Candlewood Suites Pushes Back New Hotel Opening Date, Forgets To Tell Guest

Candlewood Suites Pushes Back New Hotel Opening Date, Forgets To Tell Guest

David had this crazy, completely irrational idea in his head. He thought that just because he had a confirmed ten-night Candlewood Suites stay, made through the InterContinental Hotels web site, there might be a room waiting for him. The reservation went through just fine, and was in the system. The problem was that the grand opening of this new hotel in El Paso, Texas had been pushed back to a few months after David’s planned stay. His reservation was now invalid, but no one at the hotel chain bothered to notify him. Are other guests due for a rude surprise when they check in or call to confirm their reservations? [More]

United Reinstates, Quickly Withdraws, 9/11 Flight Numbers

United Reinstates, Quickly Withdraws, 9/11 Flight Numbers

An oversight by someone at United Airlines ruffled more than a few feathers this morning when it looked like the carrier was set to reinstate flight numbers UA093 and UA175, both of which had been out of use since jets associated with those flights were used in the Sept. 11, 2001 terrorist attacks. [More]

Drivers Line Up For Cheap Gas After Glitch Lowers Price To $1.10/Gallon

Drivers Line Up For Cheap Gas After Glitch Lowers Price To $1.10/Gallon

When people in the L.A. neighborhood of Wilmington began to get word that a Valero gas station was selling gas for the low, low price of $1.10 a gallon, there were soon cars lined up around the corner. But this wasn’t some crazy promotional discount; it was a computer glitch that lost the station’s owners thousands of dollars. [More]

Olive Garden Serves Sangria To Toddler In Sippy Cup

Olive Garden Serves Sangria To Toddler In Sippy Cup

The past month has been a booze-fueled haze for the nation’s toddlers at chain restaurants. After a Michigan child received a cup full of alcoholic margarita mix instead of apple juice at an Applebee’s, a Florida Olive Garden filled a toddler’s cup with sangria instead of orange juice. The child was checked out at a local hospital and was unharmed. [More]

Condé Nast Pays $8 Million To E-Mail Scammer Instead Of Printer

Condé Nast Pays $8 Million To E-Mail Scammer Instead Of Printer

If you’re one of those folks who thinks it’s only computer-illiterate grandparents that get taken by e-mail scams, you’re mistaken. In fact, even people at the most cultured and snooty of companies can get taken for millions by a craftily worded e-mail. [More]

TripAdvisor E-Mail List Hacked

TripAdvisor E-Mail List Hacked

A lot of TripAdvisor users have received a somewhat alarming message from the company’s CEO advising that part of its e-mail list was compromised over the weekend. [More]

Etsy Sort Of Listens To Internet, Changes Privacy Defaults

Etsy Sort Of Listens To Internet, Changes Privacy Defaults

Whimsy emporium Etsy finally sort of listened to its sellers, customers, and the entire Internet this afternoon when they changed a controversial feature that users claimed was a privacy breach. Users’ feedback history on the site is now private, and they can change those settings to become less private. Why did this matter? [More]

Botched Paperwork Delays Law Capping Gas Tax

Botched Paperwork Delays Law Capping Gas Tax

As gas prices have continued to rise in recent weeks, the people of Suffolk County in New York must have been so happy they passed a law that would cap sales tax on gas. The regulation was supposed to have kicked in on March 1, but, well… someone goofed. [More]

Comcast Disconnects Your Cable. You're An RCN Customer.

Comcast Disconnects Your Cable. You're An RCN Customer.

You don’t need to actually be a Bank of America customer in order for them to foreclose on your house, and you don’t actually need to be a Comcast customer for them to disconnect your cable. That’s what Brett writes happened to him recently when a neighbor had their cable fixed. [More]

The Home Theater System, The Day Off Work, And The Lying UPS Guy

The Home Theater System, The Day Off Work, And The Lying UPS Guy

Jonathan was waiting for UPS to deliver an important and expensive package to his house. He even took a day off work, in order to make sure that he didn’t miss the delivery. The UPS site said that the package would arrive by 7:00 PM, but that time came and went. Not only did the package not show up, the driver pretended that he had tried to deliver the package, and logged it in the system as such. Nice try: Jonathan was at home, with his door open at the time. [More]

80-Year-Old Woman Ends Up On Wrong Delta Flight After Getting Someone Else's Boarding Pass

80-Year-Old Woman Ends Up On Wrong Delta Flight After Getting Someone Else's Boarding Pass

Finally, a Delta gaffe that doesn’t end up with a dead pet. [More]

At Casual Male XL, Everyone Wins The Super Bowl

At Casual Male XL, Everyone Wins The Super Bowl

Reader Brian has made an amazing discovery. The clothing company Casual Male XL exists in a heartwarming yet incredibly boring alternate universe where there is no victor in the Super Bowl. Everybody wins!
[More]

DirecTV Drains Customer's Bank Account To Pay For Her Dead Friend's Satellite Service

DirecTV Drains Customer's Bank Account To Pay For Her Dead Friend's Satellite Service

UPDATE: DirecTV has given Consumerist its side of the story.
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For years, DirecTV has been advertising its “refer your friends and get $100″ promotion. But for one DirecTV customer in Florida, that referral didn’t end up profiting her; in fact, it ended up draining her bank account after that friend passed away. [More]

U.S. Airways Attendant Leaves Traveler In Wheelchair Out In The Rain

U.S. Airways Attendant Leaves Traveler In Wheelchair Out In The Rain

Once again demonstrating its commitment to excellence, U.S. Airways reportedly left an elderly traveler stranded in the rain on a wheelchair lift for several minutes while her daughter looked on helplessly. [More]

NYC Sanitation Dept. Doesn't Care About Destroying Your Car

NYC Sanitation Dept. Doesn't Care About Destroying Your Car

I don’t think we’ve ever had a municipal service division make it into the Worst Company In America tournament, but New York City’s Sanitation Department seems to be gunning for a wild card slot this year. First, they tried to fine someone thousands of dollars for picking up a discarded air-conditioner from the curb, then there was the to-do over the woman ticketed $100 for throwing out a small bag of garbage in a public trash can. Now, as millions of New Yorkers attempt to dig out from one of the biggest blizzards to ever hit the city, the Sanitation folks have been caught on camera destroying a snowbound car. [More]

Nominate The Biggest Business Debacles Of 2010

Nominate The Biggest Business Debacles Of 2010

With so many disasters, debacles and let-downs to choose from, we’re asking the savvy readers of Consumerist to help us winnow down this year’s list of embarrassing business debacles to five nominees that you’ll vote on later this week. [More]

Duncan Hines Pulls "Hip Hop Cupcakes" Video Over Blackface Allegations

Duncan Hines Pulls "Hip Hop Cupcakes" Video Over Blackface Allegations

Duncan Hines has managed to stick its foot deep into the hornet’s nest with a YouTube video for its Amazing Glazes product that features “hip hop” cupcakes that some say resemble minstrels in blackface. [More]

Walmart: Where 'Rollback' Actually Means 'Price Increase'

Walmart: Where 'Rollback' Actually Means 'Price Increase'

How does Walmart stay profitable when they’re always announcing “rollbacks” on the prices of the stuff it sells? Judging by this photo, they do it by actually increasing the price. [More]