Yesterday's T-Mobile Outage Affected 2 Million Users

Yesterday's T-Mobile Outage Affected 2 Million Users

Boy, T-Mo is on a roll lately. First they gave Perez Hilton fits by losing his Sidekick info, then, presumably in a misguided attempt to make up for it, they began showing boobs to one of our readers (they are still investigating), and now as an encore — a massive outage.

Netflix Refunds Your Money Without You Even Asking

Netflix Refunds Your Money Without You Even Asking

If other companies were smart, and they mostly aren’t, they would adopt Netflix’s strategy of having periodic outages then apologizing and offering credits without their customers having to do anything. Whenever this happens (as it apparently did on August 30) we get a flood of delighted emails from their customers, many of whom didn’t even notice the outage in the first place.

Alltel Service Down For All Of Minnesota?

Alltel Service Down For All Of Minnesota?

According to two frustrating calls to Alltel I made yesterday and today, service is down for all Minnesotans. When I called yesterday and spoke to technical support, the representative was unable to tell me if I would receive any compensation for the time their service was down (she suggested I call customer service and ask them. “Aren’t I speaking to customer service?” I asked. “No, this is technical support.” Helpful.)

Skype Outage Affects Millions Of Users

Skype Outage Affects Millions Of Users

Skype went down early this morning because on an unspecified “software problem.” According to Skype’s website, the outage may last from 12 to 24 hours.

Cingular's Blackberry Users Can Request Credit For Service Outage

Cingular's Blackberry Users Can Request Credit For Service Outage

If your beloved Blackberry runs on Cingular’s network, you may be entitled to a one day service credit. For power users, the refund might be worth up to $2.50. That is not as good as a new girlfriend, but it is something.

Your Blackberry Isn't Working

Your Blackberry Isn't Working

WNBC is reporting a major Blackberry outage that affects 100% of the Blackberries in the US.