phone numbers

half.com

Reach Half.com Customer Service

Stephanie reminded us of the little-known customer service phone number for Half.com. If you need to call them up, point your phone to 1-800-545-9857. More »

7:38 AM on Mon Jun 29 2009
By Laura Northrup
0 views, 1 comment

samsung

Reach Samsung Escalated Customer Service

Tier 1 : Basic Customer Service : 1-800-747-5618
Tier 2: Slightly Escalated Customer Service: 1-800-522-7341 #2
Tier 3: Case Management: 1-888-685-1358

Comments from readers and around the net suggest that Tier 2 will follow the rules to the letter and not really give much nudge. If you need customer service people capable of independent thought and analysis, you'll want Tier 3, however, they can be hard to reach and seem to have a reputation for not returning phone calls.

(Photo: tanakawho)

4:34 PM on Mon Jun 1 2009
By Ben Popken
0 views, 13 comments

best buy

Updated Contact Info For Best Buy Execs

An anonymous tipster sent in an updated list of contact info for some of the people working at the top of the Best Buy food chain. Remember, don't bug them until you've exhausted all other options. More »

6:25 PM on Thu May 7 2009
By Chris Walters
0 views, 4 comments

qwest

Reach Qwest Executive Customer Service

Got a Qwest issue stuck in the quagmire? Escalate it to executive customer service with these phone numbers and email addresses. More »

7:00 AM on Wed May 6 2009
By Ben Popken
0 views, 2 comments

phone numbers

Contact ING Direct Executive Customer Service

ceocorner@ingdirect.com Office of the CEO, Arkadi Kuhlmann
rroberts@ingdirect.com - Rick Roberts, assistant to Kuhlmann
302-255-3704 - Rick Roberts direct dial

(Photos: amanjo, Payton Chung)

11:25 PM on Wed Apr 22 2009
By Ben Popken
0 views, 41 comments

Most discussed LegoMan322: I have been pretty happy with ING Direct. The only 2 issues I have with them is that you more »

phone numbers

Take Your Tmobile Complaints To The Tippity-Top

Here's a big sexy pile of escalated T-mobile contact info in case you have an intractable complaint that regular customer service can't or won't help out with. Besides the senior management and internal reporting division, It includes a way to figure out how to dial a whole mess of executive customer service reps, as well as which specific government bodies to file complaints with the situation warrant. More »

9:26 AM on Tue Apr 21 2009
By Ben Popken
0 views, 39 comments

Most discussed thisheregirafFe: T-Mobile is fantastic.... if you like really nice phones that don't work. more »

kodak

Contact Info For Eastman Kodak Company

An anonymous tipster provides the following contact info for the Kodak executive team. More »

yahoo

Phone Numbers For Yahoo!

If you're in a pickle with Yahoo and regular customer service isn't helping you, these phone numbers may be of service: More »

6:55 PM on Mon Mar 30 2009
By Ben Popken
0 views, 16 comments

sprint

Sprint Rebate Line Expedites Rebates

Having trouble redeeming rebates for your Sprint phone? Keep getting denied for seemingly no good reason? Try calling the Sprint rebate line at 800-477-4127. Reader Emily wrote, "I have tried on several different occasions to get rebates on my phone. Seems as though you have to call the Sprint Rebate line and have them resubmit the rebate for you. I have had to do 4 separate rebates this way." (Photo: hyku)

10:36 AM on Tue Feb 3 2009
By Ben Popken
0 views, 15 comments

Most discussed Adrienne Willis: Thats great to know as I am about to upgrade to the BB Curve and it comes with a $100 more »

hp

Reach Hewlett-Packard Executivce Customer Service

Expedite a quagmired Hewlett-Packard issue by calling their executive customer service at 1-800-756-0608 option 7. A guy named Tim Metcalf might be the one who helps you, or Dan or Yunsil. Their lines open at 8am, PST. (Photo: orangegeeky)

10:22 AM on Thu Jan 22 2009
By Ben Popken
0 views, 21 comments

eecb

ExecutiveBomb Makes Finding Executive Contact Info Easy

Looking for that info to load your EECB, file a letter of complaint, or reach executive customer service? ExecutiveBomb.com has entries for 861+ companies. Just type in the company name to the search box. If they've got a result, they'll spit it out to you. They also rely on users to submit contact info as well, so get to emptying your rolodexes in there.

ExecutiveBomb

7:57 PM on Tue Jan 20 2009
By Ben Popken
0 views, 15 comments

Most discussed AnalysisDialysis (and...: Once everyone gets their little grubby hands on this, the executive bomb will be dead as a powerful negotiation tool. more »

walmart

Hey Look, It's Contact Info For Walmart's CEO

A very nice anonymous reader just sent us contact info for Michael Duke, the new CEO of Walmart (as of February 1st, 2009). Please use it wisely. More »

10:54 AM on Tue Jan 20 2009
By Chris Walters
0 views, 11 comments

phone numbers

Reach AT&T Landline Executive Customer Service

Here's 2 numbers to reach escalate an AT&T residential problem that regular customer service can't or won't fix: 404-362-0021, 866-232-9733. (Photo: genetic.drift)

3:37 PM on Thu Jan 15 2009
By Ben Popken
0 views, 10 comments

time warner cable

Reach Time Warner NY/NJ Regional VP Of Customer Care

Missy Mans
Regional Vice President, Customer Care
Time Warner Cable of NY/NJ
41-61 Kissena Blvd.
Flushing, New York 11355
718.888.4094
AIM: mmans0929

6:29 PM on Tue Jan 13 2009
By Ben Popken
0 views, 9 comments

success stories

Executive Email Carpet Bomb Pounds DirecTV Into Submission

Reader Jesse was having an awful time explaining a simple problem to DirecTV. Thankfully, the EECB (Executive Email Carpet Bomb) was just the thing. More »

11:19 AM on Wed Dec 17 2008
By Meg Marco
0 views, 55 comments

tracfone

Reach TracFone Executive Customer Service

TracFone is a pre-paid wireless cellphone company that people enjoy for its low cost and hate for its customer service. The problem comes from their globally outsourced and non-integrated call centers. Problems don't get solved. Emails go unreturned. Problems get stuck in infinitely recursive loops. Here's a typical story from reader Susan, "I asked them to escalate this to a supervisor. Three days later, I get a response saying that they have investigated the problem and I should call their support line. When I called the support line, they had no details of any prior communication and no way to resolve the problem. So I am back at step one. " Luckily for you, she found the numbers to escalate complaints up to the corporate level and got it solved: 1-800-876-5753 or 1-800-339-9345.

4:25 PM on Fri Nov 21 2008
By Ben Popken
0 views, 35 comments

Most discussed Reenee: A couple years ago I bought a TracFone as a quick and brief way to call my dad to pick more »

call brian roberts

Reach Comcast's Office Of The President

If you would like to reach the immediate clutch of minions encircling Comcast CEO Brian Roberts for some reason (say for instance you tried working with Comcast Customer Service Czar Frank Ellison (email: We_Can_Help at cable dot comcast dot com) and for some reason that didn't work out or you weren't happy with his solution - or you just really want to give his executive assistants a piece of your mind and want to increase your chances it will reach his ears) - here's the phone number for the Comcast Office of the President: 215-286-8960.

12:52 PM on Thu Nov 13 2008
By Ben Popken
0 views, 8 comments

Most discussed TheStonepedo: Am I out in left field to think this guy has no idea what's going on at a consumer level? more »

phone numbers

Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies

Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

9:43 AM on Fri Nov 7 2008
By Ben Popken
0 views, 18 comments

Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »

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