While a lot of medications are intended to be taken on a regular, predictable basis, a number of drugs are only taken when needed, which means customers are getting refills less regularly. But recently uncovered e-mails seem to indicate that at least some CVS pharmacists are being pressured to automatically refill prescriptions in order to cash in on insurance payments. [More]
Vivi gets her prescriptions at CVS, and this meant that she recently began getting robocalls from CVS. You can’t blame her for thinking that an announcement telling her that the chain had “important information” for her meant that the phone call contained important information. Not advertising. The store’s robots were calling her up with ads, though, not recall information or anything else urent actually concerning her prescription. [More]
As part of its investigation into whether chain drug stores with higher than usual sales of prescription painkillers are actually feeding those drugs to the black market, the DEA has served administrative inspection warrants at six Walgreens stores and one of the chain’s warehouses, all in Florida. [More]
Ordering a refill on your prescription meds at Walgreens can now be as easy as texting a single word. [More]
When you’re in the market for crucial, life-improving medication, saving money may not be your top priority. But keep a level head, know what to look out for and you can avoid being gouged when you’re at your weakest. [More]
Had David’s wife not probed closely, she could have ended up paying $228 for generic Fosamax that could have been easily gotten for $24. He’s sharing the story as a cautionary tale so that other people who are getting their maintenance prescriptions covered by their employer’s insurance don’t end up overpaying for generics. [More]
She was hit with incredible pain and muscle spasms in her chest so bad that Arizona woman thought she was going to die. The strike was so severe she would turn red and purple. Sometimes she would have a hundred of these attacks each day, each time thinking that this would be the one that would kill her. Now Walgreens tells ABC15 that they’re “sorry” for refilling her prescription with 50mcg pills. She was only supposed to get 5mcg ones. [More]
If you never thought to double check that bottle you pick up from the prescription counter, here’s a story that will probably stick in your head the next time you’re getting a ‘scrip filled. [More]
When Duane Reade announced it wanted to open a store in the hip poseur enclave neighborhood of Williamsburg in Brooklyn, it faced stiff opposition from locals and bloggers who feared it would destroy the area’s charm and drive a nearby local pharmacy out of business. So the pharmacy chain bought over the natives with beer. [More]
If you choose to use auto-refill for your prescriptions at a chain pharmacy, be very, very careful if you move, or if you just happen to get one refill at a different store than usual. G. learned the hard way that Target, at least, will refill your prescription, fail to call you, and if you don’t happen to pick up your refill within two weeks: too bad for you; you’ve lost that refill! [More]
Publix wants people with diabetes to become their longterm customers, so they’re giving away 30-day supplies of generic metformin in 500 mg, 800 mg, and 1000 mg dosages, with unlimited refills. Although Publix would love it if you subsequently get all your prescriptions filled there, it’s not a requirement for the free drug. [More]
Walgreens told Bloomberg News that the company is looking into selling fresh food and prepared meals–things like salads, cut fruits, and sandwiches. From RetailWire:
Details of the program were sketchy, including when it would launch. […] The drugstore chain has been in talks with food manufacturers, mentioning Unilever, Nestle and Sara Lee, about creating private-label and branded products for the initiative. [More]
Rob’s local Kroger pharmacy screwed up the prescription on his kid’s TamiFlu. Rob caught the error before any harm was done, and he’s not the confrontational type. In fact, he’s wondering whether he should just drop the whole matter. Here’s your chance to convince him otherwise. [More]
G.’s young son was recently ill with H1N1, but no pharmacy in the city where he lives had liquid Tamiflu in stock. (Even the federal government released its stockpile not long ago.) He writes that nearly every pharmacy he called turned him down. Then he learned that the liquid can be made from Tamiflu capsules by pharmacists, or even by parents at home. Why didn’t the pharmacy staff, or his doctor, tell him this?
CVS pharmacies apparently don’t need consent to enroll customers in ReadyFill, a program that signs customers up for the maximum allowable number of prescription refills and then robocalls them when their drugs are ready. According to a veteran pharmacist, the automatic enrollments began after CVS’ corporate office set specific performance targets that would affect bonuses for managers and pharmacists. Inside, the pharmacist tells us what ReadyFill is, how it works, and how to escape those annoying robocalls…
Remember the class-action lawsuit against the makers of cold-and-flu-preventing magic potion Airborne? Airborne claimed that it could prevent or shorten colds and flus, without any actual scientific evidence to back those claims up.
We have also shared with all of our pharmacy departments that this is an unacceptable practice and should not be repeated. At Sam’s Club we always have the health and welfare of our customers and members in mind with everything we do and we deeply regret that this incident occurred.
It took three calls from CVS’ automated reminder service for me to realize what was going on: CVS Pharmacy was refilling our prescriptions without our asking for them to be refilled, and then their automated dialer was calling us to notify us that we had a prescription waiting. Nobody in my family requested to have a prescription refilled, yet three times CVS called us to tell us to come and pick up our prescription.