<![CDATA[Consumerist: Parenting]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Parenting]]> http://consumerist.com/tag/parenting http://consumerist.com/tag/parenting <![CDATA[ Mom Finds Scorpion In Bananas ]]> A young mom found an Israeli Gold scorpion in a pile of bananas she picked up from ASDA, a UK supermarket chain owned by Walmart.

When she brought it back to the store, workers reportedly "giggled" and joked about how "cool" it would be to find a scorpion. The ASDA manager offered the not-amused mother of a 6-month old toddler a "double refund." The type of scorpion is not deadly, but has a very painful sting.

Scorpion found in bananas [The Sun] (Thanks to Matthew!)

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Consumerist-5100458 Mon, 01 Dec 2008 14:03:56 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5100458&view=rss&microfeed=true
<![CDATA[ Motrin Retracts Ads After Babywearing Mamas Protest ]]> So, Motrin made an ad trying to target babywearers, that is, parents, who wear their babies in a sling. The ad spoke with winking and jaded knowingness about how babywearing was a fashion statement and caused various back pains that could be alleviated with Motrin. Unfortunately, it seems they never tested the ads before actual babywearing parents. That knowingness? Yeah, it wasn't actually based on knowing anything.

According to some of the vocal feedback, particularly on Twitter (just search #motrinmoms), babywearing is neither fashion statement, nor does it cause any particular pain. In fact, a number of women say they do it because it is a less painful way to carry around your baby. In response to the uproar, Motrin posted an apology on its website and has pledged to excise the universe of any and all brand material associated with the campaign. Good luck with that, Tornado Girls, because the shit is already in magazines on newsstands. The controversial ad surely soon to be removed from YouTube, inside...

Motrin Mania Ignited on Twitter, Mad Moms Mobilize [AdRants]

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Consumerist-5091491 Mon, 17 Nov 2008 20:00:50 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5091491&view=rss&microfeed=true
<![CDATA[ Coke Never Advertised To Kids, Is "Wholesome" ]]> I don't have kids, but if I did, instead of breastfeeding them I would give them bottles of Coke. That's because Coke is "wholesome." And if they grew up drinking Coke, it would be because of the decisions I made and choices I taught them to take, because Coke has never advertised to kids. Both these "becauses" are supplied by Coca-Cola. See, Dr. Dr. Yoni Freedhoff spotted an ad page 1632 of the June 17th edition of the Canadian Medical Association Journal that said:

Can't remember the last Coca-Cola ad targeted at children? There's a reason...Parents tell us they prefer to be the ones teaching their children about beverage choices. That's why for over 50 years we've adhered to a company policy that prohibits advertising soft drinks to children.

When he sent a letter to the editor of the medical journal, it got published, along with a response from Coke. Now the CanWest newswire service has picked up the story and Coke remains steadfast, calling their drinks "wholesome.":

But Coca-Cola Canada stands by the position that it does not advertise soft drinks to children. "Absolutely, because it is true," spokeswoman Amy Laski said in a statement.

Coke is "wholesome and suitable" for kids, but "we understand that children are impressionable, and we respect the role of parents and caregivers in making food and beverage choices with their children. Therefore, we are committed not to directly market messages for any of our beverages to children under 12."

Oh, how soon we forget those New Kids On The Block branding partnerships of yesteryear!

Coca-Cola Lies to Doctors? [Weighty Matters]
Vetting journal advertisements [CMAJ]
Coca-Cola Canada responds [CMAJ]
Santa, animated animal ads not aimed at kids, Coke says [CanWest]

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Consumerist-5071251 Thu, 30 Oct 2008 14:56:09 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5071251&view=rss&microfeed=true
<![CDATA[ Banning Soda Machines In Schools Only Decreases Consumption 4% ]]> A new study says banning soda machines in schools only decreased kiddie soda pop consumption by 4%. Guess the soda kids were drinking in school wasn't necessarily being bought at school.

[US News & World Report] (Thanks to Alex!) (Photo: robinryan)

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Consumerist-5051165 Wed, 17 Sep 2008 11:57:13 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5051165&view=rss&microfeed=true
<![CDATA[ Screw Basket-Weaving, I'm Going To Personal Finance Summer Camp ]]> Here's four summer camps where kids will learn something really useful: how to manage their money. What a cool idea. I wish I had gone to one in my youth.

Camp Millionaire
Ages 10-12, $279-$300, Santa Barbara, CA, 5 days
YoungBiz Smart Start To Money Camp
Ages 13-18, $100-$300, Sarasota, FL, 3 days.
Camp Challenge
Ages 10-14, $350, Westfield, NC, 1 week.
Young Americans Center for Financial Education
Grades 4-5, $185, Denver, CO, 1 week.

It's obvious that schools not teaching how to be a savvy consumer isn't working so hot.

