phone-numbers

Reach Acer Executive Customer Service

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Acer's customer service is so horrible that even if you manage to escalate to their corporate and executive offices, you may not get anywhere. But if you'd like to try anyway, here's a phone number and executive emails that may work: More »

Contact The Sports Authority Customer Service Manager

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(Photo: AchimH)

In response to our post, 9 Confessions Of A Former Sports Authority Manager, SA Customer Service Manager Mike Ashton, who works in the corporate office, contacted Consumerist to let us know that customers can call him first, at 800-666-8143 or 720-270-6267, or emailing mashton@thesportsauthority.com, before using the other contact information in the old post. Here is the message he left: More »

Reach AT&T Executive Customer Service

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(Photo: alanclarkdesign)

Got an impossible issue with AT&T wireless? After trying and failing with the regular customer service, you can try this gal who works in the AT&T Office of the President.

Gina Cain
866-220 8446 ext.1047 More »

Reach Chase Executive Customer Service

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(Photo: TheTruthAbout...)

Here's another Chase Executive Customer Service contact to add to our collection:

Lisa Leschon
1-888-622-7547 x. 6711 More »

Reach HSBC Executive Customer Service

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Photo: notafish

HSBC Card & Retail Services
James R. Lane
Vice President, Executive Resolutions
831-772-6248
james.r.lane@us.hsbc.com More »

Reach American Airlines Customer Service

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American Airlines unpublished customer service number is 817-963-1234. Press 00 and say "agent" to get an operator. Don't press 3, because that's just a trick.

Keep These Numbers Handy If You're Cooking A Turkey

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Are you cooking a turkey, but not accustomed to baking and carving entire animals? You're not alone, and there are hotlines full of helpful and knowledgeable people ready to help you with any and all poultry crises. Or other food safety issues. 

There's also an app for that--the interactive Turkey Timer iPhone application is on sale for $1.99 today (regular price $2.99). It reminds you when to baste, tells you how long until the turkey is cooked, and even estimates the internal temperature of your bird. (Warning: do not insert iPhone inside turkey.)  More »

Call Home Depot CEO Frank Blake

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You can also email Frank_Blake@homedepot.com.  More »

Reach Keurig Executive Customer Service

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If you have a problem with Keurig, makers of those coffee machines where the coffee comes in little pods that you just place inside, and regular customer service isn't helping you, you can try nicely escalating to their Director of Customer Service or emailing their executive team.  More »

Direct Dial AT&T Senior Tech Support

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If you have an unresolved technical issue that regular AT&T Wireless customer service doesn't seem to be able to or be interested in helping you, this is the direct number for their senior tech support:  More »

Get DirecTV Executive Customer Service

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If you're having DirecTV issues, here's two more top-level contacts for you to try:  More »

Reach Comcast Corporate Escalations

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Frank Eliason is a great pointman for escalating Comcast customer service issues, but what if he dies, gets promoted, a new job, or decides we're all just too annoying? Then you might want to have some backup executive customer service info:  More »

New Executive Customer Service Number For Time Warner Cable

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Time Warner Cable is updating the phone number for executive customer service, the new number will be:  More »

What To Do When The Mistaken Identity Robo-Calls Won't Stop

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It's bad enough when robots call you ad nauseum to pitch you their products and political causes and track down unpaid bills, but it's even worse when the uncouth androids mistake you for another person.  More »

Is The FCC's iPhone Investigation Really About Number Portability?

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There's been a lot of talk online the past week about extending the principal of network neutrality to wireless networks, which may be partly why the FCC has asked Apple, Google, and AT&T to answer some questions about the rejected Google Voice iPhone app. Todd Barr at Bandwidth.com thinks that the reason may actually have to do with the concept of number portabilityMore »

Reach Verizon Wireless Northeast Executive Customer Service

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Got a Verizon Wireless problem that regular customer service won't fix? Try escalating it to this guy. Just remember to be PP2P: polite, professional, and to the point.  More »

Reach Half.com Customer Service

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Stephanie reminded us of the little-known customer service phone number for Half.com. If you need to call them up, point your phone to 1-800-545-9857.  More »

Reach Samsung Escalated Customer Service

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Tier 3: Case Management: 1-888-685-1358  More »

Updated Contact Info For Best Buy Execs

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An anonymous tipster sent in an updated list of contact info for some of the people working at the top of the Best Buy food chain. Remember, don't bug them until you've exhausted all other options.  More »

Reach Qwest Executive Customer Service

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Got a Qwest issue stuck in the quagmire? Escalate it to executive customer service with these phone numbers and email addressesMore »

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