Here’s a great hack for getting to a telephone customer service rep quickly: fake that you speak Spanish.
HOWTO: Get A Live Best Buy Human On The Phone
By October 19, 2006
If you’re trying to call Best Buy and none of the blue shirts will pick up the damn phone, here’s a lil’ trick that may help.
HOWTO: Get Your Phone Fixed Quick
By June 19, 2006
If your phone is out of service or you need a line installed, the wait can be interminable. Not to mention the difficulty of calling the telephone company without a phone. What if there was an emergency?
HOWTO: Fix DSL Fast Like Ninja
By June 19, 2006
A DSL call center manager emailed in some nifty tricks for getting at the top of the fix list. Many of them are quite sneaky. We like that. Thank you, sneaky Phil.