Hello Muddah, Hello Fadduh, My Portfolio Is in the Gutter [WSJ]

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Consumerist-5029169 Fri, 25 Jul 2008 13:06:04 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5029169&view=rss&microfeed=true
<![CDATA[ Should 8-Year Olds Wear Contacts? ]]> The WSJ Health blog reports that Johnson & Johnson's Vistakon division thinks the best way to increase sales is to decrease the age, from 15 to 8, as the time kids should start wearing contacts. A J&J sponsored study says it's safe, and that kids can better enjoy sports and have improved self-esteem, but an ophthalmologist expressed concern that somewhere in between the frog-catching and BB guns (you'll poke your eye out!) there's a real risk of infection. What do you think?

(Photo: Getty)

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Consumerist-5015604 Wed, 11 Jun 2008 17:34:40 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5015604&view=rss&microfeed=true
<![CDATA[ Advice On How To Raise Financially Savvy Kids ]]> CNN asks some money experts for tips on how to teach kids about personal finance. Laura Levine, the executive director of Jump$tart Coalition for Personal Financial Literacy, says she uses a special piggy bank for her 3-year-old son—it has four chambers, "one for saving, one for spending, one for donating and one for investing," and helps teach him that money is not just for "one thing."

Other tips are a little more traditional, like have your kid write down everything he spends money on, or save his allowance for a special purchase, or—and this is probably the biggest stumbling block—lead by example:

Parents can help with the basics, but a lot of them also lack financial education, Levine said. She added that where parents can be very helpful is in giving their kids their first lesson about money.
 
There are concerns that parents aren't setting a good example for kids. The national savings rate has declined since 2001.
 
"Today's kids, just like their parents, are coming up in a spending culture," Levine said.
 
The most important thing for a parent is to make sure that their child's first savings experience is a successful one, she said. Too many people try to get their kids to save for things that are too far into the future or too big. For a young child, saving for next year is an eternity, she said. If the goal is intangible, the money will seem lost to the child.

 
"How to raise financially savvy kids" [CNN]
(Photo: Getty)
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Consumerist-383894 Thu, 24 Apr 2008 23:56:50 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=383894&view=rss&microfeed=true
<![CDATA[ Freakonomics looks at an economist and his ... ]]> Freakonomics looks at an economist and his experiences applying his knowledge to parenting. [Freakonomics]

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Consumerist-369918 Wed, 19 Mar 2008 17:21:59 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=369918&view=rss&microfeed=true
<![CDATA[ Unusual Ways To Teach Kids About Money ]]> childcoveredinmoney.jpgIt seems like there are a million different ways to teach kids about money. And of all the ideas available, Wall Street Journal personal finance writer Jonathan Clements often has some good, albeit unexpected thoughts:

  • "Let's say you give your kids $5 a week in pocket money. When it's next time to fork over their allowance, offer them a choice: They can have the usual $5 right away — or they can have $7, equal to a whopping 40% more, if they're willing to wait a week."
  • "Try varying the form of their pocket money. One week, give them five singles. The next week, give them a $5 bill. You will likely find your children are slower to spend the $5 bill."
These ideas come from the same guy who suggests offering kids $1 to drink water instead of buying a soda with a meal, so we expect something a bit unusual from him. But the concepts seem valid and he claims they've had success. What sort of tips (unusual or not) have you found to be successful in teaching kids about handling money? Making Kids Money Savvy: Try These Four Financial Tricks [Wall Street Journal] — FREE MONEY FINANCE (Photo: Getty) ]]>
Consumerist-369869 Wed, 19 Mar 2008 16:05:56 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=369869&view=rss&microfeed=true
<![CDATA[ Should We Bribe Kids And Teachers For Good Grades? ]]> studentwithmoney.jpgHere's a question where money meets ethics: should kids be paid for good results in school? No, we're not talking about parents dishing out the occasional $5 or $10 bill to junior for getting an "A". Instead, there's a new sheriff in town. Now schools and teachers are doing the giving and are handing out much more than most moms and dads. The details:
The fourth graders squirmed in their seats, waiting for their prizes. In a few minutes, they would learn how much money they had earned for their scores on recent reading and math exams. Some would receive nearly $50 for acing the standardized tests, a small fortune for many at this school, P.S. 188 on the Lower East Side of Manhattan.
And it's not only the kids making money off the scores...

The children were unaware that their teacher, Ruth Lopez, also stood to gain financially from their achievement. If students show marked improvement on state tests during the school year, each teacher at Public School 188 could receive a bonus of as much as $3,000.
The objective of such programs, of course, is to give kids an incentive to learn more (which theoretically would be reflected on test scores.) But not everyone is buying this concept:
Critics of these efforts say that children should be inspired to learn for knowledge's sake, not to earn money, and question whether prizes will ultimately lift achievement. Anticipating this kind of argument, New York City was careful to start the student experiment with private donations, not taxpayer money, avoiding some of the controversy that has followed the Baltimore program, which uses public money.
In these times where American education seems to be slipping compared to much of the world, is this a viable option for better educating children? Or is the concept of paying kids to do well on tests so full of ethical, moral, and social pitfalls that it's destined to ultimately fail? Next Question: Can Students Be Paid to Excel? [New York Times] — FREE MONEY FINANCE ]]>
Consumerist-364686 Thu, 06 Mar 2008 12:33:08 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=364686&view=rss&microfeed=true
<![CDATA[ What You Can Learn About Personal Finance From The Life Board Game ]]> lifeboard.jpgWant to teach your kids about personal finance? Then pull out the classic board game "Life." Personal finance blogger Life teaches several practical money lessons including:

