Chase/WaMu Changeover Leads To Comical Levels Of Customer Inconvenience

Chase/WaMu Changeover Leads To Comical Levels Of Customer Inconvenience

Shawn was a faithful Washington Mutual customer, and by default is now a Chase customer. Sort of. He learned that the transition will take until September (September?!) and he can’t deposit personal checks in his account—even at a branch—without elaborate workarounds. What kind of bank is that?!