Kohl's Wants You To Pick A Side: Paper Statements Or Online Account Access

Kohl's Wants You To Pick A Side: Paper Statements Or Online Account Access

If you have a Kohl’s charge card and like to have a paper statement but also check your account online…well, tough. As part of what looks like a push to get customers to opt out of receiving bills in the mail, the good times of having two different ways to access one’s account are over. If you want paper bills, you’ll have to surrender your access to the site. [More]

Someone Needs To Tell Mediacom The Definition Of 'Paperless'

Someone Needs To Tell Mediacom The Definition Of 'Paperless'

It’s all very green and forward-thinking of Mediacom to offer a $1 credit for customers who use paperless billing, but Tim wonders why they had to mail him a paper statement informing him that he is getting this discount. [More]

How Should Banks Notify Paperless Statement Customers Of Changes?

How Should Banks Notify Paperless Statement Customers Of Changes?

When a growing number of bank customers go paperless and statement-free, is notifying them of new fees or policy changes only on their statements enough? Becky doesn’t think so. She’s annoyed that Key Bank instituted a $9 per month fee on some accounts recently, but only announced it on the statements that, thanks to online banking, she has no reason to pay attention to. [More]

T-Mobile Ends Paper Billing Fee …For Now

T-Mobile Ends Paper Billing Fee …For Now

Here’s their statement, posted to a T-Mobile web forum. The company’s media relations office confirmed that this is the official statement.

T-Mobile To Charge $1.50 For Paper Phone Bills

T-Mobile To Charge $1.50 For Paper Phone Bills

If you’re a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you’ll be charged $1.50 per account for the privilege of receiving your bill by mail.

Citibank Sends You Letters To Let You Know Your Paperless Statement Is Ready

Corey writes:

I have a lovely Citi Mastercard with lots of rewards. I hate having to deal with paper statements, so I signed up for paperless statements (like I’ve done with all my accounts), available for viewing online at their website.

The Power of Chase Compels You! The Power of Chase Compels You!

The Power of Chase Compels You! The Power of Chase Compels You!