Our archive is still unavailable due to baddies attacking our site a few weeks ago, but loyal readers may remember the saga of Norma, the Newegg customer who tried to exchange a non-working laptop for a working one after she had installed Linux on it. This time, Newegg is playing its to a customer who had the audacity to upgrade his new laptop to a preview version of Windows 8. In the case of Linux user Norma, Newegg ultimately gave in, issuing her a refund and assuring Consumerist that it’s totally okay to exchange a defective system with a different operating system on it. Undercover readers posing as customers were, of course, told the opposite. [More]
If you want a peek at Microsoft’s next operating system and won’t mind enduring possible pre-release glitches, you won’t have to wait much longer to try it out. Microsoft announced it’s expanding its preview of Windows 8 to the general public Feb. 29. Members of the developer community have had their paws on the preview since September. [More]
When Windows 8 comes calling, it’s not bringing that old start menu that you knew and loved for the better part of the past couple decades. Microsoft’s research found that people are using the menu less and less. [More]
When the hard drive of Joseph’s Samsung laptop began to make clicking noises, he thought it would be simple enough to make a backup image of his hard drive, install a shiny new solid-state drive, and put the backed-up image on his new drive. This didn’t work, and he’s stuck without Windows on his drive. Now he yearns for those long-ago days when computer manufacturers actually shipped copies of the software installed on computers with those computers. [More]
Windows XP, Microsoft’s ridiculously popular operating system, is about to turn 10 years old. While it’s still the most popular OS out there, as of the end of July it’s no longer installed on the majority of active systems. [More]
A man decided to try installing every single major upgrade version of Windows in consecutive order just to see what would happen, and made a video documenting the amazing results. Quite a dose of nostalgia. I like how the attention to seeing how the color scheme preferences are maintained or not maintained across installs is a major point of focus. [More]
Juan writes that his granddaughter has a cute little digital picture frame marketed to children. He tried to hook it up to his computer to load some pictures on it for her, and couldn’t get it to cooperate with his computer. Juan tried to connect the picture frame using both Windows 7 and Vista, both of which the product’s marketing materials claim are compatible operating systems. Only…not so much. “Sometimes the program works and sometimes it doesn’t,” an employee helpfully told Juan after asking if he has a Windows XP system lying around. [More]
T-Mobile MyTouch phone owners have felt like second-class Android citizens, having to sit back and listen to the bragging from Droid owners who have been enjoying the 2.2 version of the operating system — known as “Froyo” — for months. But Froyo, which adds speed, Flash support and tethering, has finally graced some MyTouches with its presence. [More]
That brand new smartphone you want to buy may not be running the latest version of Android, reports Wired, and the manufacturer or cellular provider might like it that way. It costs money to push updates out to existing customers, assuming the hardware is compatible. Besides, carriers can charge extra fees for add-on services (like turn-by-turn navigation) that newer Android OS versions include free of charge. Check out Wired’s article for a comparison chart of the Android version on each handset. [More]
Our reader humphrmi recently managed to avoid shelling out unnecessary bucks for paid technical support from Dell. His secret? Listening very carefully to the support rep, who inadvertently gave away the info he was trying to get humphrmi to pay for. Which is good, since that information was only one sentence long.
If, like every other frustrated Windows customer in the past couple of years, you’ve been clinging desperately to your works-just-fine copy of XP while Vista scratches at the window like a ‘Salem’s Lot kid, you may be able to finally unclench this fall. That’s when Windows 7 comes out, and Wired offers
Tired of Windows, don’t like fine-tuning Ubuntu, can’t afford buying into the Apple ecosystem? Google has just announced they’re releasing an open source computer operating system called Chrome OS next year.
The malignment of Windows Vista has reached a new height: A Texas lawmaker added a provision to the state budget that would effectively ban Vista from being purchased by any state government agency.
Last week, a U.S. federal court judge denied class action status to the Microsoft “Vista Capable” lawsuit, on the grounds that “the plaintiffs could not demonstrate that their claims were common to the entire class of consumers who bought computers marked with the ‘Windows Vista Capable’ but without the ‘Premium Ready’ label.”
A couple of weeks ago we wrote about the Windows Vista hearing, where Microsoft executives were shown to have complained internally about the misleading “Vista Capable” campaign. The judge has granted the case class action status. [Computerworld]
Microsoft’s “Vista Capable” program was so misleading that even Microsoft executives complained about it according to emails revealed last week in court. The emails were read aloud at a hearing to determine class-action status for a related lawsuit against the company. One corporate vice president wrote, “”I PERSONALLY got burnt. … Are we seeing this from a lot of customers? … I now have a $2,100 e-mail machine.” The co-president of another division wrote, “We really botched this. … You guys have to do a better job with our customers.”
Microsoft says it’s hard at work and spending a “nontrivial” amount of money to optimize a version of Windows XP for the One Laptop Per Child’s $188 XO laptop, as if impoverished children don’t already suffer enough. [Reuters]