Verizon Sends Software Updates To Man While He Helps Sick Grandma In Japan, Charges $600

Verizon Sends Software Updates To Man While He Helps Sick Grandma In Japan, Charges $600

Chris had to go to Japan recently to help out with his deathly ill grandmother. He brought his new Verizon iPhone4 with him. While he was there, Verizon pushed a series of updates to his phone, and that racked up over $600 in global roaming charges. When he called customer service, they told him the charges were valid and nothing could be done. He couldn’t even get retroactively added to an international plan as Verizon says they don’t have one anymore that covers Asia/Japan. [More]