Last week, a United Airlines flight from Burlington to Washington, D.C. was deemed too heavy to fly, so the company had to decide who to boot off. In a moment of what was almost certainly accidental honesty, they targeted the 20 least profitable customers. We know this was their criteria because they announced it to the rest of the passengers, so those who remained were able to rest easy knowing that all the cheapskates, budget travelers and poor people were gone. [More]
Greyhound left an 88-year-old woman, along with around 30 other passengers, standing outside a locked bus station on Thanksgiving Day on a trip from Chicago to Detroit. Roxanne, who was one of the abandoned passengers on the sidewalk that morning, says that was just the final insult after an entire day of failure on Greyhound’s part. She sent a complaint to Greyhound’s executives on December 5th, but it was returned. Here is her summary of what happened. [More]
Melissa is one of thousands of people who showed up at the bankrupt Tavern on the Green restaurant in Central Park on Saturday night for a ticket-holders-only Halloween party. She was forced to wait outside at the front of an increasingly agitated mob because the restaurant had sold too many tickets, or because someone had sold fake ones, it’s still unclear. The Daily News says one reveler waited 5 hours before he was finally let in, just before 1:30 am—which was when the party was shut down by police. Now they all want their money back, but Tavern on the Green and the party promoters are blaming each other.