eBay Seller Out $1,300 And Laptop Because USPS Insists Blank Box Is Actually A Signature

This scan of a completely blank signature card is what the USPS offered up as proof that the customer's package had been delivered.

A woman in California recently sold a laptop computer of hers on eBay for $1,300, but it never arrived at the buyer’s house. The seller had paid the U.S. Postal Service for insurance and delivery confirmation on the package, so she should be able to get her money back and see who signed for the package. Not quite. [More]

Coinstar Lets You Add Coins To Your PayPal Account, For A 10% Cut

Coinstar Lets You Add Coins To Your PayPal Account, For A 10% Cut

Sure, after you check for silver quarters, you could roll up the coins in that jar you’ve got on the counter and deposit them in the bank. You could take them to a coin-counting machine at the bank and deposit them in your savings account. You could even dump them in a fountain, making hundreds of wishes in the process. But the folks behind Coinstar’s ubiquitous machines hope that you’ll take your spare change–and maybe a few bills–and deposit it in your PayPal account. [More]

Worst Company In America Round 1: PayPal Vs. Sallie Mae

Worst Company In America Round 1: PayPal Vs. Sallie Mae


Ready or not, it’s time to start Day 2 of bloodthirsty competition in the Worst Company In America tournament. Kicking things off for today is a match-up between two companies that love processing your payments, but don’t really show the love when you call to complain. [More]

(Triborough)

Girls Scouts: We’re Totally Hip To The Internet, But Scouts Can’t Collect Cookie Cash Via PayPal

Listen, the Girl Scouts of America are totally down with this whole Internet thing, as well as social media. Which is good, because the organization has stirred up a bit of a social media controversy over a recent clarification that scouts can’t use PayPal to accept payment for their wares, even if it’s for a good cause. That’s a big setback for an 11-year-old who recently started a web site to support the “I Care” program, which she used to accept donations in order to send cookies to soldiers. [More]

(supercharger5150)

PayPal Says It’ll Change Its Fraud Filters So Users Won’t Get Frozen Accounts So Dang Often

Frauds and scams are awful and when it comes to your money, of course a service like PayPal is expected to protect customers from such shenanigans. But the company’s infamous process of filtering frauds has also proven difficult for customers trying to prove they actually are who they are in the past. That’s all changing now, says PayPal. [More]

(supercharger5150)

PayPal Blocked Access To My Account After Denying Me A Debit Card

Consumerist reader “A.M.” has a small business running a Minecraft server that brings in a bit of money via PayPal. He recently applied for a PayPal/Mastercard debit card, only to be denied. That wasn’t such a big deal; the real problem was his sudden inability to access the money in his PayPal account. [More]

(Ron Dauphin)

Study: There Are Plenty Of People Who Would Take Out A Walmart Or PayPal Mortgage

What’s an average citizen to do when getting a mortgage from a big bank or other financial institution isn’t an option? Perhaps you might consider taking out mortgages from a retailer like Walmart, or even PayPal? A new financial services study says there are plenty of people out there who would be down with a situation like that. [More]

(hvoltmer)

eBay Has A Zero-Tolerance Policy For Scammy Sellers (Who Haven’t Figured Out How To Game The System)

Recently we warned eBay buyers that they needed to make sure to complain about possible scams within 45 days or not only are they unable to get their money back, they can’t even leave negative feedback for the seller. We tried to get an explanation from eBay for this seemingly biased policy. Not surprisingly, eBay hasn’t been terribly forthcoming. [More]

"I bought a chair while sitting in a chair..."

Drunk Or Sober, Jeff Goldblum Is Way Too Into PayPal

We know — or at least we believe — that actor Jeff “Brundlefly” Goldblum isn’t actually intoxicated in these ads for PayPal. But honestly, they would make more sense if he actually were under the influence. [More]

(erikg)

If You Get Screwed By eBay Seller, Complain Within 45 Days Or Forever Hold Your Peace

When you pay for something on eBay but it never arrives, you’d expect that eBay would be on your side and work to get your money back. That might be true, if you plead your case within 45 days of making the purchase. [More]

(hvoltmer)

Will Opting Out Of eBay Arbitration Clause Get My Account Deleted?

For weeks, we’ve been reminding eBay customers that they have until Nov. 9 to opt out of a new forced arbitration clause in the website’s user agreement that takes away consumers’ right to band together in a class-action suit. We’ve also been hearing concern from people that their accounts will be closed by eBay if they choose to opt out. [More]

(See the sample letter here)

Here Is A Downloadable Template For Opting Out Of PayPal Arbitration Clause

We already told you that perennial Worst Company In America heavyweight PayPal added a clause to its user agreement that forces customers with legal complaints into mandatory binding arbitration and takes away their right to band together in a class action. You can opt out of the clause by sending a very specifically formatted letter; luckily there’s now a template. [More]

With PayPals like this, who needs enemies?

PayPal Slips Forced Arbitration Clause Into User Agreement; Gives You Until Dec. 1 To Opt Out

As we’ve mentioned before, eBay recently changed its terms of service to include a mandatory binding arbitration clause that effectively takes away customers’ rights to pursue class-action lawsuits against the company. So it should come as no surprise that eBay subsidiary (and perennial Worst Company In America contender) PayPal has added a similar clause to its user agreement. But just like the eBay clause, users do have a short window to opt out. [More]