Consumerist
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petsmart
Petsmart Tries To Sell You Something To Stop The Bleeding They Started
Reader Sara wants to share the experience she had with Petsmart's dog grooming service. She says that after they accidentally cut her dog's toenail too close they tried to sell her a product to stop the bleeding. More » -
grocery shrink ray
Grocery Shrink Ray Hits Purina Dog Food
Michael sends in this latest Grocery Shrink Ray victim, found at the Petsmart where he works. He writes, "The price is the same, and the 20lb bag is apparently being "upgraded" to an 18lb bag. This was the only 20lb bag left, but consumers who pay attention may be able to still be able to find some of the larger bags in stores."
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frivolous lawsuits
Widow Sues Petsmart For Selling Killer Hamster
In 2005, Petsmart sold a woman a hamster infected with lymphocytic choriomeningitis virus, or LCMV. The woman died of a stroke, and her liver was transplanted into Thomas Magee. He subsequently contracted LCMV and died from complications. His widow is now suing Petsmart. According to MSNBC, the lawsuit claims that "two other people who received organs from this woman died and one became seriously ill." More » -
insurance
Owner Still Has To Pay For Dead Cat's Banfield Health Plan
Sarah Harper was surprised to learn she would have to keep making payments on her cat's "wellness plan" even after the cat was dead. She was told that she had signed a one-year contract and would have to honor it. Though the service sold by Banfield pet hospitals is packaged like and sounds like insurance, it's not, it's a payment plan. The media kit Banfield sends to reporters explicitly says "wellness plans are not insurance policies." The contract does say that owners will still have to make payments even if the animal has passed away. However, brochures provided to consumers don't say anything like that, instead saying things like it's, ""the best preventive care your pet needs to maximize its life," and that after you enroll, "your pet is on its way to a happier, healthier and longer life!" Catveat emptor.
Up a tree over dead cat's health plan [Chicago Tribune] (Thanks to David!)
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cruelty
PetSmart Employee Beats Dogs, Keeps Job
Reader Matt watched a PetSmart PetsHotel employee strike several dogs while waiting to pick up his pet. Matt immediately spoke with the store manager, who called the next day called to condemn the employee's actions as 'horribly inappropriate,' and to promise that the employee would no longer work with dogs. Ten days later, Matt received another call, this time from the District Manager...the District Manager called us back and stated that she watched the video in slow motion, and that while she could understand how we interpreted the employee's gestures to have been inappropriate, that she has concluded that the man was just playing with the animals, did not in fact strike any dogs, and was not inappropriate.
Matt writes: More » -
top
Mass Schadenfreude
&bull: Don't get a laptop from an alliterative store that begins with a B, parts 1, 2 and 3. [BIT-101 Blog]
• When did Architectural Digest retention letters get so uppity? [Bon Jour, Pee Wee]
• It's around this time that you just need to accept the fact that PetSmart does not want to groom your pooch. [Dave McGurgan]
• The thing about car dealers is that they can refi their soul at anytime. [Copyranter] -
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1-6 of 6 for "Petsmart"
