(Studio d'Xavier)

D-Link Doesn’t Want To Sell Me A New AC Adapter, Needs Personal Space

Waldon would like to buy a new AC adapter from D-Link. He doesn’t want them to give him one for free, necessarily. He just wants to be able to buy one so he doesn’t have to go out and buy a whole new network switch. Unfortunately for him, no one at D-Link is capable of doing this. In theory, the adapter should be available from the company’s website, but it isn’t. Their own employees couldn’t find it. Then, things got really confusing. [More]

Break Tiny Part Of Logitech Gaming Wheel, Throw The Whole Thing Out

Break Tiny Part Of Logitech Gaming Wheel, Throw The Whole Thing Out

Here’s the problem with gadgets made of tiny pieces of plastic: tiny pieces of plastic break. They fall off and disappear. Their absence means that those gadgets no longer work Nikeros owns the Logitech G-27 racing wheel, a cool-looking gaming accessory that
currently retails for more than $200. A small part of the wheel broke, rendering the whole thing unusable. Figuring that the part would be easily replaced, he checked with Logitech for a parts list. There are no extra parts for sale to consumers: it’s buy a new wheel, or nothing. [More]

Here's The Repair Process For Toyota Accelerator Pedals

Here's The Repair Process For Toyota Accelerator Pedals

The Providence Journal of Rhode Island filmed a service director at a Toyota dealership fixing an accelerator pedal. If you own one of the recalled models, Consumer Reports’ Cars blog recommends that you learn the warning signs of pedal trouble and get to a dealership as soon as possible if you notice any of them. [More]

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The new CircuitCity.com is already disappointing customers, this time by shipping a half-complete TV mount that looks like it was wrapped by an over-caffeinated octopus. Unsurprisingly, our anonymous tipster had to slog his way through two customer service departments before extracting a promise to ship out the missing parts. Why can’t CircuitCity.com just ship him a new mount? Apparently, they have to first botch the parts shipment. Our tipster decided this wasn’t worth his time, and instead ordered a second mount. Circuit City promises to refund his money once they receive back the defective mount…

Is The Patriot Act Stopping Gateway From Fixing Your Laptop?

Is The Patriot Act Stopping Gateway From Fixing Your Laptop?

Gateway claims that the Patriot Act is holding up delivery of the part needed to fix Redwoodflyer’s laptop, which has been broken since October. Seems believable to us!

Sad Email From Saturn Reassuring You That GM Will Still Make Parts For Your Car

Sad Email From Saturn Reassuring You That GM Will Still Make Parts For Your Car

Reader James forwarded us a sad email he got from Saturn, in which they admit that GM is probably going to give them the ax. In it, they emphasize that their warranties feature the “industry’s best overall coverage” and that no matter what “GM will support the continued availability of Saturn parts and service as needed.”

Hamilton Beach Insists The Broken Part On Your Coffee Maker Doesn't Exist

Hamilton Beach Insists The Broken Part On Your Coffee Maker Doesn't Exist

Jim needed to replace the gold-tone filter on his $70 Hamilton Beach coffee maker, but the filter recommended by Hamilton Beach’s website clearly didn’t fit. When Jim called to complain, a customer service representative insisted that Jim’s coffee maker didn’t come with a gold-tone filter, and that if Jim thought otherwise, he was entirely out of luck and would need to buy a new machine.

FAA: New Planes Are Held Together With "Substandard" Parts

FAA: New Planes Are Held Together With "Substandard" Parts

Terrible news for anyone afraid of flying: the FAA is reporting that the newest passenger planes are held together with “substandard” parts. The oversight at several supplier factories was so shoddy that workers were caught using rulers made of scotch-tape and paper.

Sears Hangs Up On You Because They Forgot To Mail The Replacement Part

Sears Hangs Up On You Because They Forgot To Mail The Replacement Part

It’s been awhile since we had a good Sears warranty repair horror story, so without further ado: Over a week ago, before Thanksgiving, our new Kenmore High Efficiency (read: expensive) clothes washer broke.

Target Ships Couch With No Screws Or Legs, Wants You To Return It  To The Store

Target Ships Couch With No Screws Or Legs, Wants You To Return It To The Store

This story is precisely why we’ve decided to avoid buying furniture from any store that doesn’t specialize in furniture. Christian and his wife bought a couch from Target and had it shipped to the house for $100. It turns out that “Target Ground” was really just UPS, and the 6 foot couch took no less than 3 boxes and 2 drop-offs for UPS to deliver in its entirety. Oh wait. They didn’t deliver it in its entirety because they forgot the screws and legs needed to put the couch together.

Sony Makes Buying Replacement Parts Expensive and Difficult

Sony Makes Buying Replacement Parts Expensive and Difficult

Hilary G. writes:

My friends & I really like the Sony Fontopia headphones. The earbuds are soft & comfortable, and block outside noise well enough that you may listen at a civilized, Pete Townshend-sanctioned volume. They come with 4 removable earbuds, a pair each of small & medium. However, no matter how hard I try to be careful, eventually my headphones will wind up at the bottom of my bag with heavy junk thrown on top of them, or they’ll get caught on my coat collar, or a dog will chew on them, and with these headphones that means the earbud will get pulled off. And once they’re off, man those little suckers are hard to find.