Companies Must Refund Millions Of Dollars For Credit Card Add-On Services Customers Never Received

Companies Must Refund Millions Of Dollars For Credit Card Add-On Services Customers Never Received

As a rule of thumb, if you’re a company and you charge a customer for a service or product, you’re supposed to actually provide that service or product. That apparently wasn’t a practice adhered to by two credit card add-on companies that must now pay millions of dollars in fines and refunds. [More]

Comcast To Finally Refund Woman For 13 Years Of Service She Paid For But Never Received

Comcast To Finally Refund Woman For 13 Years Of Service She Paid For But Never Received

An 88-year-old woman in Florida is on a fixed income, but enjoys watching telenovelas, so she dutifully paid her $29 Comcast cable bill every month. There was one small problem with that, though: Comcast wasn’t providing her with any cable service. The condominium building where she lives provides cable to all residents, through a different company that is not Comcast. [More]

AT&T Adds $2 Minimum-Use Fee Because You're Not Using
Enough Long Distance

AT&T Adds $2 Minimum-Use Fee Because You're Not Using Enough Long Distance

A lot of us have completely replaced our landlines with cellphones, or replaced standard landlines with VOIP service that usually doesn’t charge extra for long-distance calls. And some who have retained standard land line service may use their cellphone for long-distance contact in order to avoid pricey bills. This is why AT&T has tacked on a $2/month “minimum use” fee for landline customers without long-distance plans. [More]