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phone numbers

email Ken lewis

Email Addresses For 17 Bank Of America Executives

Here are 18 working Bank of America executive/employee email addresses. A Consumerist reader launched a EECB (executive email carpet bomb) that got his overdraft fees refunded; these were the ones that didn't bounce back, plus some more we found recently. More »

call kerry killinger

Reach Washington Mutual Executive Customer Service

Rosalva Alvarez
rosalva.alvarez@wamu.net
1-800-225-5497, option 1, option1, extension 467
Fax: (206) 965-3082

Use this after normal customer service fails. Be nice, ready to state your case in 1-2 sentences, and read this post on dealing with executive customer service first.

(Photo: Whatsername)


call steve ballmer

Reach Microsoft Executive Customer Service

Jared Meakin
"Global Escalation Engineer"
469-775-6384
9am - 6pm CST M-F

Use only when normal customer service routes fail. When you call, remember to be polite, professional, and succinct—you'll have much better success!

(Photo: aeu04117)


executive customer service

Call American Airlines Executive Customer Service

Two phone numbers for reaching American Airlines Executive Customer Service when normal customer service fails.

Antoinette Kaade on 514-636-3654
Ioanna Tsontakis on 514-636-3666

Here's what to say once you get there.

(Photo: Flying Photog)


Robert niblock

Lowe's CEO Robert Niblock Email Address And Phone Number

Robert A. Niblock
First Vice Chairman, Chairman, President & CEO
Lowe’s Companies, Inc.
1000 Lowe’s Blvd
Mooresville, NC 28117
Phone: 704-758-2084
robert.a.niblock@lowes.com

Tammy picks up, but if you use these tips for stating your case calmly and succinctly, you should be fine. Here are also some numbers for directly reaching their executive customer service team.


phone numbers

Best Buy CEO Bradbury Anderson's Email Address And Phone Number

Bradbury H. Anderson, Vice Chairman & CEO
Best Buy Co., Inc.
7601 Penn Avenue South
Richfield, MN 55423-3645
Phone: 612-292-2453
brad.anderson@bestbuy.com

The phone number goes to a secretary, Debby. That's ok, that's where these guidelines for dealing with executive customer service come into play.


Gregg Steinhafel's email address

Target CEO Gregg Steinhafel's Email Address And Phone Number

Gregg "If you squint I look like Alec Baldwin" Steinhafel
Gregg.Steinhafel@target.com
612-696-6234
fax: 612-696-6325

Assistant:
Denise May
Denise.May@target.com
612-696-6243

Phone numbers for his direct reports, inside...

More »

phone numbers

Updated: Reach Lowe's Executive Customer Service

Here is a phone number and email address for reaching Lowe's executive customer service:

336-658-3599 (takes you directly to a live a executive customer service rep)
1-866-900-4650 (general executive customer service pool)
email: execustservice@lowes.com

Here's a guide to how you should act once you reach them.

(Photo: Ruth L)


phone numbers

Amazon Customer Service Phone Numbers

Slightly buried on Amazon's page and, at one time, not even published on their site, Amazon.com's customer service phone numbers:

Amazon Support: 866-216-1072
Amazon Support for International users: 206-266-2992
Amazon MP3 Support: 888-802-3083

(Photo: Spidra Webster)


phone numbers

Reach Time Warner Cable Executive Customer Service

203-351-2221 connects you directly to Time Warner Cable's executive customer care division. Jeff Simmermon, Time Warner's Digital Communications Director, sent this number to us himself. What a good example for other companies to emulate!

holy grails

All The Secret Paypal/Ebay Email Addresses And Phone Numbers You Could Ever Want

Here are over 450 pieces of internal email addresses and phone numbers to reach a real live human at Paypal/eBay. Anyone who has ever experienced Paypal unfairly freezing their funds, Paypal siding with someone who scammed them and losing money because of it, Paypal seizing funds from their bank account or credit card without permission, or just the simple impenetrable, rude, and useless customer service can surely appreciate this list. There's contact info for executive relations, high executives, practically every department, and more, both US and international. The information comes courtesy of Screw-Paypal.com, a site started by a man who says Paypal wrongfully denied access to his funds for four years. I guess that's how long it takes to track down every single piece of Paypal contact info. He got his money back eventually, and you can too, with the email addresses and phone numbers inside... More »

phone numbers

Reach Apple Executive Customer Service

Mark Benford(?)
408-974-5158

(Photo: blue_j)


phone numbers

Reach US Cellular Executives

John E. Rooney (President and CEO)
8410 W. Bryn Mawr, Ste. 700
Chicago, IL 60631
Phone: (773) 399-8900
E-Mail: john.rooney@uscellular.com

Jay Ellison (COO and Executive VP) - jay.ellison@uscellular.com
Matthew Rull (Head of President's Office for Customer Service) - matthew.rull@uscellular.com


phone numbers

Updated: Reach T-mobile Executive Customer Service

Here is a new number to reach T-mobile Executive Customer Service:

Jennifer Bachus
Executive Customer Relations Coordinator
877-290-6323, Ex. 341-8083

Don't forget this refresher course on how to act when you call executive customer service.

(Thanks to John!)
(Photo: shlomp-a-plompa)



how to

Search The Consumerist Directory Of Company Email Addresses And Phone Numbers

Are you trying to escalate a complaint within a company and want to see if we've posted any inside email addresses or phone numbers? Try replacing "companynamegoeshere" in the following URLs with the company you're looking for. If the company name has multiple words, remember to separate them with hyphens, i.e. washington-mutual

consumerist.com/tag/email-addresses/companynamegoeshere
consumerist.com/tag/executive-customer-service/companynamegoeshere
consumerist.com/tag/phone-numbers/companynamegoeshere

If you can't find what you want, we may not have any contact info for the company, but that's ok! Here's a few way to find a company executive's phone number, and how to figure out someone's email address.


585-756-1119 is the number to reach Time Warner Cable Level 3 tech support for people living in the vicinity of Rochester, NY.

phone numbers

Updated: Reach Verizon Wireless Executive Customer Service

Here are a several direct lines for Verizon Wireless executive customer service reps, good for when lower level customer service reps and their supervisors fail you. These are the folks imbued with godly powers to fix customer service problems at all levels. It's like playing Super Mario Brothers using Game Shark.

More »