Frank told FedEx to require a signature before delivering his skis, instructions FedEx found vague and confusing. When Frank complained, FedEx said that in order to deliver the increased volume of goods over the holidays, they reserve the right to essentially chuck your delicate gifts from a speeding truck.
The latest installment of quietly shrinking packages arrives care of Dial’s Full Force Soap Bar. Once 4.5 ounces per bar, Dial now packs a mere 4 ounces of sudsy splendor.
Downsizing is a sneaky way to pass on a price increase because you are getting less for your money but may not catch the change. As is typical for many downsized products, the manufacturer diverts your attention from the net weight statement to something else “new”. In this case, they are calling it a “new grip bar” because ridges have been carved into it.
Soap bars are supposed to shrink in the shower, not on the shelf.
I’ve been waiting for a FedEx package and apparently it was delivered today while I wasn’t home and signed for by “LOLDLADY” (an abbreviation for little old lady maybe?). Either way, I just thought this was funny considering FedEx will usually enter the name of the person who signed for the package and not just a description like this.
Kyle expected DHL to deliver his package by 3pm. When DHL failed to show, Kyle called to ask for an explanation. Without any argument, DHL refunded Kyle’s full shipping costs and promised to track down his package.
Well on rolls 4:30 and I don’t have a call yet, at this point I am a tad frustrated. I call them back and tell them what is going on. The customer service representative is very understanding and calls the local office. Normally a company would put you on hold and get back to you with an answer. I was very surprised when he 3-way called the local office and told them what was going on. I was told that the truck had broken down. They said they were trying to get the packages loaded on another truck to continue delivery. Well it was getting late in the day so I prepared to have to wait until monday for my package.
[Utica, Michigan, July 20. Image via Nuxx.net]
Reader Phil writes to tell us that he’s not receiving all the channels he paid for when he signed up with MLB Extra Innings with his Massachusetts Comcast franchise:As of today, 4/20/07, Comcast has refused to give us the full 15 channels in my area, and I am not alone.
Last week, we wrote about a woman whose Tivo she ordered through HDEasy was missing from her doorstep after being delivered by FedEx.
Reader Clare P. wrote in with her tale of anguish and woe after a Tivo that she’d ordered through HDEasy was stolen from her doorstep after being delivered by FedEx. Adding to the frustration, Clare’s been having an aggravating game of phone tag with the support lines for Tivo, FedEx and HDEasy, trying to figure out the process for filing her claim and getting a replacement.