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hospitals

Doctors Remove Wrong Kidney

A surgical team at Park Nicollet Heath Services in Minnesota removed the healthy kidney from a patient last week, and left behind the possibly cancerous kidney. We were going to make a dumb joke about this is why you should draw a giant X over your good body parts with a Sharpie marker before a surgery, but the mistake was made in the patient's medical chart weeks before—the surgical team followed all proper procedures.
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oops

Medical Records Sold As Scrap Paper

A fourth grade teacher in Salt Lake City, Utah, bought a box of scrap paper for $20 and discovered it was actually a box of medical records of 28 patients from Central Florida Regional Hospital. The hospital shipped the box via UPS to an audit company in Las Vegas last December. The hospital claims it had been tracking the box since February, but hadn't told the patients. As for the teacher's class, her next assignment for the students will be, "Apply for credit card offers using SSNs from the scrap paper box." More »

oops

Sallie Mae CEO Ends Conference Call With "Let's Get The Fuck Out Of Here"

Dodging tough questions about the student loan company's fiscal well-being and strategy in the midst of the credit crunch, not to mention his recent sale of 97% of his company stock, Sallie Mae's CEO ended a conference call yesterday with investors by cursing, reports WSJ:

In an apparent reference to investors' anger, he said: "I can assure you, you will be going through a metal detector." He ended the conference call by saying "Let's go. There's no questions. Let's get the [expletive] out of here."

Sallie Mae spokesman Tom Joyce called the metal-detector remark "an attempt at humor" and the expletive "an unfortunate slip of the tongue." Mr. Joyce said the call had been intended for Mr. Lord, in his new role, to give investors a "broad overview" of the company's situation.

Afterwards, shares of Sallie Mae fell 21%.

Sallie Mae: Expletive Included [WSJ]
Full Conference Call Transcript [Seeking Alpha]
(Photo: Susan Biddle)


Zara, a Spanish fashion chain, pulled a $79 bicycle-and-flowers themed handbag from shelves because of a customer complaint that it also had green swastikas embroidered on it. The bags were made in India and the swastika is a commonly used Hindu symbol. Zara claims the design it originally approved did not have the swastikas. [Reuters]

top 10

Top 10 Biggest Business Debacles 2006

Welcome, New York Times readers. Here's a bit of an intro to The Consumerist, if you're curious and want to learn more. More »

Save 0 When You Buy 0 At Shaw's James spotted this at a Shaw's in Brighton, MA. Logically speaking, it's absolutely correct. — BEN POPKEN

ask the consumerists

Nominate The Top Ten Biggest Company Screwups Of 2006

Nominate your picks for the biggest company screwups of the year. More »

black friday

Walmart's Website Is Down, Probably On Purpose


As of 1:36 this afternoon, Walmart's online site is down, either due to "Scheduled Maintenance," or "High Traffic Volume." The site displayed different messages to us upon successive visits. More »

cingular

Cingular Removes Racist Ringtone

Ring ring! Who's there? Cultural insensitivity, that's who. More »

announcements

UPDATE: We Got Undone Over Threadless

We felt so bad about our Threadless behavior that we're posted our apology twice so it gets full-time, front-page coverage. More »

samsonite

Great Moments in Corporate Web Presence: Samsonite

After hours of pixel scraping and vector mapping, it seems some web developers of online shopping sites get a bit of a hardon. Wally writes: More »

top

Amazon.com Predicts NCAA Win

Jeff Bezos knows something about tonight's NCAA basketball championship game the rest of us don't. More »