Know your rights, airplane passengers! If you’re stuck at the gate waiting to take off, you do not have to just sit there and take it, according to the Department of Transportation’s rules. JetBlue is on the line for $90,000 after failing to inform passengers that they were allowed to get off a plane stuck at the gate for hours at John F. Kennedy Airport in March. [More]
passenger bill of rights
JetBlue Fined For Not Telling Passengers They Can Exit A Plane Stuck Indefinitely At The Gate
By 8.21.12
New York's Passenger Bill Of Rights Goes Into Effect
By 1.2.08
Back in those lazy summer days of August, New York Governor Eliot Spitzer signed a “passenger bill of rights” into law—requiring airlines who keep passengers on a grounded airplane more than 3 hours to provide water, snacks, fresh air and a working toilet.
United To Unveil Miserly Compensation Policy For Delayed Passengers
By 5.27.07
Above And Beyond: JetBlue Recap Edition
By 2.25.07
(Disclaimer: The author owns JetBlue stock.)
With JetBlue back in the air, we wanted to commend their ability to make the best of a horrible situation. Before we do, Mark Ashley pointed out several weaknesses in JetBlue’s Bill of Rights that we must first address.
JetBlue Announces Passenger Bill Of Rights
By 2.20.07
• Tripling the size of the group that schedules pilots and stewardesses
