NEW YORK, 12:41 AM, MON JUL 7 | 7 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Overbilling

”
broken promises

AT&T Will Say Anything To Get You As A Customer

Greg wants to know why AT&T doesn't feel the need to honor its quote for a Dish Network package. He notes, "I were to claim I made a mistake in agreeing to a two year commitment, I hesitate to think you would let me claim that I should not be held accountable for that." But it's not that AT&T "mistakenly" quoted him a price. An AT&T rep gave him one price, and another rep agreed to honor it and to make a note on his account. Now there's no record he ever spoke to anyone, and the rep who originally helped him won't return his calls. More »

4:53 PM on Wed May 7 2008
By Chris Walters
21,856 views, 35 comments

Latest by skeleem_skalarm: My mom went through somewhat-the-same kind of stuff with AT&T and Dish after a salesman came to the door. When I realized Mom had been ripped off, I called AT&T and told them the prices/services she'd been offered were more »