(Morton Fox)

Papa John’s Facing $250M Lawsuit Because Text Spam Is An Awful Pizza Topping

What’s the best way to get to you? Is it through that chunk of metal, plastic and wires that’s never far from you? Yes, text messages are a great, quick way to reach someone, but Papa John’s is finding out it’s not so simple as just blasting your customers with mass advertising texts. In fact, it’s mighty illegal, and could cost the chain $250 million as the result of a new class action lawsuit. [More]

Free, $1.29, Same Difference When Papa John’s Gives You A Pizza

Free, $1.29, Same Difference When Papa John’s Gives You A Pizza

Jared is a regular Papa John’s customer, but please don’t judge him for that. He ordered a pizza online, and the driver got terribly lost. As an apology, they sent him a coupon for a free pizza that was more of a free* pizza. For no immediately clear reason, the coupon code made the pizza cost $1.29. [More]

I Messed Up Online Promotion But Papa John’s Still Gives Me Free Pizza

I Messed Up Online Promotion But Papa John’s Still Gives Me Free Pizza

With all the shrugging and “Too bad, so sad” responses we hear from companies when a customer has a problem, it’s always a happy moment to hear about a business going the extra mile to be good to its customers. In Consumerist reader Matt’s case, he admits he majorly biffed a Papa John’s promotion, but he still ended up with free pizza. Score! [More]

Papa John's Really, Really Cares That They Gave Me Wrong Pizza Crust

Papa John's Really, Really Cares That They Gave Me Wrong Pizza Crust

The complaint behind this story was not, at its core, a serious consumer problem. Chris ordered a pizza that was missing a few toppings and on the wrong type of crust. What’s notable is that the regional management of Papa John’s treated it like it was. Well, eventually. After the local store manager insisted that the error was Chris’s fault, he fired off a quick complaint on the website. And that’s when corporate solicitousness and free pizzas rained down upon him. Not literally. That would be kind of scary. [More]

Papa John's Heart-Shaped Pizza Looks More Like Anatomical Heart

Papa John's Heart-Shaped Pizza Looks More Like Anatomical Heart

Everyone knows that “heart-shaped” items don’t look anything like the big lump of muscle in mammals’ chests that pumps blood around. But heart-shaped things are cute. Every year, Papa John’s tries to produce a heart-shaped pizza. And every year, it’s a heart-clogger shaped more like an actual anatomical heart. Mozzarella cheese is a cruel medium. [More]

That Free Pizza Will Be $1.49 Plus Tax, Tip, And Delivery, Please

That Free Pizza Will Be $1.49 Plus Tax, Tip, And Delivery, Please

There is no such thing as a free pizza. Alisha knows this, and she’s bright enough to know that the courtesy coupon for a “free” pizza from Papa John’s would not, in fact, result in a pizza showing up on her doorstep without any money changing hands. She just didn’t expect to be charged $1.49 for the free item. “Silly Alisha, that’s the delivery fee!” you might say. No. It’s not. She had to pay sales tax and the delivery fee as well. [More]

Papa John's Receipt Identifies Asian Customer Using Racial Slur

Papa John's Receipt Identifies Asian Customer Using Racial Slur

In a busy food-service establishment, it’s understandable to refer to customers by nicknames or a shorthand. However, problems arise when these nicknames actually appear on the customer’s receipt. Just ask a New York Papa John’s that’s been plagued with prank calls since a receipt identifying a customer of Asian descent as “Lady Chinky Eyes” hit Twitter. [More]

Medical Marijuana User: Papa John's Driver Ratted Me Out To The Cops

Medical Marijuana User: Papa John's Driver Ratted Me Out To The Cops

We imagine that food delivery drivers see their fair share of customers under the influence of any number of legal and illegal intoxicants. But unless the customer becomes belligerent or refuses to pay, it’s pretty rare to hear about the authorities being called in. That’s why a man in Colorado is fuming mad at his Papa John’s driver. [More]