* Net worth is how you keep score.
* It pays to get a college education/the career you pick has a big impact on your life.
* College doesn't always make a difference in your pay.
* Lose your job and you take a big financial hit.
* The more you make, the more you're taxed.
* Kids are costly.
* Don't get sued.
* Don't get into debt.
* It pays to invest.
* Luck has a role in how well you do.
* Consumer spending can kill you.

Alas, the game is not always an accurate reflection of the real world. So I'm also listing lists a few ways the game reinforces some money-related ideas that simply aren't true. That said, you can always explain to your kids what's correct and what isn't. Besides, can you think of a better way to teach financial principles than by playing a game?

Ok, so playing Life is a good way to teach your kids about personal finance. Now, what's a good way to teach your parents the same thing?
How The Game of Life Teaches Personal Finance [Free Money Finance]

FREE MONEY FINANCE

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Consumerist-354901 Wed, 13 Feb 2008 12:00:00 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=354901&view=rss&microfeed=true
<![CDATA[ Copywriter Mom Uses Her Advertising Powers To Humiliate Son Via Classifieds ]]> con_meanestmomclassified.jpg Here's a perfect example of the power of the written word in advertising: Jane Hambleton's splashy classified ad to sell her son's car worked so well that now everyone knows she caught him with liquor in his car and sold it as punishment.

The ad said,

"Totally uncool parents who obviously don't love teenage son, selling his car. Only driven for 3 weeks before snoopy mom who needs to get a life found booze under front seat. $3,700/offer. Call meanest mom on the planet."
Hambleton told Good Morning America that she knew the ad would have to be different to stand out from the slew of other car classifieds. She told the Des Moines Register that she didn't want people to think she was selling it because anything was wrong. We all know she really did it to show her son that she's not to be messed with.
"The ad cost a fortune, but you know what? I'm telling people what happened here. I'm not just going to put the car for resale when there's nothing wrong with it, except the driver made a dumb decision," Hambleton said.

Steven Hambleton, a freshman business major at Briar Cliff University in Sioux City, obviously was not one of the callers. And he didn't feel much like talking when contacted Tuesday.

"I don't think you can print" his response to the ad, his mother said. "He's very, very unhappy."

Oh well, he got to appear on Good Morning America. That's like YouTube for boomers.

"'Meanest mom on the planet' sells son's car — after finding booze in it" [Des Moines Register]

RELATED
"'Mean Mom' Gives Son Public Lesson on Drinking" [ABC] (includes video interview)
"'Mean Mom' Sells Son's Car After Misdeed" [Associated Press]
(Photo: Good Morning America)

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Consumerist-343442 Thu, 10 Jan 2008 15:41:48 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=343442&view=rss&microfeed=true
<![CDATA[ How To Talk To Your Teen About Investing ]]> Death is everywhere... at the playground. In the list of most popular regrets, the "if only my parents had taught me that" one usually ranks pretty high, which is why we're glad to have found this post titled "How to talk to your teenager about personal finance." It offers ten steps to help you pass along the basics of investing and saving, so your kid's better prepared for the decades to come.

1. Open a custodial account using your state's Uniform Gift to Minors Act (UGMA) or Uniform Transfers to Minors Act (UTMA).
2. Put some dollars in it.
3. Contribute a certain amount in lieu of gifts.
4. Sit down and explain the basics—you need to understand what a share is, why dividends are paid, what unrealized and realized gains and losses are. If you don't understand these terms, study.
5. Don't just buy a "how to" book, though—read about investing, not "how to" invest.
6. Choose investments together; involve them.
7. Go over it every month or quarter or year to review what went right and wrong.
8. If your teen makes some money, ask them to reinvest at least 10% of it, even it's a single dollar.
9. Teach them not to touch principal.
10. Consider alternative ways of investing.
"how to talk to your teenager about personal finance" [brip blap] (Photo: Getty) ]]>
Consumerist-342776 Wed, 09 Jan 2008 11:38:25 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=342776&view=rss&microfeed=true
<![CDATA[ Keeping up with the Jones may seem hard, ... ]]> Keeping up with the Jones may seem hard, but here's an easy way to be better than 73 % of rich parents: talk to your kids about money. A survey by PNC Wealth Management found that only 27% wealthy parents had discussed family budget with their children.

