Consumerist
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op-ed
Pro-Consumer Regulation Needs Real Teeth So You Can Sue The Jerks
If the recent economic meltdown has a bright spot, it is the possibility that smart regulation may return. There will always be those who will cheat if they can, putting both consumers and the market at risk. It cannot function properly without regulation to prevent cheating and ensure consumers are getting a fair deal. But without a private right of action and attorney fees, consumer protection regulations are nearly worthless. A "private right of action" means...
Sam Glover is a consumer rights lawyer, enemy of shady debt collectors, previous Consumerist contributor, and writes the Caveat Emptor blog. This is the first of his new column for Consumerist, appearing the first Monday of every month. More »
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op-ed
Government-Mandated Mutual Funds For Everyone! No Thanks.
There was a NYT op-ed last week, "Go On A Savings Spree," suggesting that, as opposed to the tax-rebate stimulus, the best way to heal the economy is for the government to create universal mutual funds for every tax-payer. At one point, author Dalton Conley writes, "Some research suggests that asset-holders behave more responsibly and are more civic-minded than those without wealth. After all, they have a stake in the future of the economy and their community...Investing motivates people of all income levels to defer gratification and become knowledgeable about the economy and society."
This is a misplacement of cause and effect. Giving a man an investment fund automatically makes him responsible and civic just as much as giving a man a fish teaches him to catch his dinner with rod and reel. More »
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op-ed
You're Being Scammed Right Now
You're probably being ripped off at this very moment and you don't even know it. Do you have frequent flyer miles? Have you checked lately to see what they're worth? Probably a lot less than when you signed up. Everywhere we turn, companies are pulling back from the value they offered when you signed the contract and handed over your payment, and leaving fees and restrictions in their wake. Gift cards whose value dwindles over time. Credit card payment due dates getting shorter and shorter. Credit card interest rates shooting up for no reason. Impossible to fulfill warranty repairs. Overdraft fees completely disproportionate to their cost. Health insurance coverage denied for the flimsiest of reasons. The list goes on.
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op-ed
Shopping Without Asterisks
America lies in slumber as a new swath of rights are violated, our consumer rights. The right to a fair deal. Companies have a right to try to make a profit. We have the right to receive the goods and services we purchase at the price and quality level advertised, and the right to seek redress if these expectations are not met. You earned that money with your sweat, and now you're just going to let someone take it from you? More » -
credit cards
Nobody Knows The True Cost Of Credit
Credit card companies make it impossible for consumers or markets to know the true cost of credit, according to Georgetown Law professor Adam Levitin. The professor makes his point with a pop quiz:... what's the interest rate on the credit cards you're carrying? How about the default rate? Do you know what constitutes an event of default? What will trigger a penalty fee or surcharge? How much are those fees? If you're like most Americans, you probably cannot answer many or all of these questions.
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