Papa John's Catches Royal Wedding Fever, Makes Creepy Portrait Pizza

Papa John's Catches Royal Wedding Fever, Makes Creepy Portrait Pizza

Here at Consumerist Global Headquarters, we were so preoccupied with the final rounds of the Worst Company in America tournament last week that we missed what is arguably the biggest chain-pizzeria news of the entire month. Papa John’s commissioned a food artist to design a celebratory wedding portrait. It’s in honor of the upcoming marriage of two charming young rich people named William Windsor and Catherine Middleton. You may have heard of them. [More]

Papa John's Delivery Guy Rescues Trapped Customer

Papa John's Delivery Guy Rescues Trapped Customer

We’ve written about Domino’s drivers who braved floods and scaled icy inclines all to reach a customer, but a Papa John’s driver in Michigan has topped them both by actually rescuing his customer. [More]

If You Like Free Papa John's, Pray For The Super Bowl To Go Into Overtime

If You Like Free Papa John's, Pray For The Super Bowl To Go Into Overtime

Some people (read: me) would say there’s little reason to watch this year’s Super Bowl due to the general lack of Eagles-ness. But for those who are fans of Papa John’s pizza, at least there’s the possibility of free pizza to give them a reason to check out the game. [More]

Papa John's Deploys Anchovy Shrink Ray

Papa John's Deploys Anchovy Shrink Ray

Some people like to eat anchovies. Reader H., for example. While H. likes to eat anchovies, however, he’s deeply disappointed that Papa John’s charges enough for the little fishies to disappoint even Philip J. Fry. [More]

Papa John's Gives Me Free Pizza, Soda To Make Up For Closing Early

Papa John's Gives Me Free Pizza, Soda To Make Up For Closing Early

Mike’s late-night call to Papa John’s yielded no immediate cure for his munchies because the store had closed early. But due to a guilty employee and a screw-up the next day, the call yielded a bounty of free lunch. [More]

Up-To-The-Minute Coupon Codes For Hot Sales

Up-To-The-Minute Coupon Codes For Hot Sales

The deal aficionados on the FatWallet message boards have various discussion threads devoted to providing the most current coupons for a slew of stores. Rather then dig for them, here’s a master list of their official store coupons and clearance threads. Members routinely get rid of dead coupons and post new ones, so this is definitely one to bookmark: [More]

Shrink Ray Slurps Up Some Of Your Papa John's Garlic Sauce

Shrink Ray Slurps Up Some Of Your Papa John's Garlic Sauce

Sean says Papa John’s has powered up its own version of the Grocery Shrink Ray and miniaturized its Special Garlic Sauce, a product for which he already pays about 50 cents more. He snapped the accompanying photo of the deeply downsized delectable. [More]

Papa John's Somehow Tops Customer Satisfaction Survey

Papa John's Somehow Tops Customer Satisfaction Survey

While Domino’s has scrambled to re-imagine their pizza recipes and Pizza Hut continues to basically give away their pizzas for a pittance, it was Papa John’s who apparently made the best impression on eaters in the last year. The Kentucky-based chain has topped not only its pizzeria rivals, but all fast foods in an annual survey of customer satisfaction. [More]

Papa John's Now The Official Crappy Pizza Of The NFL

Papa John's Now The Official Crappy Pizza Of The NFL

We sure hope you football fans love Papa John’s commercials, because you’re going to see a lot more of them in the upcoming season. The pizza chain has just signed a three-year deal with the NFL to become the official pizza sponsor of both the league and the Super Bowl. [More]

The Pizza Delivery Guy Cussed Me Out

The Pizza Delivery Guy Cussed Me Out

James says a Papa John’s delivery dude called him a “f*gg*t m*th*rf*ck*r” as part of a blowup in a dispute about whether or not the driver rang the doorbell during an unsuccessful delivery attempt. [More]