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Consumerist-316525 Mon, 29 Oct 2007 19:56:46 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=316525&view=rss&microfeed=true
<![CDATA[ See All CPSC Toy Recalls On One Page ]]> So the CPSC is always recalling all sorts of crap, like the surprising candles which could lead to fire, or the snowboards which could lead to falling, but as a concerned parent, all you care about is the toys. The freakin' toys. The ones with the lead and the chokey parts. Well, even though their website coder probably doubles as the meatloaf server at lunchtime, they've got a catchall page that is your go-to spot for all the toy hazard related recalls. Just memorize the simple URL: http://www.cpsc.gov/cpscpub/prerel/category/toy.html.

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Consumerist-314803 Wed, 24 Oct 2007 21:06:55 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=314803&view=rss&microfeed=true
<![CDATA[ Spy On Your Kids With Hi-Tech Snoopware ]]> This company shows off the tools parents can use to spy on their children. You can get a keylogger that looks like just an extension to the USB keyboard. You can take their SIM card, transfer all the data to your computer, and then browse through all their calls and text messages using special software. You can install GPS in their shoes. You can use a handy little kit that easily and quickly detects the presence of semen on a surface.

They're all less cost-effective than talking to your kids and listening to what's going on, but we guess that's too hard to package and sell that.

[via The Morning Show with Mike and Juilet]

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Consumerist-314520 Wed, 24 Oct 2007 11:56:54 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=314520&view=rss&microfeed=true
<![CDATA[ Do Consumers Actually Participate In Recalls? (No.) ]]> con_iwillrecallthatstufftom.jpg Despite all the hand-wringing on our part, we consumers don't actually participate in recalls at a very high level. This leaves both manufacturers and the CPSC in the dark about whether their warnings are reaching the right people—which is why the House approved a bill this Tuesday that would require manufacturers of certain infant and toddler products to keep registration info on their customers.

Here are a couple of examples of how poorly we participate. Last year, Target recalled nearly 200,000 units of lead-tainted Kool Toyz. They received only 766, less than 1%. And this year, they recalled 5,000 Anima Bamboo Collector Games—and none were returned. Mattel averages a 6% return rate. (The one exception in the article is RC2, which says it managed to get 70% of their defective train products returned by September.)

A lot of parents simply throw out the products, which is a lot less work than returning them to the store or manufacturer, especially when current recall announcements make the effort for busy parents seem like too much of a hassle. The CPSC says the problem with that is it doesn't provide them with data they need to fine-tune future recalls.

But because most industries rely on the media to get the word out about recalls, there's no guarantee the right people will hear the right information before it's swallowed up by the next cycle of stories. In fact, the new bill is named after 16-month-old who smothered in a defective crib that was recalled five years previously, but his parents and the caretakers at the daycare center where the accident occurred had never heard about the recall.

According to some safety advocates, the best solution would be to piggy-back on motor vehicle registration:

Consumers would be better served if the registration required when they buy a car or truck were extended to other products. That way, they would get a letter when an item was recalled. Vehicle recall response rates are among the highest, at about 72% in recent years, said Eric Bolton, spokesman for the National Highway Traffic Safety Administration.
In the meantime, however, you can submit your email to the CPSC to receive alerts whenever a recall is issued, which (we hate to say it) is probably a better way to stay up-to-date than reading about it here.

"Many recalled, few returned" [LA Times]

RELATED
Online Form for CPSC Email Alerts [CPSC]
(Photo: Getty)

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Consumerist-309388 Wed, 10 Oct 2007 16:30:33 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=309388&view=rss&microfeed=true
<![CDATA[ Barbie Teaches Credit Cards 101: "You Never Run Out Of Money!" ]]> con_barbiecreditcardplayset.jpg Fashion Fever Shopping Boutique, the correctly named Barbie toy, features a built-in credit card swiper and a life-size credit card for young children to use when buying outfits for their dolls. According to the Amazon website, "Once the balance hits zero, it will reset so you can continue to shop."

We can't find a copy of the commercial online (can anyone send in a link?), but according to posts all around the web, it features a little girl crying out, "And you never run out of money!"

[Update: thanks to readers Wesa and Pda_tech_guy, here's a low-quality YouTube clip of the commercial.]

We think Mattel should introduce the "Dang, I Grew Up" Barbie playset, where Barbie spends her entire paycheck on Rent-a-Center furniture while trying to make the minimum payments on her dozen or so 30% interest rate cards. But then again, since this is Barbie, once her credit score hit 300 or so the playset would probably just bump it back up to 800. Responsibility is so for nerds and foster children.

(Thanks to David!)

"Barbie Fashion Fever Shopping Boutique Playset" [Amazon]

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Consumerist-308326 Mon, 08 Oct 2007 14:57:21 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=308326&view=rss&microfeed=true
<![CDATA[ "Parents, Don't Use Crib Bumpers" Says Study ]]> con_babyinbarrencrib.jpg From 1985 to 2005, crib bumpers—the soft padded things parents use to protect their little bundles of dna from injury—have caused 27 deaths and 25 injuries in babies 2-years-old or younger, according to the U.S. Consumer Product Safety Commission. Two universities are now cautioning that crib bumpers may not be worth the risk.

