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Posts Tagged “

opt-out

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charter communications

Charter Announces It Will Abandon User Tracking

Last month we reported on Charter Communications' plan to start tracking its users internet activity in order to serve more targeted ads. Charter claimed customers could opt-out of the service, but a reader reviewed Charter's opt-out method and discovered that even if you said no, you would still be tracked. Yesterday Charter announced it was abandoning the program and will not track its customers' activities after all—at least for the immediate future. More »

8:34 AM on Wed Jun 25 2008
By Chris Walters
1,760 views, 20 comments

subscriptions

KidsStuff.com Silently Charges $18 Subscription Fee To Grandparent Who Shopped There Two Years Ago

C writes in with another lesson on why you should check your statements frequently:
Two years ago I purchased items for my grandchildren at KidsStuff.com. This month (March 2008) I found an $18.00 charge from them on my American Express card. I phoned the accounting department and asked what the charge was for. I was told that it was an "automatic" charge for "joining" the KidsStuff "club." Of course, I never placed an order to join any such club. The accounting department offered to reverse the charge to be effective in five days. I demanded a reversal show up by tomorrow and promised to advertise their automatic charges everywhere I could. Believe me, I am a big internet purchaser and this sort of rip-off shouldn't happen, especially after not having been on the site for over two years. The obvious lesson is to be sure you always go over every single charge on those credit cards. Those small $18 charges can add up to big money for unscrupulous companies.

More »

4:06 PM on Mon Mar 24 2008
By Chris Walters
4,029 views, 18 comments

Latest by LawyerontheDL: She should have complained to AmEx. At least that would have been more of a headache for the Kidstuff people. As much of a pain as AmEx can be to its customers, it's even more of a pain more »

tips

8 Ways To Opt Out Of Junk Mail Lists

Direct mailers don't believe in the concept of opting in, so if you want to cut down on the amount of straight-to-the-trash mail you receive, you'll need to contact them directly and request that your name is removed. ForestEthics—the group behind the Do Not Mail Registry petition we blogged about earlier, has gathered several ways to contact the offending parties. More »

12:32 PM on Thu Mar 13 2008
By Chris Walters
8,960 views, 24 comments

opting out

Chase Resets Marketing Preferences, Asks You To Opt-Out Again

Chase will reset everyone's marketing preferences under the guise of providing "more options to specify which mail offers you do not want." Remember when you originally opted-out? They didn't quite understand. What about their Value Added Products And Services and Used Vehicle Financing? Unless you opt-out again by January 24, Chase will acknowledge your implied change of heart. Read their notice after the jump. More »

10:45 AM on Sun Dec 23 2007
By Carey
3,463 views, 39 comments

opt-out

Read Before You Click: Spirit Airlines Signs You Up For Club Membership and Travel Insurance


If you buy a ticket on Spirit Airlines' website, the purchase screen has the nasty habit of prefilling options to buy travel insurance and join the Spirit Airlines fare club. And those fees? Nonrefundable, even if you cancel your membership. How nice.
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8:45 AM on Tue Jul 31 2007
By ashley
6,650 views, 20 comments

consumerist kit

Opt Out Of Junk Mail, Calls and Cookies

Reduce the noise in your life by getting rid of the marketing junk flooding in. More »