Dana is annoyed that the Fisher Price toy she bought for her baby promised her that batteries were included. They were in the box all right, but they were dead. In fact the manual Fisher Price enclosed with the toy suggests you immediately replace the included batteries with new ones. [More]
It’s a common, legal practice to protect seafood with a layer of ice before packaging it up for retail sale. It’s also apparently a common practice to add that ice into the total weight of the seafood, and in some cases to add more ice than necessary just to bump up the total weight, which isn’t legal and which defrauds the consumer. The National Conference on Weights and Measures recently investigated seafood packaging in 17 states and pulled more than 21,000 packages of seafood from store shelves, noting that in one particularly bad case ice made up 40% of the total listed weight. [More]
Reader Eric wants to comment about the new design for the 2 liter Coke bottle. It’s a little thinner and taller and doesn’t fit in his fridge. [More]
Do you squeeze every last bit of toothpaste out of the tube, and remove the spout to get every last drop of detergent out of the bottle? You’re reading Consumerist, so you very well might. But sometimes extreme measures are needed to get everything out. Our sister publication Consumer Reports noticed this, and applied some mad science to see exactly how much product people are paying for, but leaving behind. [More]
Roger is annoyed that the package of Andes mints he bought is much larger than it needs to be. In fact, it looks suspiciously like the company is trying to convince the casual observer that there are more mints inside than there really are. I’m not sure how making a consumer feel disappointed about a candy purchase is good for repeat business, but maybe parent company Tootsie hopes you’ll eat a mint and forget the sadness. [More]
Tom wishes Amazon would use better packaging when it comes to shipping things like hard drives. Their “frustration-free packaging” is meant to save shoppers from dealing with blister packs and unnecessary boxes. For the Western Digital hard drive Tom was trying to buy, it meant bouncing around a half-empty box from the fulfillment facility to his doorstep, where it arrived broken. Twice. [More]
Jennifer writes that she purchased a Christmas gift from a third-party seller through Amazon, but was disappointed with the condition in which the item arrived–the exterior packaging was crushed. She wasn’t happy with the seller’s proposed $2 refund on the more than $20 she had paid for expedited shopping, but [More]
Your suffering may finally be over, fast food fiends. No more awkwardly torn ketchup packets and tomato-soaked fingers. No more dipping your fries into a dollop of ketchup on a napkin or burger wrapper. NO. Heinz has introduced the ketchup packet 2.0, and the future looks…well, remarkably like the containers of McNugget dipping sauces McDonald’s has been using since the ’80s. But it’s still an improvement. [More]
Reader Ken would like to let us know that his deck of Uno cards arrived safely from Amazon.com. [More]
Newegg wants everyone who lives near our reader Deaf Mute to know that he just bought a Sony Blu-ray player. It arrived from their warehouse last week in its bright blue retail packaging, with a shipping label slapped on it. “If I lived in a worse neighborhood and/or my father didn’t see it,” he writes, “Someone could have stolen it. Not only that, but the gift recipient may have had their gift spoiled.” [More]
Padding chip bags with air is a pretty well-understood practice by now–supposedly it helps prevent the chips from being crushed. But what’s the purpose of similar packaging tricks in frozen fish, or boxes of instant rice? After a recent Consumer Reports article questioned the amount of air in packages at the grocery store, New York Times reporter Andrew Adam Newman asked two of the manufacturers for an explanation. [More]
Maybe Oscar Mayer was thinking that folding the turkey that way would make shoppers think about turkey breasts. Maybe I have spent too much time in the more colorful parts of the Internet. Either way, I am not sure I could see this in the supermarket without doing a double take. And probably giggling. [More]
The Motorola Droid is a sweet phone, but the box it comes in is a case study in bad package design. Where every other gadget these days comes in boxes with lids, or boxes designed to be opened in a specific manner, the Droid box can easily be opened so that the brand new phone falls to the floor.
David is a little bit confused by the labeling on the flashlight he bought recently. Is this the product of a confused designer, an error, or a vague attempt at social engineering?
Amazon sent Will this humongoid package for his tiny little SD card, apparently concerned shipping complications might mutate the SD card into a giant mutant capable of eating a computer.