One of the authors behind the study says that babies sometimes get tangled in the padding and can't squirm free:

Many infants lack the motor development needed to free themselves when they become wedged between the bumper pad and another surface. If the pads are too soft, the baby's nose or face can get pressed up against it, and the baby suffocates. If they are too firm, the baby can climb up on the pads and fall out of the crib.

Of the 22 commercially available crib bumper products the study looked at, they found that "several had long ties that could strangle babies," and all left space between the bumper and the mattress, where a baby's head could get stuck.

"Crib bumpers can do more harm than good: U.S. study" [Reuters]
(Photo: Getty)

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Consumerist-302085 Thu, 20 Sep 2007 17:55:23 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=302085&view=rss&microfeed=true
<![CDATA[ Healthy Eating Campaigns Stink, Do Nothing To Prevent Childhood Obesity ]]> oranges.jpgThe federal government is spending over $1 billion on nutrition education this year, and it's probably a waste of money, according to the AP.
"Any person looking at the published literature about these programs would have to conclude that they are generally not working," said Dr. Tom Baranowski, a pediatrics professor at Houston's Baylor College of Medicine who studies behavioral nutrition.

The results have been disappointing, to say the least:

• Last year, a federal pilot program offering free fruits and vegetables to schoolchildren showed fifth-graders became less willing to eat them than they had been at the start. Apparently, they didn't like the taste.

• In Pennsylvania, researchers gave prizes to schoolchildren who ate fruits and vegetables. That worked. But when the researchers came back seven months later, the kids had reverted to their original eating habits: soda and chips.

• In studies where children tell researchers they are eating better or exercising more, there is usually no change in blood pressure, body size or cholesterol measures. They want to eat better and might even think they are, but they're not.

Childhood obesity has quadrupled among children 6-11 since the 1970's. Why? There's a lot of debate. The only thing everyone agrees on is that the parents are the most important part of the equation. Ultimately, its up to them what their children eat. Whatever happened to "eat your lima beans?" (Full Disclosure: We love lima beans.)

It's too bad parents have so much to fight against. Unhealthy food is cheaper than fruits and veggies. Unhealthy food is marketed to children, healthy food is not. Heck, unhealthy food tastes better than a lot of healthy food, particularly if you don't know how to cook.

Let's hear from parents in the comments. How are you coping? What are you feeding your kids?

Big-money battle on child obesity shows little success [Freep via Freakonomics]
(Photo:Clearly Ambiguous)

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Consumerist-275797 Fri, 06 Jul 2007 15:11:42 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=275797&view=rss&microfeed=true
<![CDATA[ Sucky Hospital Workers Launch Investigation Against Reader ]]> Longtime Consumerist reader and commenter AppTechie went through a real horror show after his 3 year old son fractured his arm.

As if the injury weren't bad enough, he soon found himself under the fell gaze of Child Protective Services after the workers of the Hospital Corporation of America mistook his Asian wife's stoicism for not "being comforting enough."

Because of the inquiry by CPS, the setting of AppTechie's son's arm was delayed by two excruciating days.

AppTechie has inquired with malpractice lawyers but they have told him that, "because of riders on the new laws regarding a cap on what a person can win i a medical malpractice case, doctors, and especially ER doctors, are practically bulletproof for engaging in dangerous practices with patients and that we have no way to win a case like this one without extraordinary expenditure for experts and the like."

Do you agree? Does AppTechie have a case? Or should he just try and get on with his life? Read his story inside.


AppTechie writes:

"I am hoping you would do me a favor and tell my family's story...

On Friday October 6th, my wife got a call from our babysitter. She explained that our son was complaining about his arm hurting. My wife asked her if she should take him to the doctor and the sitter said she didn't know. She then decided, since it was our son's nap time, that he should go ahead with his nap and have the sitter call back if it was still hurting afterwards. Two hours later, the sitter calls. My wife then goes and picks up our son and takes him to the doctor. The doctor explains that she, a stand-in for his normal pediatrician, thinks it might be nursemaids arm. She attempts to set our son's arm, very gently mind you, and then explains that she no longer thinks it is nursemaids arm. She tells my wife to go across the street to the hospital, Medical Center of Plano (owned by the evil HCA, I have come to find out). She also has the nurses in his doctor's office call ahead to the hospital to advise them that an x-ray is being ordered by the primary care physician.

This is where the real nightmare begins:

My wife takes my son to the hospital ER. He is admitted and they are taken to a room. They ask my wife what happened and she gave her best answer, we still didn't know exactly how it happened at that point. The doctor seeing my son thinks it is nursemaid's arm too and enlists a nurse to set his arm again! Mind you, they went against his PCP's order for an x-ray. The doctor and nurse, according to my wife, aggressively attempt to set his arm causing him pain. The doctor then enlists the aid of another doctor, who we think was the attending, to do the same with the same result. Now keep in mind, my son is ONLY 3 YEARS OLD!!! The attending then orders the original doctor to get an x-ray on my son's arm, finally following the orders from his PCP. Sure enough, my son's arm is fractured. It was around this time that I became aware of the situation with a call from my wife and I quickly headed over to the hospital. When I arrived, my son was surrounded by medical personnel and my wife. I went ahead and picked him up and started asking questions. They showed me the x-ray and where his arm was fractured, then they splinted his arm. Thinking everything was okay at this point, we went home. My wife and I decided that it would be good to see his family in Austin so she went ahead took him.

