GrubHub and Seamless Web are two of the biggest players in the growing online food-ordering industry, catering to those of us who would rather not deal with looking up menus then going through the ritual of reciting our orders over the phone. Today, the two companies announced their intent to merge and save people the hassle of having to toggle between the two sites when they can’t decide what to order. [More]
Toys R Us Takes Holiday Toy Orders, Then Ignores Customers
By November 30, 2012
Yesterday, we shared JC’s sad story about the Little Tikes pizza oven he ordered from Toys R Us that is stuck in the bowels of the Toys R Us ordering apparatus with no explanation. He ordered that kitchen much earlier than most customers, but he’s not alone in wondering where his order went. In Jen’s case, she just went ahead and ordered the same item cheaper from another vendor, but couldn’t get through to TRU to cancel her original order. [More]
Pizza Hut Throws Away Your Online Order And Sends You Home
By February 25, 2010
Reader Jason says he ordered a pizza through Pizza Hut’s website. Everything went through fine, except when he showed up to get the pizza they told him they’d thrown it away because they stopped doing carry-out orders at 10. He says he ordered the pizza at 9:50 and the website confirmed his pick-up time of 10:19. [More]
UPDATE: Campusfood's "Service Fees" Disappear …Or Do They?
By May 1, 2009
Remember the new “service charge” imposed on orders by Campusfood.com that we posted about earlier this week? Well, um, you people must have complained. Because it’s gone. UPDATE: From the Web site. And the checkout screens. But they’re still charging it.
