Terry got an eye exam last year from the handy in-house doctor at a local Pearle vision, but decided not to buy the overpriced glasses that they had to offer. He had no intention of going back, so he was annoyed when they took the liberty of scheduling an appointment for him this year, and notified him of the date by e-mail. Except…well, the local store claims that they never did any such thing. [More]