Upping the ante:

Sunday morning rolls around and I am sleeping in late. A benefit of the wife and son being in Austin. The doorbell rings around 10 AM rousing me from some fairly restful sleep. Wondering what the hell is going on, I go answer the door. At the door? Child Protective Services. I ask what she is doing there and she tells me that Medical Center of Plano filed a complaint against us. I am totally aghast at this point because that makes no sense. I ask her what the complaint is and she tells me, "They said that your wife wasn't being comforting enough and that they received conflicting stories regarding his injury." Realizing that a negative response would hinder the positive resolution of this crap, I hold my tongue instead of screaming bloody murder. My wife is a first generation Asian American (the first in her family born in the states after they escaped from Vietnam during the war). Socially, Southeast Asians tend toward stoicism and their stating that my wife was not being comforting shows a total lack of understanding of different cultures. At this point I am completely appalled at the hospital and their total lack of caring for a patient and his parents. She interviews me about my sons care and the incident in question. I explain that my wife and son are in Austin and she says that that is fine and that she will call my wife later to schedule an interview. To this day, she has never called to speak with my wife nor to schedule an interview.

Raising the stakes even further:

Monday rolls around and we schedule the appointment with my son's orthopaedist so that he can get a cast on his arm. A CPS supervisor calls and says that we have to take him to the REACH clinic at Children's Medicine Center in Dallas that day. I explain to her that my son has an appointment with his orthopaedist so that a cast can be put on his arm and she tells me that the REACH clinic will take care of that and to cancel his original appointment. I say ok and we head down to the REACH clinic so we can be there at the appointed time. I have my wife fill out the paperwork while I run to get food for our whole family, as we hadn't had a chance to eat lunch yet during the hour drive to the clinic. When I return, we are called into the room and asked to strip our son and put a hospital gown on him. We do, then wait a short time for the doctor to arrive. When the doctor arrives, she has with her a resident and a Social Worker. They proceed to interview us and check our son over. After they are done checking him, obviously for any sign of abuse, I ask them when his cast will be put on his arm. I am told that they do not do that there, which is the exact opposite of what CPS told me, and that they could try to get us into the orthopaedist at the hospital but the wait could be four hours. We explain that that is not necessary and that we will take him to his original orthopaedist, which we find out isn't available until Wednesday morning. Due to CPS's negligence and lack of caring, our son's care was delayed for TWO DAYS. Is it just me, or isn't that what CPS is supposed to be preventing?

Taking it home:

After all of this crap, I begin inquiring with medical malpractice lawyers about whether or not we have a case. When I finally receive a response, the answer is appalling. I am told that because of riders on the new laws regarding a cap on what a person can win i a medical malpractice case, doctors, and especially ER doctors, are practically bulletproof for engaging in dangerous practices with patients and that we have no way to win a case like this one without extraordinary expenditure for experts and the like.

So now I bring this to you. I have been reading your site for quite a while now and I don't know what else I can do but try to get this out in the media so that no other parent has to go through this experience with a company as horrible as HCA again. Please help."
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Consumerist-209867 Tue, 24 Oct 2006 18:22:12 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=209867&view=rss&microfeed=true
<![CDATA[ Adventures In Everyday Consumerism ]]> Jennifer's letter is perfectly ordinary. It's the tale of one day in the life of a consumer, a mother, trying to run some errands. Her ToDo list reads: Send letter at post office, return grandma gifts at Walmart, shots at Kaiser. Of course, it's not as easy as that, because nobody knows how to do their jobs anymore and the dang sauce pitchers exploding off the shelves and whatnot.

Her excellent letter, inside.


Jennifer writes:

    "I'm not sure if what to call this story...I'm not sure if it's an actual consumer story, but it does involve one government agency, an HMO, Walmart, and a killing spree- so it should be interesting if nothing else. It was originally just a cool moment of customer insurrection at the Post Office, but it gets better (or worse.) .

    Today was the last "errand day" before the first day of school, so we got up extra early to run through our list of chores. The first stop is the post office, which is so notoriously busy we showed up at opening time to avoid the rush. I was feeling pretty pleased with myself when I got in there- three clerks and only two people ahead of me. The first was a mail carrier who was finished pretty quickly but apparently had some chatting to catch up on. The second came to pick up a letter which was apparently very, very heavy, because it took them fifteen minutes to ring up..

