Reader Ryan and his wife tried to order several expensive things from Best Buy. They were not able to actually get any of them. [More]
“The Camera Professionals” are not actually that professional, nor do they have cameras to sell you. That’s what ZDNet reporter Josh Taylor discovered when he decided to take their Google AdWord bait and buy a camcorder they were offering for nearly $300 less than other stores. He didn’t expect much success, and he was richly rewarded:
An alert reader noticed that something looked fishy on the Sam’s Club order screen when he was ordering new checks—if you decide to order double the number of checks, your price-per-box magically goes up the tiniest bit. We figure the amount is so small that most people don’t even notice it, or they notice it but figure they’ll still save time and shipping so it’s worth the 3-5 cents extra. Still, it’s a sneaky thing for a bulk discount store to do.
Dawn writes to tell us that she and her husband both received the $100 iPhone credits last fall, but when she tried to use them on December 4th she discovered one of the credits had a zero balance. An Apple CSR told her to go ahead and make her purchase without it, and the $100 would be credited immediately to her Visa. Unfortunately, she took his advice.
Apple has applied to patent a wireless ordering system that would allow shoppers to place orders from, for example, their iPhones as they approached, oh, let’s say a Starbucks, bypassing an ordering line altogether and going straight to the pick-up counter. The system would also allow stores to keep data on repeat customers to speed up future transactions.