SiriusXM Doesn't Want My Filthy Online Bill Pay Money

SiriusXM Doesn't Want My Filthy Online Bill Pay Money

Buz uses his credit union’s bill pay service to pay all of his bills. Normally, this works out pretty well for him: none of the companies he regularly sends money to have a problem with it. Trying to pay for his satellite radio with anything but a credit or debit card just results in invoicing fees and frustration. [More]

A Cautionary Comcast Tale: Decimal Points Are Very Important

A Cautionary Comcast Tale: Decimal Points Are Very Important

When a California retiree missed a decimal point and sent Comcast an online payment of $6,894 instead of $68.94, the massive overpayment didn’t raise any red flags in Comcast’s system. It didn’t cause a cascade of overdrafts in his bank account, either, since he had enough money to cover it. To bring the situation to Comcast’s attention, though, he had to enlist the help of a local newspaper and a television station. [More]