Adam bought a set of really nice Philips headphones, but they wouldn’t play nice with his Nintendo DS. He ended up sending them back to Philips for a refund. While it was good that they offered him a refund in the first place, what they had trouble doing was actually getting that refund to him in a timely fashion. Or ever. [More]
Consumers love Woot.com because they’re able to get neat and occasionally even useful items at good prices. The great deals are great for a reason, though. Items from Woot can be surplus, older models, or refurbished. (Sometimes all three.) This is disclosed at the time of purchase and part of the deal. But Erica was under the impression that when you pay $550 for a television set, it should obey its own power button and not stop working entirely after a little more than a year of service. She’s learned her lesson, and won’t be buying any more electronics from Philips. Or from Woot, for that matter. [More]
Philips and the United States Consumer Product Safety Commission announced a few weeks ago the recall of about 1.86 million compact fluorescent floodlamps sold under the EnergySaver and Marathon brands between 2007 and 2010. The reflector around the lamp can come unglued, shattering on the ground or floor. This actually happened to a Consumerist reader, who sent in photos of the glass-shard carnage. [More]
Rick bought a light bulb at Home Depot that turned into more of a geography test. The question it poses: is there anywhere in the world that has an average of three hours of darkness year-round? The answer: no. Which means that the claims on the front of this light bulb package contradict each other. [More]
Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the “backdoor numbers” a shot. [More]
No matter how close you are to your mother, a Mother’s Day gift that says, “Mom, I think your bikini line needs some help” will probably not be well received.
Philips Avent, the nation’s largest seller of baby bottles, announced today that it will voluntarily stop selling bottles containing the controversial chemical bisphenol A (BPA). Attorneys general from Connecticut and New Jersey had written a letter to several bottle makers asking them to stop, and the Washington Post says the six largest baby bottle manufacturers in the country have voluntarily complied.