A couple of weeks ago we wrote about the Windows Vista hearing, where Microsoft executives were shown to have complained internally about the misleading “Vista Capable” campaign. The judge has granted the case class action status. [Computerworld]
Yesterday we noted that our intern Alex Chasick was told by an Apple Genius that Apple will not automatically replace a defective laptop after the third hardware failure. Alex followed our advice and called Apple’s Executive Customer Service line for some official answers. Here’s what he found out.
For something that’s supposed to be so hip, macs are definitely taking a very classic turn in these latest “pc vs mac” spots.
Here’s how long it’s taking to reach a human at various mobile phone carrier customer service lines today.