    By this time, there were about twenty people in line behind me, which was okay, because it was my turn. Alas, it was not to be. Two of the three clerks seemed very occupied with things out of sight, and the one I expected to call me up seemed to have forgotten how to make eye contact. After about five minutes of fiddling about, while customers behind me in line started sighing and twitching, she picked up a tray of rubber stamps and left the room. Almost immediately afterward, the other two followed, leaving the desk empty for a good ten minutes. Not once did any of them speak to, acknowledge, or even make eye contact with anyone in the line, which by now stretched out the door and was beginning to get grumbly. The postmaster poked his head out briefly and then ducked back out of sight. The clerks began to return, one by one, but still failed to notice the twenty-odd people milling about making snarky comments about the postal Service. I decided it was a now or never moment, and waved at one of the clerks who seemed to be walking off again. She looked sort of surprised that I was speaking to her, mumbled something about 'being right back,' and started off again. I made some sort of protest, and she waved me over- and still, no eye contact.

    One of the louder grumblers just sort of lost it and started demanding some attention. After his third, very audible, "excuse me," one of the other clerks actually looked at him- and then walked away. My clerk grabs my box and rings me up- for what, I'm really n ot sure, because she never asked me how I wanted to send this box. Mr. Grumbly is now demanding she go fetch the postmaster, but she can't do it, because she's "helping a customer." I t ake my box back and tell her no problem, go ahead and get him, I'll wait, and I'd like to see him too. She waves Mr Grumbly to the Passport Office for "customer service," but he's not having it. So the boss lady comes charging out from the back and starts ordering the guy to "Calm down, sir, you're causing a disturbance," at which time all hell breaks loose as about twenty people announce their support of "sir" and his commotion. Mr Postmaster sticks his head out briefly and retreats, and boss lady tells us that the postmaster is not in today. Dumb looks all around.

    When left, customers were gathering outside , planning a group complainathon. (BTW- Fremont main PO at Dusterberry) A partial victory for the People, not a complete disaster.

    So this is where I planned this to end, but the saga continues- next stop, Walmart. The Fremont Walmart is a particularly dank, crowded, scary place to which I never willingly go, except that today I have to exchange grandma's gift of dockers an d yellow t-shirts to my punk rock seventh grader. Follows the long line at customer service, which requires I surrender my Driver's license number (?) I take my little plastic card, grab a cart, and head for the boy's department- or at least I try, but my cart won't let me- every few steps, it lurches hard to the right and nearly whacks a passer-by in the butt. I turn a corner and a display of 'sauce pitchers' explodes off the shelf all over me, and of course everyone is looking right at me as if I'd pulled a Uri Geller. I find my stuff and lurch to the checkout, where one of the biggest Walmarts in California has TWO checkers on the day before school. The wait is an hour, and I have no book and the only available reading is Angelina & Brad, Jon Benet, and forty-one quick n easy crockpot recipes. When I finally get to the front, I have half a dozen items which refuse to scan...and of course, every single cranky person in line is glaring at me, because I must have intentionally chosen the only package of Batman underwear in the store that won't scan. A complete disaster, made even worse by the discovery (back home) that a pair of jeans is defective and needs to be returned.

    Next up is good old Kaiser, where my five year old is going for his fourth immunization shot this week. Not that he needs any, but they have mysteriously 'lost' all of his immunization records from two separate branches. He's back again because four times they have told me he has what he needs to start Kindergarten but each time I present the new record, the school sends me back, where Kaiser gives him another 'replacement' shot and sends us back. (the one flower in this heap of cow pie is Monica, the tireless employee who hunts down records, calls doctors for me, and gives me secret back-door phone numbers, we LOVE Monica!.) Two days before school starts, they called to tell us the records are gone, and the appointment they deemed unnecessary is now necessary- and unavailable. I am directed to call a special number to beg for an emergency appointment, because my son cannot go to school without these shots, and if he is not in school by day two, he will be sent to an 'overflow school' a mile away. I make the call on my cell while running errands, and use up ALL of my minutes while on hold for three hours, after which I give up, leave an 'urgent message' which is of course never returned. The next day I call the pediatric unit to beg interference and they tell me there has never been any appointment necessary for injections. Skip a few more annoyances, and we're getting the last shot. I stop by the pharmacy to pick up my older son's medications "while I'm here," where they want to charge me a hundred bucks because they are not generics. Skip three hours of me trying to explain exception codes (and even producing my checkbook to show three months of sixty-dollar payments) to Kaiser pharmacists , and I'm out of luck because the one person who has any idea what's going on is gone for the day. I cough up the hundred bucks, but I can't have the medicine until I sign a form, where I am asked to print my name and Driver's license number. the clipboard containing about a half-dozen other people's numbers is left on the counter for about twenty minutes. I complain to the pharmacist, who tells me the info is 'confidential,' and I point out that can hardly be the case if I have access to six stranger's vital statistics. He shoots me a worried look and takes off, and at the end of all my haggling over co-pays, he tells me that his manager agrees and as of today they have a new policy. So Kaiser, seventy-eight, People, one. I think.

    In between Walmart and Kaiser, we witnessed the tail-end of an "accident" on the road near our house; we later discovered our neighbor a block over went batshit and spent the afternoon running people over. Not really relevant but I guess it put things in perspective."
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Consumerist-198525 Tue, 05 Sep 2006 14:00:47 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=198525&view=rss&microfeed=true
<![CDATA[ Tiffany & Co Fined For Hiding Deadly Teething Ring ]]> deadlyteether.jpgTiffany & Co, of breakfast fame, has been fined for failing to tell the government about a potentialy hazardous silver teething rattle.

