card Has Been Deactivated

Nick received an automated call from some scammy outfit this morning that told him his debit card had been deactivated. The scam looks simple enough, but it’s probably worth looking at as a reminder to others. [More]

Microsoft's Windows Phone 7 Causing Developers To Ditch Projects

Microsoft's Windows Phone 7 Causing Developers To Ditch Projects

For some developers of mobile phone applications, Monday’s announcement of Microsoft’s new Windows Phone 7 software may mean putting an end to their slates of in-the-works projects. [More]

AT&T Stuck My Girlfriend With A Data Plan She Didn't Want

AT&T Stuck My Girlfriend With A Data Plan She Didn't Want

David says he lent his girlfriend an old smart phone, then AT&T forced her into a data plan for which she had no desire. A story on Endgadget proves he is not alone. [More]

Google Not Done Yet With Direct-To-Consumer Phones, According To Motorola

Google Not Done Yet With Direct-To-Consumer Phones, According To Motorola

Motorola told its investors today that it’s working on building an Android phone for Google to sell directly to consumers alongside the HTC-built Nexus One. There are no other details yet, other than that it should be released in 2010, according to Motorola’s co-CEO Sanjay Jha. [More]

Google Voice Does End Run Around Apple, Launches New Web App

Google Voice Does End Run Around Apple, Launches New Web App

Apple made it clear last year that Google Voice is not welcome on the App Store or your iPhone. “Fine,” said Google. “We’ll go through the browser!” Today the search engine revealed a new mobile web interface that uses some fancy HTML5 magic to provide voicemail, calling, and text message functionality. If you don’t already know, you can turn any page in Mobile Safari into an App icon on your home screen (click the “+” icon in Safari), meaning now you can have a legitimate Google Voice “app.” Below is a video tour. Update: There’s a down side to this: Cy writes in to let us know that this fancy new version actually breaks functionality for iPod Touch owners–the old web-based version let Touch owners make calls, but this one doesn’t. [More]

Verizon Shrinks The List Of Phones Subject To $350 ETF

Verizon Shrinks The List Of Phones Subject To $350 ETF

Verizon has dropped 10 phones from its list of models that will trigger the high $350 early termination fee. Cnet wonders whether this is Verizon’s way of trying to make its “advanced devices are expensive to service” argument more palatable to the FCC, as the remaining models are all smartphones. [More]

T-Mobile Wants Family To Pay $1500 In Bogus Charges On Phone Stolen From Special Needs Customer

T-Mobile Wants Family To Pay $1500 In Bogus Charges On Phone Stolen From Special Needs Customer

Jennifer wrote to us about the trouble a family in South Carolina is having over a huge T-Mobile bill: “Zeb, a special needs adult living with his parents, had his cell phone stolen just prior to Christmas. By the time the theft was discovered, $6000 in calls and text messages had been made to Honduras.” The good news is that T-Mobile hasn’t asked the family to pay the full $6,000. The bad news is that they do want them to pay a fourth of that. Update: T-Mobile has let the family off the hook. [More]

AT&T Asks FCC To Deep-Six Landlines

AT&T Asks FCC To Deep-Six Landlines

AT&T wants out of the landline business and has asked the FCC to consider authorizing an all-internet phone network, GigaOM reports: [More]