Every Time VW Fixes My Car, They Break Something Else

Every Time VW Fixes My Car, They Break Something Else

Amy’s ’06 VW Passat has been in the shop 106 of the past 141 days. After the engine broke down on a road trip and needed replacing, VW replaced it, but broke the transmission. When they replaced the transmission, they broke an axle. When they fixed the axle, the car started leaking oil worse than the Valdez. All Amy and her family want to be able to do is drive their car around like normal. So far, that’s not happening, and VW’s only offer of contrition has been to waive one car payment and $250 in services. So Amy launched her EECB, complete with a graph of how long VW has held her car hostage: [More]

Car Caught Fire, Do I Get A Lawyer To Help Tussle With The Insurance Company?

Car Caught Fire, Do I Get A Lawyer To Help Tussle With The Insurance Company?

James’ Passat caught on fire and he wants to know if he should get a lawyer to help him out with his insurance claim.

The Art of The Buy: Hide Your Time Wisely

The Art of The Buy: Hide Your Time Wisely

In an ideal world, the salesman is a doctor diagnosing your problems and needs and prescribing remedies. But let’s talk about the real world and the need to keep your timeline for buying a secret.