The center bar on the Farm Teether Rattle could break, releasing small beads and animal figures.

If you're abused by overpriced baubles as a child, you're more likely to abuse other's Puritan-derived sense of modesty as an adult.

Why then Tiffany keeps insisting on trying to kill its future clientele, we have no idea.

(Thanks to Bernard!)

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Consumerist-190097 Wed, 26 Jul 2006 19:58:25 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=190097&view=rss&microfeed=true
<![CDATA[ Tiffany Recalls Paloma Rattle, Satan's Plaything ]]> Being born with a silver spoon in your mouth poses a choking hazard, reports the Consumer Product Safety Commission.

Tiffany is being forced to recall the Paloma Rattle, a $195 2.5 inch ring consisting of nine interlocking silver beads. Testing shows that the circlet's seams can split and spill the beads. Donny and Muffy might then gobble up the shiny balls like unwatched pension plans and asphyxiate. If that doesn't get them, the breakage also produces "ragged" edges.

Unfortunately, no reports of infant choking or laceration have been reported, yet another setback in our fight to smash the oligarchy.

"Paloma Rattles Recalled" [CPSC]

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Consumerist-187822 Mon, 17 Jul 2006 14:39:37 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=187822&view=rss&microfeed=true
<![CDATA[ The News; Unhealthy Alliances ]]> • Hellooo Nurse! Are those conflicts of interest in your pocket or are you just happy to see me? [NYT] "Hospital Chiefs Get Paid for Advice on Selling"
• We still can't wrap our brain around how they get to the rental car store in the first place. [NYT] "How Far Would You Drive to Avoid a Rental-Car Tax?"
• Working in the coal mine just doesn't have the same thrill anymore. [CT] "More Feeling Underpaid"
• Businesses have feelings too. [CT] "Index Of Optimism Sinks To 3-year Low"
• Reminiscent of child-proof pill bottle's rampant success of [CT] "Device Helps Parents Control Kids' `New Media' time"
• Alternate headlines: Hollywood To Catch Up To Normal Internet [LAT] "Downloads of Films Soon to Be Burnable"
• Breeze felt in the windy city. [LAT] "United Airlines to Move Head Office to Chicago From Suburb"

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Consumerist-187762 Mon, 17 Jul 2006 11:55:02 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=187762&view=rss&microfeed=true
<![CDATA[ Breast Milk Contains Oodles of Toxins ]]> breastfeed.jpgThe Environmental Working Group published a report on the toxicity of breast milk. The research found breast milk to contain, "paint thinners, dry-cleaning fluids, wood preservatives, toilet deodorizers, cosmetic additives, gasoline byproducts, rocket fuel, termite poisons, fungicides and flame retardants."

These chemicals can remain in the tissue long enough to pass the chemicals onto their own children.

The report was published in 2004 but how much you wanna bet the results are as valid, if not more, today?

Don't switch to the Similac yet, the EWG advises that breastfeeding is still the best.

Thank goodness. Those packets can be a little chalky.

Read more: Mother's Milk [via]

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Consumerist-161957 Tue, 21 Mar 2006 13:16:26 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=161957&view=rss&microfeed=true
<![CDATA[ The Latest in Potty Styles ]]> potty.jpgThe modern, compact and secure approach to learning how to potty, The Potty Bench opens for toilet training and can be closed to use as a step stool or seat.

Features:

* Removable soft deflector shield, also known as a "misguided stream guard."
* Angled seat to catch any overspill.
* Wide base and slip-resistant surface for stability.
* Built-in toilet paper roll.
* Built-in wipe storage.
* Bench supports up to 300 lbs.

mod*mom says it's available at Target starting April 15th.

The ingenious design almost makes it worth forgetting how to ascend the porcelain throne and starting all over again.

[via Apt Broadcast]

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Consumerist-160412 Tue, 14 Mar 2006 12:02:22 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=160412&view=rss&microfeed=true
<![CDATA[ Amazon Trades You $30 for $99 of Diapers ]]> diapers.jpgUntil Feb. 28 you can get a $30 Amazon.com gift certificate after making a $99-and-up Amazon.com order of Huggies brand products.

Last November the online superstore did the same, except the minimum order was $79.

Which, as Greg Allen of Daddytypes.com pointed out to us, makes one feel like Pavlov's dog, being conditioned to order a garageful of diapers one month, then a $31 stack of DVD's the next.

Yes, back in Pavlov s day before Amazon.com little Fido sure ran up a high Blockbuster bill.

Qualifying Products, Details, N -Dad-Stuff [Daddytypes]

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Consumerist-155359 Thu, 16 Feb 2006 15:55:44 EST popkin http://consumerist.com/index.php?op=postcommentfeed&postId=155359&view=rss&microfeed=true